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For Companies At a Glance
- Tasks: Create clear documentation for complex tech systems, helping users operate confidently.
- Company: Join CGI, a top-rated employer known for its inclusive and collaborative culture.
- Benefits: Enjoy competitive pay, private healthcare, pension scheme, and career growth opportunities.
- Why this job: Make a real impact by transforming technical info into user-friendly guides in a vital sector.
- Qualifications: Experience in technical writing and a solid understanding of IT infrastructure is essential.
- Other info: Be part of a diverse community and receive training to advance your career.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Join to apply for the Technical Author Infrastructure (DV Security Clearance) role at CGI. At CGI, we empower our members to shape the future of secure digital infrastructure that supports critical missions and national resilience. As a Technical Author within our Compute Infrastructure team, you will transform complex technical information into clear, accessible documentation that helps users in demanding environments operate with confidence. Your work will play a vital role in ensuring mission readiness—delivering clarity, precision, and usability across advanced computing systems.
You’ll collaborate closely with engineers and solution architects, turning innovation into actionable guidance that drives real‑world impact while working in an inclusive, collaborative environment that values your creativity, ownership, and growth. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This position is based at the site near Gloucester.
Future Duties and Responsibilities
- Develop, maintain, and improve high‑quality technical documentation that enables users to effectively deploy and maintain complex computing solutions.
- Work closely with engineers, system architects, and project teams, translating detailed technical designs into practical, user‑friendly materials.
- Take ownership of documentation lifecycles, apply creativity in developing consistent templates and style guides.
- Ensure solutions are accessible, reliable, and ready for use wherever they’re needed.
Lead & Deliver: Author, edit, and maintain clear, accurate documentation across compute infrastructure systems.
Collaborate & Innovate: Work with engineering and project teams to gather insights and ensure accuracy of all materials.
Translate & Simplify: Turn complex concepts into clear, step‑by‑step guidance suitable for non‑technical audiences.
Standardise & Control: Maintain document templates, version control, and consistency in line with defence standards.
Support & Enable: Contribute to training materials and knowledge bases to enhance internal capability.
Optimise & Improve: Ensure documentation supports offline usability and meets mission‑critical operational needs.
Required Qualifications
- Proven experience as a Technical Author or Technical Writer in an IT or infrastructure environment.
- Strong understanding of compute, virtualisation, and containerisation technologies (e.g., Linux, VMware, OpenShift, Kubernetes).
- Experience documenting monitoring tools such as Nagios or CheckMK.
- Ability to translate complex technical information for non‑technical audiences.
- Familiarity with defence or highly regulated documentation standards is advantageous.
- Excellent written communication and document lifecycle management skills.
Technical Author Infrastructure (DV Security Clearance) in Gloucester employer: CGI
Contact Detail:
CGI Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Author Infrastructure (DV Security Clearance) in Gloucester
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those at CGI. A friendly chat can open doors and give you insights that job descriptions just can't.
✨Tip Number 2
Prepare for interviews by practising common questions related to technical writing and documentation. We recommend using the STAR method to structure your answers—it's a game changer!
✨Tip Number 3
Show off your portfolio! Bring samples of your previous work to interviews. This not only demonstrates your skills but also gives you a chance to discuss your thought process and creativity.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our awesome team at CGI.
We think you need these skills to ace Technical Author Infrastructure (DV Security Clearance) in Gloucester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Technical Author role. Highlight your technical writing experience and any relevant projects you've worked on, especially those involving complex IT systems.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about this role. Share specific examples of how you've transformed complex information into user-friendly documentation, and show us your understanding of the compute infrastructure landscape.
Showcase Your Technical Skills: Don’t forget to mention your familiarity with technologies like Linux, VMware, and Kubernetes. We want to see how you can bridge the gap between technical details and clear communication for diverse audiences.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets the attention it deserves, and you’ll find all the details you need to make your submission stand out!
How to prepare for a job interview at CGI
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of compute, virtualisation, and containerisation technologies. Be ready to discuss tools like Linux, VMware, and Kubernetes, as well as how you can translate complex technical concepts into user-friendly documentation.
✨Showcase Your Writing Skills
Prepare samples of your previous work that demonstrate your ability to create clear and concise documentation. Highlight any experience you have with defence or regulated documentation standards, as this will be a big plus for the role.
✨Collaborate Like a Pro
Since you'll be working closely with engineers and project teams, think of examples where you've successfully collaborated in the past. Be ready to discuss how you gather insights and ensure accuracy in your documentation.
✨Emphasise Your Attention to Detail
In this role, precision is key. Be prepared to talk about how you manage document lifecycles, maintain version control, and ensure consistency across all materials. This will show that you take quality seriously and are committed to delivering excellence.
