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- Tasks: As an EUC Engineer, you'll maintain and upgrade desktop systems while providing top-notch support.
- Company: CGI is a leading IT and business consulting firm, recognised as one of the best places to work.
- Benefits: Enjoy competitive pay, private healthcare, a share scheme, and a supportive team environment.
- Why this job: Join a friendly community where your work improves lives and you can grow your career.
- Qualifications: Experience in desktop support, strong OS knowledge, and excellent problem-solving skills are essential.
The predicted salary is between 28000 - 42000 £ per year.
Position Description: If it takes seriously complex IT systems to keep your organisational skills challenged, and you\’ve never encountered a network you didn\’t want to improve, there\’s a digital revolution brewing in the UK that could use your talents.
From public service transformation to cutting-edge commercial projects, our work has a wide reach, helping make the everyday easier, for everyone.
When you start your CGI story, not only will you be improving people\’s lives, you can be sure we\’ll do the same for you.
And the even better news?
Our friendly team will keep you inspired and will support you to do what you do best, better.
CGI was recognised in the Sunday Times Best Places to Work List and has been named one of the \’World\’s Best Employers\’ by Forbes magazine.
We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a member not just an employee.
We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant.
Join us and you\’ll be part of an open, friendly community of experts.
We\’ll train and support you in taking your career wherever you want it to go.
Due to the nature of the role you will be required to attend our Milton Keynes site 5 days a week and have willingness to travel when required.
Your future duties and responsibilities: As an EUC Engineer, you will play a crucial role in ensuring the stability and efficiency of our client\’s desktop computing environment.
You will be responsible for maintaining, troubleshooting, and upgrading desktop hardware and peripherals.
This role requires a customer-focused mindset, strong technical skills, and the ability to work independently.
Key Responsibilities:
• Manage walk up Tech Bar service
•Perform hardware installations, upgrades, and maintenance of desktops, laptops, and peripherals.
• Diagnose and resolve hardware-related issues, providing prompt and effective technical support to end-users.
• Meeting room and AV support
• Collaborate with the client\’s IT team to ensure seamless integration of hardware solutions.
• Monitor and manage inventory of desktop hardware components and accessories.
• Stay updated on industry trends and emerging technologies to recommend hardware improvements.
Required qualifications to be successful in this role:
• Proven experience in desktop hardware support and maintenance.
• Strong knowledge of operating systems, including Windows and macOS.
• Familiarity with virtualization technologies and endpoint security.
• Excellent troubleshooting and problem-solving skills.
• Exceptional customer service and communication abilities.
#LI-LH Skills: Detail-oriented Windows
Euc Engineer employer: CGI
Contact Detail:
CGI Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Euc Engineer
✨Tip Number 1
Familiarise yourself with the latest desktop hardware and software trends. Being knowledgeable about current technologies will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of CGI, especially those in similar roles. They can provide valuable insights into the company culture and expectations, which can be a great advantage during your application process.
✨Tip Number 3
Prepare to demonstrate your troubleshooting skills in practical scenarios. You might be asked to solve a technical problem on the spot, so practice common issues you might encounter as an EUC Engineer.
✨Tip Number 4
Showcase your customer service skills during any interactions with the recruitment team. Since the role requires a customer-focused mindset, highlighting your ability to communicate effectively and support users will set you apart.
We think you need these skills to ace Euc Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in desktop hardware support and maintenance. Emphasise your knowledge of operating systems like Windows and macOS, as well as any familiarity with virtualization technologies.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the EUC Engineer role at CGI. Mention specific projects or experiences that demonstrate your troubleshooting skills and customer service abilities, aligning them with the responsibilities outlined in the job description.
Showcase Technical Skills: Include a section in your application that lists your technical skills, particularly those related to desktop hardware, troubleshooting, and any relevant certifications. This will help you stand out as a candidate who is well-prepared for the role.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in an engineering role.
How to prepare for a job interview at CGI
✨Show Your Technical Skills
As an EUC Engineer, you'll need to demonstrate your technical expertise. Be prepared to discuss your experience with desktop hardware support, operating systems like Windows and macOS, and any familiarity with virtualization technologies. Bring examples of past troubleshooting scenarios you've successfully resolved.
✨Emphasise Customer Service
This role requires a strong customer-focused mindset. During the interview, highlight your communication skills and any previous experiences where you provided excellent technical support to end-users. Share specific instances where you went above and beyond to help someone with their IT issues.
✨Research CGI's Culture
CGI prides itself on being a great place to work, as evidenced by its accolades. Familiarise yourself with their values, such as teamwork, respect, and belonging. Mention how these align with your own values during the interview to show that you're a good cultural fit.
✨Stay Updated on Industry Trends
Being knowledgeable about emerging technologies and industry trends is crucial for this role. Prepare to discuss recent developments in desktop computing or endpoint security that could benefit CGI. This shows your enthusiasm for the field and your commitment to continuous learning.