At a Glance
- Tasks: Lead business analysis for digital services, translating complex needs into actionable requirements.
- Company: Join CGI, a top-rated employer transforming UK public services with innovative tech.
- Benefits: Enjoy competitive salary, private healthcare, pension scheme, and career growth opportunities.
- Other info: Hybrid role with a supportive community focused on inclusivity and professional development.
- Why this job: Make a real impact on government digital services while collaborating with diverse teams.
- Qualifications: Experience in business analysis within Agile environments, strong communication skills required.
The predicted salary is between 57036 - 69710 £ per year.
At CGI, we're helping transform essential UK public services through innovative digital solutions that improve experiences for millions of people. As a Senior Business Analyst supporting our UK Government client’s programme, you'll play a key role in shaping digital services, translating complex business needs into clear, actionable requirements that drive meaningful outcomes. You'll take ownership of business analysis activities, influence delivery decisions and work creatively with multidisciplinary Agile teams to develop solutions that deliver lasting value.
Collaborating with CGI and our client’s professionals, you'll have the opportunity to challenge existing approaches, contribute fresh ideas and help shape the future of government digital services, supported by a welcoming community of experts committed to your professional growth and success.
Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position, requiring up to two days per week at the client offices in Swansea.
Your future duties and responsibilities:
- In this role, you will take ownership of business analysis activities supporting the delivery of digital services within the programme.
- Working closely with Agile Delivery Squads, Service Designers, Technical Project Managers and frontline colleagues, you'll identify, analyse and document business and user requirements, translating them into well-defined product backlogs and actionable user stories.
- You'll play an important role in ensuring requirements remain visible, traceable and aligned with service design, technical delivery and wider business objectives.
- You'll have the autonomy to lead requirements discussions, influence stakeholders and identify opportunities to improve delivery outcomes.
- Working within a supportive, multidisciplinary environment, you'll bring creative thinking to complex challenges, facilitate collaboration between technical and non-technical teams and contribute to continuous improvement across the software development lifecycle.
- You'll also have opportunities to develop your expertise, share knowledge and help deliver digital services that make a meaningful difference to the public.
Key responsibilities include:
- Analyse & Define: Lead requirements gathering and analysis, translating business objectives and user needs into clear, structured and actionable requirements.
- Shape & Refine: Develop and maintain product backlogs, user stories and acceptance criteria, ensuring requirements are prioritised and ready for Agile delivery.
- Engage & Influence: Facilitate workshops and discussions with CGI and client stakeholders, building shared understanding across technical and non-technical teams.
- Collaborate & Deliver: Work closely with Agile Delivery Squads, Service Designers, Product Owners and Technical Project Managers to support successful digital service delivery.
- Own & Trace: Maintain end-to-end requirements traceability, ensuring outputs are documented, visible and embedded into service design and backlog refinement.
- Support & Prioritise: Contribute to product ownership activities where required, helping teams clarify priorities, manage dependencies and make informed delivery decisions.
- Improve & Innovate: Identify opportunities to streamline processes, resolve delivery challenges and improve how business requirements are captured and communicated.
- Manage & Communicate: Use Jira, Confluence and relevant delivery tools to maintain accurate documentation, communicate progress and support effective stakeholder engagement.
Required qualifications to be successful in this role:
- Proven experience as a Business Analyst delivering digital services within a complex enterprise Agile environment, ideally within the UK public sector.
- Comprehensive understanding of the software development lifecycle, strong requirements engineering capabilities and the confidence to work independently while collaborating effectively with multidisciplinary teams.
- Effective communicator and facilitator, comfortable influencing stakeholders, challenging assumptions and translating complex requirements into practical delivery outcomes.
You should have:
- Business Analysis Experience: Proven experience delivering business analysis activities within complex digital transformation programmes.
- Agile Delivery Expertise: Strong hands-on experience defining requirements, refining user stories and supporting product backlog management within Agile delivery teams.
- Software Development Lifecycle: Comprehensive understanding of the SDLC and how business analysis contributes to design, development, testing and delivery.
- Requirements Engineering: Demonstrable ability to elicit, analyse, document, validate and maintain requirements with clear traceability throughout delivery.
- Stakeholder Engagement: Strong facilitation, communication and influencing skills, with the ability to engage technical and non-technical stakeholders.
- Independent Delivery: Confidence managing business analysis activities independently, identifying priorities and ensuring timely delivery of high-quality artefacts.
- Collaboration & Problem-Solving: Ability to work across multidisciplinary teams, resolve ambiguity and balance user needs, business priorities and technical considerations.
- Agile Tooling: Practical experience using Jira, Confluence or comparable requirements and backlog management tools.
Desirable experience:
- Public Sector Transformation: Experience delivering digital services within UK government or other public sector organisations.
- Product Ownership: Experience supporting Product Owners or undertaking delegated product ownership responsibilities within Agile squads.
- Government Digital Services: Familiarity with user-centred service design and the delivery of government digital services.
- Enterprise Agile Environments: Experience working across multiple delivery teams, managing dependencies and aligning requirements with wider programme objectives.
What you can expect from us:
Together, as owners, let’s turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because you are invited to be an owner from day 1 as we work together to bring our Dream to life.
Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
Senior Business Analyst employer: CGI
At CGI, we pride ourselves on being an inclusive employer that fosters a supportive and collaborative work culture. As a Platform Engineer in Glasgow, you'll enjoy competitive benefits including a strong pension scheme, private healthcare, and the opportunity to become a CGI Partner through our share scheme. With a commitment to employee growth and development, you'll have the freedom to innovate and make a meaningful impact while working alongside a diverse community of experts dedicated to shaping the future of technology.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Business Analyst
✨Get to Grips with Data Visualisation Tools
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✨Join Local Business Intelligence Meetups
Look for local business intelligence meetups or analytics conferences in your area. These events are not just great for learning but also for networking with industry professionals who could lead you to opportunities at companies like CGI!
✨Engage with Online BI Communities
Join online forums or communities focused on business intelligence—think LinkedIn groups, Reddit threads, or even dedicated Slack channels. Engage actively by sharing your insights and asking questions; this can help you build visibility and connect with potential employers.
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We think you need these skills to ace Senior Business Analyst
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at CGI, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at CGI
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with CGI’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
