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- Tasks: Coordinate seamless office operations and enhance the workplace experience across multiple locations.
- Company: Join CGI, a trusted leader in innovative workplace environments.
- Benefits: Competitive salary, excellent pension, private healthcare, and a share scheme.
- Other info: Enjoy a supportive community focused on inclusivity and career growth.
- Why this job: Be the face of our office and ensure a safe, welcoming environment for all.
- Qualifications: 1-5 years in facilities or office support with strong customer service skills.
The predicted salary is between 30000 - 40000 £ per year.
As the on-site front-of-house coordinator, you will deliver seamless office operations and support physical security across multiple CGI locations. Based primarily in Leeds with regular travel to other offices, you will help maintain CGI’s trusted, innovative workplace environments.
Responsibilities
- Deliver and enhance front-of-house and workplace experience.
- Manage visitor processes, access control, and meeting spaces.
- Support and maintain office operations, presentation, and facilities coordination.
- Monitor and uphold security procedures and compliance standards.
- Respond and escalate incidents, ensuring accurate reporting and resolution.
- Collaborate and communicate with facilities, IT, and security teams.
- Travel and support multi-site coverage to ensure operational continuity.
Qualifications
- 1–5 years’ experience in facilities, office support, or physical security roles.
- Strong customer service skills with a professional and approachable manner.
- Proven ability to manage tasks independently and maintain organised workspaces.
- Basic understanding of workplace safety, security processes, and incident handling.
- Experience maintaining records and supporting administrative processes.
- Willingness to travel regularly, including overnight stays where required.
- Relevant training (e.g., first aid, fire warden) or willingness to obtain.
Benefits
- Competitive salary, excellent pension, private healthcare, and a share scheme (3.5% + 3.5% matching).
- CGI is committed to inclusivity and offers a supportive community for career growth.
Facilities Support Administrator employer: CGI
Contact Detail:
CGI Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Support Administrator
✨Tip Number 1
Network like a pro! Reach out to people in the facilities and office support field. Attend industry events or join online forums to connect with potential employers and learn about job openings before they hit the market.
✨Tip Number 2
Show off your skills! When you get the chance to chat with hiring managers, highlight your customer service experience and how you've handled tasks independently. Make sure they know you're organised and ready to tackle any challenge that comes your way.
✨Tip Number 3
Be proactive! If you see a job you like on our website, don’t just sit back. Follow up with a friendly email expressing your interest. It shows initiative and can help you stand out from the crowd.
✨Tip Number 4
Prepare for the unexpected! Brush up on your knowledge of workplace safety and security processes. Being able to discuss these topics confidently during interviews will show that you're serious about maintaining a safe and efficient work environment.
We think you need these skills to ace Facilities Support Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Facilities Support Administrator role. Highlight any relevant experience in facilities, office support, or security roles to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how your background aligns with our needs. Don’t forget to mention your customer service skills and any relevant training.
Showcase Your Organisational Skills: Since the role involves managing multiple tasks, make sure to demonstrate your organisational skills in your application. Share examples of how you’ve successfully managed tasks independently and maintained organised workspaces.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status!
How to prepare for a job interview at CGI
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Facilities Support Administrator role. Familiarise yourself with the responsibilities like managing visitor processes and supporting office operations. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Customer Service Skills
Since this role requires strong customer service skills, think of examples from your past experiences where you've excelled in this area. Be ready to discuss how you’ve handled difficult situations or provided exceptional support, as this will demonstrate your suitability for the front-of-house aspect of the job.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities, especially regarding security procedures and incident handling. Prepare by thinking through potential scenarios you might face in the role and how you would respond. This will showcase your critical thinking and readiness to handle real-life challenges.
✨Highlight Your Organisational Skills
As the role involves maintaining organised workspaces and managing multiple tasks, be prepared to discuss how you stay organised. Share specific tools or methods you use to keep track of tasks and ensure smooth operations, which will reassure the interviewer of your ability to manage the demands of the job.