At a Glance
- Tasks: Lead transformative retail banking projects and shape innovative solutions for clients.
- Company: Join CGI, a top-rated inclusive employer and tech consulting leader.
- Benefits: Enjoy competitive salary, private healthcare, pension, and a share scheme.
- Other info: Be part of a supportive community that values diversity and career growth.
- Why this job: Make a real impact in banking transformation while collaborating with industry experts.
- Qualifications: Proven experience in retail banking strategy and transformation.
The predicted salary is between 60750 - 74250 £ per year.
This job is with CGI, an inclusive employer and a member of my Gwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
- Lead Retail Banking Transformation Consultant
- Position Description
At CGI, you'll help shape the future of retail banking, leading high-impact consulting and transformation initiatives that enable our clients to grow, innovate and respond to rapidly changing customer expectations.
As a senior industry expert and trusted advisor, you'll bring together strategic insight, technology and CGI's global capabilities to create differentiated customer experiences, modernise banking platforms and deliver measurable business outcomes.
You'll have the autonomy to shape propositions and influence executive decisions, the freedom to turn emerging ideas such as AI-enabled banking and personalisation into practical solutions, and the backing of a collaborative community of consulting, technology and delivery experts to make lasting change happen.
CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times.
We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee.
We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant.
Join us and you'll be part of an open, friendly community of experts.
We'll train and support you in taking your career wherever you want it to go.
Your future duties and responsibilities
In this role, you will lead strategic retail banking consulting engagements and transformation programmes, helping clients navigate evolving customer expectations, digital disruption, regulatory change and competitive pressure.
You will advise senior banking executives on opportunities spanning digital banking, customer experience, lending, deposits, data and AI, operational efficiency and platform modernisation, taking ownership of strategies that translate into measurable business outcomes.
You will also help shape and grow CGI's retail banking capabilities, creating innovative propositions and bringing together colleagues across consulting, delivery, technology, alliances and industry teams.
Supported by CGI's wider community of experts, you will influence major client programmes, develop internal capability and represent CGI through thought leadership and industry engagement.
- Advise & Transform - Lead strategic consulting engagements and enterprise-scale retail banking transformation programmes.
- Shape & Innovate - Develop compelling propositions across digital banking, customer experience, lending, deposits, data and AI, and platform modernisation.
- Influence & Engage - Build trusted relationships with C-suite executives and senior leaders across retail banking, digital, product and transformation.
- Lead & Deliver - Guide end-to-end transformation initiatives to achieve successful business and technology outcomes.
- Position & Grow - Support strategic pursuits, account development, solution shaping and thought leadership to grow CGI's Banking practice.
- Interpret & Advise - Turn market trends, changing customer behaviours and regulatory developments into actionable strategies.
- Collaborate & Orchestrate - Bring together consulting, delivery, alliance and technology expertise to create high-value client solutions.
- Coach & Elevate - Strengthen CGI's retail banking capability through mentoring, knowledge sharing and proposition development.
- Represent & Advocate - Build CGI's market presence through industry forums, client events and thought leadership.
- Required qualifications to be successful in this role
You will be an established retail banking leader with deep industry expertise and a strong track record in strategy, consulting or transformation.
You will combine commercial insight with the ability to influence senior stakeholders, shape innovative propositions and lead complex change.
You should be comfortable taking ownership of client outcomes while collaborating across multidisciplinary teams and supporting others to succeed.
- Extensive retail banking experience - Proven experience leading consulting, strategy or transformation programmes within financial services.
- Deep domain knowledge - Expertise across several areas such as current accounts, savings, mortgages, consumer lending, SME banking, onboarding, servicing and digital banking.
- Transformation expertise - Proven ability to develop target operating models, business cases, growth strategies and transformation roadmaps.
- Digital & platform knowledge - Strong understanding of digital banking, core banking modernisation, CRM, cloud technologies and platform ecosystems.
- Data & AI understanding - Experience using data, analytics and AI to improve customer outcomes, operational efficiency and decision-making.
- Market insight - Strong understanding of trends such as AI-enabled engagement, hyper-personalisation, embedded finance, open banking, digital identity and financial wellness.
- Executive influence - Experience advising C-suite executives and senior leaders across banking, digital, lending, customer experience and transformation.
- Complex programme leadership - Proven ability to navigate stakeholders spanning product, operations, risk, compliance and technology.
- Consulting excellence - Strong facilitation, business architecture, operating model, presentation and workshop leadership capabilities.
- Commercial capability - Experience supporting sales pursuits, strategic account development, proposals and value proposition development.
•Thought leadership - Credibility demonstrated through industry participation, publications, executive briefings or advisory engagements.
Relevant expertise may include digital banking and customer experience transformation; acquisition, onboarding and servicing; deposits and current accounts; core banking modernisation; data, analytics and AI; personalisation and next-best-action; operational efficiency; fintech ecosystems; branch and workforce transformation; and retail banking growth, profitability and product innovation.
#LI-CC1
Together, as owners, let's turn meaningful insights into action.
Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because...
You are invited to be an owner from day 1 as we work together to bring our Dream to life.
That's why we call ourselves CGI Partners rather than employees.
We benefit from our collective success and actively shape our company's strategy and direction.
Your work creates value.
You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You'll shape your career by joining a company built to grow and last.
You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
That same commitment to fairness extends to how we use technology.
To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement.
All hiring decisions remain entirely in the hands of our recruitment professionals.
Come join our team-one of the largest IT and business consulting services firms in the world.
Lead Retail Banking Transformation Consultant employer: CGI
At CGI, we pride ourselves on being an inclusive employer that fosters a supportive and collaborative work culture. As a Platform Engineer in Glasgow, you'll enjoy competitive benefits including a strong pension scheme, private healthcare, and the opportunity to become a CGI Partner through our share scheme. With a commitment to employee growth and development, you'll have the freedom to innovate and make a meaningful impact while working alongside a diverse community of experts dedicated to shaping the future of technology.
StudySmarter Expert Advice🤫
We think this is how you could land Lead Retail Banking Transformation Consultant
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like CGI. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Lead Retail Banking Transformation Consultant
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to CGI.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on CGI's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at CGI
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with CGI.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at CGI will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former CGI employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
