Senior Dynamics 365 Engineer in Nottingham

At CGI, we deliver digital services that keep organisations running, evolving, and performing at their best. As a Senior Dynamics 365 Engineer, you’ll play a key role in supporting and enhancing enterprise Dynamics 365 and Power Platform solutions, combining hands-on technical expertise with a mindset focused on reliability, automation, and continuous improvement. This is an opportunity to take ownership of complex systems, collaborate with skilled engineering teams, and help shape well-engineered, resilient platforms, all within a supportive environment that encourages learning, innovation, and professional growth.

This role follows a hybrid working model. While Nottingham is the primary location, candidates based anywhere in the UK will be considered.

Your future duties and responsibilities include:

• Providing hands-on technical support and engineering capability across Dynamics 365 and Power Platform services, ensuring platforms remain stable, secure, and performant.
• Troubleshooting and resolving complex issues, supporting releases across non-production and production environments, and contributing to the ongoing improvement of deployment pipelines and operational processes.
• Working closely with developers, platform engineers, and service teams to help shape well-documented, automated, and repeatable solutions.
• Improving runbooks, sharing knowledge, and identifying opportunities to enhance system resilience, DevOps practices, and overall service quality.

To be successful, you’ll bring strong experience supporting and engineering Dynamics 365 solutions, along with a proactive, analytical approach to problem-solving. You’ll be comfortable working in complex environments, collaborating with multiple teams, and taking ownership of operational excellence.

• Proven experience in a technical support or engineering role focused on Dynamics 365 and Power Platform.
• Strong knowledge of Dynamics 365 Customer Engagement, including configuration, plug-ins, and integrations.
• A developer background with previous experience of working on C# focused projects.
• Solid understanding of DevOps principles, with experience using CI/CD pipelines and version control systems.
• Strong analytical and troubleshooting skills, with the ability to manage multiple priorities under pressure.
• A commitment to continuous learning and professional development.

• Relevant Dynamics 365 or Power Platform certifications.
• Experience supporting Azure services, including functions, serverless environments, and integrations.
• Familiarity with modern automation and cloud-native operational practices.

Together, as owners, let’s turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because you are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction. Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.