At a Glance
- Tasks: Conduct user research to shape digital services and improve user experiences.
- Company: Join CGI, a top-rated employer known for innovation and inclusivity.
- Benefits: Competitive salary, private healthcare, pension scheme, and career growth opportunities.
- Other info: Hybrid role with opportunities for continuous learning and professional development.
- Why this job: Make a real impact by influencing user-centred design in a collaborative environment.
- Qualifications: Experience in user research and understanding of user-centred design principles.
The predicted salary is between 40000 - 50000 £ per year.
At CGI, we’re transforming how people interact with digital services by placing user insight, accessibility, and innovation at the centre of every experience. As a User Researcher, you’ll play an important role in shaping evidence-led services that improve outcomes for users, organisations, and communities. Working within multidisciplinary teams across design, product, and technology, you’ll help uncover user needs, influence decision-making, and support the delivery of inclusive and impactful digital services.
Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position, and you will be expected to travel to CGI offices or client sites 2–3 days per week on average.
Your future duties and responsibilities:
- Support the planning and delivery of user research activities that inform the design and improvement of digital services.
- Work collaboratively with service designers, product teams, developers, and stakeholders to ensure decisions are grounded in evidence and aligned to user needs.
- Contribute to creating accessible, inclusive, and user-centred experiences that deliver measurable outcomes across complex service environments.
- Be part of a collaborative and supportive team where innovation, knowledge sharing, and continuous improvement are encouraged.
- Develop your research expertise, contribute to best practice, and help embed user-centred thinking across projects and programmes.
Required qualifications to be successful in this role:
- Experience supporting or delivering user research within digital environments and a strong understanding of user-centred design principles.
- Experience conducting user research for digital products or services.
- Understanding of qualitative and quantitative research methodologies.
- Experience working within agile, multidisciplinary delivery teams.
- Ability to analyse research findings and communicate insights clearly to stakeholders.
- Knowledge of accessibility, inclusive design, and ethical research practices.
- Strong facilitation, stakeholder engagement, and communication skills.
- Familiarity with tools such as Miro, Mural, Dovetail, or similar research and collaboration platforms.
Desirable:
- Experience working within public sector, GDS, NHS, or regulated environments.
- Understanding of service design and user-centred design frameworks.
- Experience supporting research operations, recruitment, or insight management.
What you can expect from us:
Together, as owners, let’s turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because you are invited to be an owner from day 1 as we work together to bring our Dream to life. Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
Human Centred Design - User Researcher in Leeds employer: CGI
At CGI in Leeds, we pride ourselves on being an excellent employer that fosters a culture of creativity, collaboration, and continuous learning. As a User Researcher, you'll enjoy a competitive salary, private healthcare, and a share scheme that makes you a partner in our success. With a commitment to inclusivity and professional growth, you'll be part of a supportive community where your contributions are valued and your career can flourish.
StudySmarter Expert Advice🤫
We think this is how you could land Human Centred Design - User Researcher in Leeds
✨Show Off Your Portfolio
In the world of UX/UI design, your portfolio speaks volumes! Make sure it's packed with your best work and showcases your process, not just the final product. We want to see how you tackle design challenges, so consider adding case studies that reflect your thought process and user-centric approach.
✨Get Involved in Design Communities
Jump into local or online design meetups and workshops! Places like UXPA or local design events can be goldmines for networking and learning. Plus, mingling with fellow designers can introduce you to potential job openings that might not be listed elsewhere.
✨Tailor Your Applications
When you find a role that excites you, like the one at CGI for a Human Centred Design - User Researcher, make your application count! Highlight specific projects and skills that directly relate to the job description. Hiring managers are looking for candidates who fit into their specific team, so show them you’re the one!
✨Leverage Social Media
Don't underestimate the power of social media in finding a UX/UI design job! Follow design leaders on platforms like Twitter or Instagram, share your work, and engage in conversations. It’s a great way to get noticed by recruiters and even catch wind of openings at companies like CGI before they go live!
We think you need these skills to ace Human Centred Design - User Researcher in Leeds
Some tips for your application 🫡
Showcase Your Design Process:When you're applying for a UX/UI Design role like Human Centred Design - User Researcher at CGI, make sure to include examples that clearly highlight your design process. We want to see not just the final product but also the journey that led you there—wireframes, user personas, and iterations demonstrate your thought process and user-centric approach!
Tailor Your Portfolio:A tailor-made portfolio is crucial for a full-time design role! Curate your best projects that align with the kind of work CGI does. We suggest including 3-5 case studies that showcase a variety of skills such as wireframing, prototyping, and user testing to really make your application pop.
Craft a Compelling Cover Letter:Your cover letter should not just be a summary of your CV. Use it to express why you’re excited about UX/UI Design and what draws you specifically to CGI. Mention any relevant experience, tools you’re proficient in (like Sketch or Figma), and how you can contribute to their projects.
Highlight Collaboration Skills:In the world of UX/UI Design, teamwork is crucial. Make sure to highlight any past experiences where you worked in cross-functional teams. Illustrate how you communicated design decisions and listened to feedback, as this will resonate well with the culture at CGI.
How to prepare for a job interview at CGI
✨Show Off Your Portfolio
When you're gunning for a full-time UX/UI design role, your portfolio is your best friend! Make sure you've got a solid selection of your work, showcasing not just the final designs, but the process behind them—think wireframes, user flows, and any user research you've conducted. During the interview with CGI, be prepared to discuss your design decisions and how they solve specific user problems.
✨Prepare for Design Challenges
Expect to face some practical design tasks during your interview. CGI might ask you to tackle a quick design challenge or critique an existing interface. Brush up on your problem-solving skills and try to articulate your thought process as you work through these scenarios. Showing how you approach a design problem is just as important as the final output!
✨Know the Tools of the Trade
Familiarise yourself with the tools commonly used in the industry—figma, Adobe XD, or Sketch should be second nature to you. Be ready to discuss your preferred tools during the interview and how they've shaped your design process at previous positions. This knowledge could give you an edge at CGI!
✨Show Passion for User Experience
In a full-time UX/UI design role, having a genuine passion for improving user interactions can set you apart. Be prepared to share instances when you went above and beyond to ensure a great user experience in your previous projects. This will demonstrate that you’re not just a designer, but a user advocate, which is exactly what CGI is looking for.
