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- Tasks: Transform services and products by focusing on user needs and business outcomes.
- Company: Join CGI, a top-rated employer known for its inclusive and collaborative culture.
- Benefits: Enjoy competitive salary, excellent pension, private healthcare, and a share scheme.
- Why this job: Make a real impact on meaningful projects while growing your career in a supportive environment.
- Qualifications: Experience in service design or user research with strong collaboration skills.
- Other info: Hybrid role with travel opportunities and a commitment to diversity and inclusivity.
The predicted salary is between 36000 - 60000 £ per year.
At CGI, our human-centred consultants help organisations transform the way they design and deliver services, products and change. You’ll work at the intersection of user needs, business outcomes and technology, shaping solutions that create real, measurable impact for clients across the public and private sectors. Partnering with diverse, multidisciplinary teams, you’ll have the opportunity to influence strategy, bring ideas to life and see your work make a genuine difference.
At CGI, you’re trusted to take ownership, encouraged to think creatively, and supported by a collaborative culture that enables you to grow, innovate and deliver meaningful outcomes. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you’ll be part of an open, friendly community of experts. We’ll train and support you in taking your career wherever you want it to go.
Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position and you will be expected to travel on average 2 days per week to client site or CGI Offices.
Your future duties and responsibilities:
We are looking for talented human-centred consultants to work with us across a range of exciting, meaningful projects. You might be a Service Designer, User Researcher, Product Designer, or a consultant who brings a strong human-centred mindset and enjoys working where strategy meets delivery. Our work spans digital services, products and organisational change, helping clients design solutions that genuinely meet user needs while delivering real business value. We partner with multidisciplinary teams to tackle complex challenges, working across discovery, design and delivery in both public and private sector environments.
Required qualifications to be successful in this role:
- You will bring a strong human-centred mindset, with experience applying design or research methods to complex problems.
- You should be comfortable working in multidisciplinary environments, communicating clearly with stakeholders, and balancing curiosity with pragmatism to deliver value.
Essential qualifications:
- Experience in service design, user research, product design or human-centred consulting
- Strong collaboration, communication and facilitation skills
- Proven ability to work across discovery, design and delivery phases
- A passion for inclusive, evidence-led design and continuous learning
Skills: Process Design
Human-Centred Consultant employer: CGI
Contact Detail:
CGI Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Human-Centred Consultant
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with CGI employees on LinkedIn. Building relationships can open doors that applications alone can't.
✨Tip Number 2
Show off your skills in real-time! Consider creating a portfolio or case studies that highlight your human-centred design projects. This way, you can demonstrate your expertise during interviews and discussions.
✨Tip Number 3
Prepare for those interviews by practising common questions related to service design and user research. We recommend doing mock interviews with friends or mentors to boost your confidence and refine your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your genuine interest in joining CGI and being part of our collaborative culture.
We think you need these skills to ace Human-Centred Consultant
Some tips for your application 🫡
Show Your Human-Centred Mindset: Make sure to highlight your experience in service design, user research, or product design. We want to see how you've tackled complex problems with a human-centred approach, so share specific examples that demonstrate your skills.
Communicate Clearly: Since you'll be working with diverse teams, it's crucial to showcase your communication skills. Use clear and concise language in your application, and don't hesitate to explain how you've effectively collaborated with stakeholders in the past.
Balance Curiosity with Pragmatism: We love candidates who are curious and eager to learn, but we also value practicality. In your application, mention how you've balanced innovative thinking with delivering real business value in previous projects.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to keep track of your application and ensure it gets the attention it deserves!
How to prepare for a job interview at CGI
✨Know Your Human-Centred Approach
Make sure you can articulate your understanding of human-centred design principles. Be ready to discuss how you've applied these methods in past projects, especially in service design or user research. This will show that you not only understand the theory but can also put it into practice.
✨Showcase Your Collaboration Skills
Since this role involves working with multidisciplinary teams, prepare examples that highlight your collaboration and communication skills. Think of specific instances where you successfully facilitated discussions or resolved conflicts, as this will demonstrate your ability to work effectively with diverse groups.
✨Prepare for Scenario-Based Questions
Expect questions that ask you to solve hypothetical problems or describe how you would approach a project. Practice structuring your answers using the STAR method (Situation, Task, Action, Result) to clearly convey your thought process and the impact of your actions.
✨Research CGI's Values and Projects
Familiarise yourself with CGI’s recent projects and their commitment to inclusivity and diversity. Being able to reference specific initiatives or values during your interview will show that you’re genuinely interested in the company and align with their mission.
