At a Glance
- Tasks: Manage day-to-day workplace services and create a welcoming environment for all.
- Company: Join CGI, a top-rated employer known for its inclusive culture and career growth.
- Benefits: Enjoy competitive salary, private healthcare, pension, and a share scheme.
- Other info: Collaborative team environment with excellent career development opportunities.
- Why this job: Make a real impact on workplace experience while developing your skills.
- Qualifications: Experience in facilities management and strong customer service skills required.
The predicted salary is between 49500 - 60500 £ per year.
At CGI, our workplaces help our people collaborate, perform at their best and deliver outstanding outcomes for our clients. As a Facilities Operations Coordinator in our London office, you'll take ownership of essential day to day workplace services, creating a professional, welcoming and well managed environment for colleagues, visitors and contractors. From coordinating reception and meeting spaces to supporting building safety, facilities services and office supplies, you'll have the opportunity to identify improvements and make a visible difference to the workplace experience.
Your future duties and responsibilities:
- Welcome & Support: Provide a professional welcome and check in experience for all visitors and contractors.
- Coordinate & Organise: Manage reception and personal inboxes, conference room bookings and lost property.
- Manage & Escort: Coordinate and escort contractors and visitors as required.
- Monitor & Maintain: Conduct regular site patrols and proactively identify and report building faults.
- Support & Safeguard: Complete weekly fire alarm testing and contribute to a safe, well managed workplace.
- Maintain & Improve: Keep reception areas professional, clean and organised while identifying opportunities to improve the workplace experience.
- Stock & Coordinate: Maintain vending consumables, office refreshments and associated stock levels.
- Collaborate & Deliver: Work with colleagues and facilities contractors to support reliable hard and soft FM services.
Required qualifications to be successful in this role:
- Experience in facilities management or workplace operations within a professional environment.
- Excellent communication skills with a confident, professional and welcoming approach.
- Strong customer focus and commitment to delivering a positive workplace experience.
- Experience supporting hard and soft facilities services and contractor management.
- Good administrative skills with the ability to organise, prioritise and maintain accurate information.
- Proven ability to work proactively, identify issues and take ownership through to resolution.
- Ability to work collaboratively while confidently managing day to day responsibilities.
What you can expect from us:
Together, as owners, let’s turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because you are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.
Office Support (Facilities) - London Office employer: CGI
At CGI, we pride ourselves on being an inclusive employer that fosters a supportive and collaborative work culture. As a Platform Engineer in Glasgow, you'll enjoy competitive benefits including a strong pension scheme, private healthcare, and the opportunity to become a CGI Partner through our share scheme. With a commitment to employee growth and development, you'll have the freedom to innovate and make a meaningful impact while working alongside a diverse community of experts dedicated to shaping the future of technology.
