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- Tasks: Shape user-centred Dynamics CRM solutions and collaborate with delivery teams.
- Company: Join CGI, a top-rated employer known for its inclusive culture.
- Benefits: Enjoy competitive salary, private healthcare, pension, and a share scheme.
- Why this job: Make a real impact while working with cutting-edge technology in a supportive environment.
- Qualifications: Strong knowledge of Dynamics and experience in Agile delivery teams.
- Other info: Hybrid role with excellent career growth opportunities and a friendly community.
The predicted salary is between 36000 - 60000 £ per year.
At CGI, we deliver high-impact digital services that transform how organisations engage with their customers. As a Dynamics CRM/CE Functional Consultant, you’ll play a key role in shaping user-centred solutions that meet real client needs, working closely with delivery teams to turn complex requirements into intuitive, high-quality services. You’ll be trusted to take ownership, contribute ideas and influence outcomes, while being supported by experienced colleagues in a collaborative environment that values continuous improvement, innovation and shared success.
This role is hybrid with 2/3 days a week working on CGI sites primarily in Nottingham, with occasional expensed travel to another client site in Swansea.
Your future duties and responsibilities:
- Analyse client requirements and translate them into effective Dynamics solutions
- Provide expert advice to support optimal use of CRM/CE platforms
- Guide delivery teams through configuration and deployment of CRM/CE changes
- Collaborate with engineers, DevSecOps and QA to embed quality throughout delivery
- Support continuous improvement of engineering practices, tools and documentation
- Ensure solutions meet accessibility standards such as WCAG 2.2 AA
- Actively participate in Agile ceremonies, including sprint planning and retrospectives
- Communicate clearly with both technical and non-technical stakeholders
Required qualifications to be successful in this role:
You will bring strong functional expertise in Dynamics, along with the ability to understand client needs and deliver practical, high-quality solutions. You’re comfortable working in Agile delivery teams and enjoy collaborating across disciplines to achieve shared outcomes.
Essential qualifications:
- Deep knowledge of Dynamics Business Central functionality and business process integration
- Strong experience with Dynamics Customer Engagement (CE) and Field Service
- Experience working with Dataverse tables (virtual tables desirable)
- Hands-on experience with the Power Platform, including model-driven Power Apps
- Experience with Power Automate, Power Fx and Power Pages (Portals)
- Proficiency in Liquid, HTML, CSS and JavaScript
- Experience creating and modifying plugins, workflows and custom APIs using C#
- Experience using XRM ToolBox and solution layering
- Proven experience working effectively within Agile delivery squads
Dynamics 365 Functional Consultant in Nottingham employer: CGI
Contact Detail:
CGI Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dynamics 365 Functional Consultant in Nottingham
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or attend industry meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to Dynamics 365. We recommend role-playing with a friend or using mock interview tools to boost your confidence.
✨Tip Number 3
Showcase your skills through a portfolio or case studies. Highlight your experience with Dynamics CRM/CE and how you've solved real client problems. This will make you stand out in interviews!
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our awesome team at CGI.
We think you need these skills to ace Dynamics 365 Functional Consultant in Nottingham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Dynamics 365 Functional Consultant role. Highlight your experience with Dynamics CRM/CE and any relevant projects that showcase your ability to analyse client needs and deliver effective solutions.
Showcase Your Collaboration Skills: Since this role involves working closely with delivery teams and clients, emphasise your teamwork and communication skills. Share examples of how you've successfully collaborated in Agile environments to achieve shared outcomes.
Highlight Technical Expertise: Don’t forget to mention your technical skills! Detail your experience with Dynamics Business Central, Power Platform, and any programming languages or tools you’re proficient in, like C# or JavaScript. This will show us you have the chops for the job.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role. Plus, we love seeing applications come in through our own channels!
How to prepare for a job interview at CGI
✨Know Your Dynamics Inside Out
Make sure you brush up on your knowledge of Dynamics 365, especially Business Central and Customer Engagement. Be ready to discuss how you've used these tools in past projects and how they can solve real client needs.
✨Showcase Your Agile Experience
Since this role involves working in Agile teams, be prepared to share specific examples of your experience in Agile ceremonies. Talk about how you've contributed to sprint planning or retrospectives and how it improved project outcomes.
✨Communicate Clearly with Everyone
Practice explaining complex technical concepts in simple terms. You’ll need to communicate with both technical and non-technical stakeholders, so being able to bridge that gap is crucial. Think of examples where you’ve done this successfully.
✨Emphasise Continuous Improvement
CGI values continuous improvement, so come armed with ideas on how to enhance processes or tools. Share any experiences where you’ve implemented changes that led to better quality or efficiency in your previous roles.
