Junior Business Process Consultant in Norfolk

This job is with CGI, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.

At CGI, you'll help organisations improve how they work by supporting projects that simplify processes, solve business problems, and deliver real value. This is a great opportunity for someone early in their consulting career who wants to build strong foundations in process improvement, stakeholder engagement, and business change.

You’ll work as part of a supportive team, learning from experienced consultants while taking ownership of defined tasks and workstreams. You’ll contribute to meaningful transformation projects and gain exposure to senior stakeholders, structured methodologies, and data-driven decision making.

CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK Best Employer by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner, not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and proudly hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant.

Join us and you’ll be part of an open, friendly community of experts. We’ll provide training, mentoring, and hands-on experience to help you grow your consulting career.

Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to obtain it. This is a hybrid role, with an expectation of being on client site 1-2 days across the UK per week on average.

Your future duties and responsibilities

In this role, you will support the analysis and improvement of business processes across client organisations. You’ll help teams understand current ways of working, identify pain points, and design practical improvements.

With guidance from senior colleagues, you will:

• Support end-to-end process mapping and documentation (e.g. workshops, interviews, process diagrams)
• Assist with workshop facilitation, requirements gathering, and stakeholder interviews
• Help identify pain points, root causes, and improvement opportunities
• Contribute to prioritisation activities and problem framing sessions
• Use data and insights to support recommendations and track outcomes
• Support change and adoption activities, including impact assessments
• Produce clear, high-quality client deliverables
• Collaborate with wider delivery teams to coordinate activities and maintain progress
• Contribute to internal knowledge sharing and continuous improvement

As you grow in confidence, you’ll begin to take ownership of smaller workstreams with support from experienced consultants.

Required qualifications to be successful in this role

We’re looking for someone with some experience in consulting, business analysis, or a transformation-related role who is keen to develop further.

You should have experience in some of the following areas:

• Workshop facilitation or co-facilitation
• Requirements gathering and stakeholder interviews
• Process mapping (e.g. BPMN or similar approaches)
• Identifying business pain points and improvement opportunities
• Prioritisation and value/benefits mapping
• Supporting change initiatives or business improvement projects
• Using qualitative and/or quantitative data to support recommendations

Desirable (but not essential):

• Exposure to Lean, Six Sigma, or continuous improvement methodologies
• Familiarity with tools such as Soroco

You’ll also demonstrate:

• Strong communication skills with both technical and non-technical audiences
• A structured approach to problem solving
• Good coordination and organisational skills
• A collaborative mindset and willingness to learn

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because you are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals.

Come join our team-one of the largest IT and business consulting services firms in the world.