At a Glance
- Tasks: Lead the design of clear, engaging content that enhances user experiences.
- Company: Join CGI, a top-rated employer known for inclusivity and innovation.
- Benefits: Competitive salary, private healthcare, pension scheme, and hybrid work options.
- Other info: Mentorship opportunities and a supportive community to grow your career.
- Why this job: Shape meaningful user journeys and make a real impact in digital services.
- Qualifications: Experience in content design and strategy with strong collaboration skills.
The predicted salary is between 54000 - 66000 £ per year.
CGI is helping organisations design digital services that are clear, inclusive, and built around real user needs. As a Content Designer within our HCD team, you will play a key role in transforming complex services into intuitive, meaningful user journeys that deliver measurable impact. Working at the intersection of strategy, design, and delivery, you will influence how content shapes experiences at scale.
At CGI, you are trusted to own outcomes, encouraged to bring creativity to problem-solving, and supported by a collaborative environment where your expertise helps create lasting value for clients, users, and communities. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee.
We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you’ll be part of an open, friendly community of experts. We’ll train and support you in taking your career wherever you want it to go.
Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position.
Your future duties and responsibilities:
- Lead the design of clear, accessible, and evidence-based content that enables users to navigate complex services with confidence.
- Shape content strategies, governance, and standards, working closely with multidisciplinary teams and clients to ensure content supports both user needs and business objectives.
- Influence design decisions and engage senior stakeholders to help embed best practice and sustainable content approaches.
- Contribute to building content design capability across CGI by mentoring others, championing inclusive design, and sharing knowledge within the SPARCK community.
- Experiment, refine ideas, and drive meaningful change.
Key responsibilities include:
- Lead & Innovate: Shape content strategy, governance, and tone of voice
- Develop & Deliver: Create clear, engaging, and accessible content
- Optimise & Improve: Use research, data, and information architecture to simplify journeys
- Collaborate & Influence: Work with designers, researchers, and stakeholders end to end
- Guide & Support: Mentor junior designers and build team capability
- Champion & Advocate: Promote inclusive, human-centred design practices
Required qualifications to be successful in this role:
You will bring strong experience in content design and strategy, with the confidence to lead, collaborate, and influence across complex environments. You are passionate about inclusive design and continuous improvement, using evidence to inform decisions and deliver high-quality outcomes.
Essential qualifications and experience:
- Extensive experience in content design, strategy, and governance
- Proven ability to design accessible content
- Strong use of research, data, and prototyping to inform content decisions
- Excellent stakeholder engagement, facilitation, and influencing skills
- Experience mentoring and supporting junior designers
- Proficiency with tools such as Figma and content management systems.
Desirable experience:
- Knowledge of GDS or NHS content and style guidelines
- Consulting experience or work across public and private sectors
- Familiarity with Agile delivery environments
- Understanding of SEO best practice.
What you can expect from us:
Together, as owners, let’s turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because you are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees.
Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
Come join our team—one of the largest IT and business consulting services firms in the world.
Human Centred Design - Content Designer in London employer: CGI
At CGI, we pride ourselves on being an inclusive employer that fosters a supportive and collaborative work culture. As a Platform Engineer in Glasgow, you'll enjoy competitive benefits including a strong pension scheme, private healthcare, and the opportunity to become a CGI Partner through our share scheme. With a commitment to employee growth and development, you'll have the freedom to innovate and make a meaningful impact while working alongside a diverse community of experts dedicated to shaping the future of technology.
StudySmarter Expert Advice🤫
We think this is how you could land Human Centred Design - Content Designer in London
✨Show Off Your Portfolio
In the world of UX/UI design, your portfolio speaks volumes! Make sure it's packed with your best work and showcases your process, not just the final product. We want to see how you tackle design challenges, so consider adding case studies that reflect your thought process and user-centric approach.
✨Get Involved in Design Communities
Jump into local or online design meetups and workshops! Places like UXPA or local design events can be goldmines for networking and learning. Plus, mingling with fellow designers can introduce you to potential job openings that might not be listed elsewhere.
✨Tailor Your Applications
When you find a role that excites you, like the one at CGI for a Human Centred Design - Content Designer, make your application count! Highlight specific projects and skills that directly relate to the job description. Hiring managers are looking for candidates who fit into their specific team, so show them you’re the one!
✨Leverage Social Media
Don't underestimate the power of social media in finding a UX/UI design job! Follow design leaders on platforms like Twitter or Instagram, share your work, and engage in conversations. It’s a great way to get noticed by recruiters and even catch wind of openings at companies like CGI before they go live!
We think you need these skills to ace Human Centred Design - Content Designer in London
Some tips for your application 🫡
Showcase Your Design Process:When you're applying for a UX/UI Design role like Human Centred Design - Content Designer at CGI, make sure to include examples that clearly highlight your design process. We want to see not just the final product but also the journey that led you there—wireframes, user personas, and iterations demonstrate your thought process and user-centric approach!
Tailor Your Portfolio:A tailor-made portfolio is crucial for a full-time design role! Curate your best projects that align with the kind of work CGI does. We suggest including 3-5 case studies that showcase a variety of skills such as wireframing, prototyping, and user testing to really make your application pop.
Craft a Compelling Cover Letter:Your cover letter should not just be a summary of your CV. Use it to express why you’re excited about UX/UI Design and what draws you specifically to CGI. Mention any relevant experience, tools you’re proficient in (like Sketch or Figma), and how you can contribute to their projects.
Highlight Collaboration Skills:In the world of UX/UI Design, teamwork is crucial. Make sure to highlight any past experiences where you worked in cross-functional teams. Illustrate how you communicated design decisions and listened to feedback, as this will resonate well with the culture at CGI.
How to prepare for a job interview at CGI
✨Show Off Your Portfolio
When you're gunning for a full-time UX/UI design role, your portfolio is your best friend! Make sure you've got a solid selection of your work, showcasing not just the final designs, but the process behind them—think wireframes, user flows, and any user research you've conducted. During the interview with CGI, be prepared to discuss your design decisions and how they solve specific user problems.
✨Prepare for Design Challenges
Expect to face some practical design tasks during your interview. CGI might ask you to tackle a quick design challenge or critique an existing interface. Brush up on your problem-solving skills and try to articulate your thought process as you work through these scenarios. Showing how you approach a design problem is just as important as the final output!
✨Know the Tools of the Trade
Familiarise yourself with the tools commonly used in the industry—figma, Adobe XD, or Sketch should be second nature to you. Be ready to discuss your preferred tools during the interview and how they've shaped your design process at previous positions. This knowledge could give you an edge at CGI!
✨Show Passion for User Experience
In a full-time UX/UI design role, having a genuine passion for improving user interactions can set you apart. Be prepared to share instances when you went above and beyond to ensure a great user experience in your previous projects. This will demonstrate that you’re not just a designer, but a user advocate, which is exactly what CGI is looking for.
