At a Glance
- Tasks: Lead strategic consulting engagements and build executive-level client relationships.
- Company: Join CGI, a top-rated inclusive employer and tech leader.
- Benefits: Competitive salary, private healthcare, pension, and share scheme.
- Other info: Hybrid role with opportunities for professional growth and mentorship.
- Why this job: Shape innovative solutions and drive digital transformation for clients.
- Qualifications: Proven experience in consulting, business development, and IT Service Management.
The predicted salary is between 75000 - 100000 £ per year.
This job is with CGI, an inclusive employer. At CGI, you'll help organisations solve complex business and technology challenges by combining strategic consulting expertise with exceptional client delivery. As a Director within our Business Consulting & Advisory Practice, you'll work alongside industry leaders to shape innovative solutions, strengthen trusted client partnerships, and deliver measurable outcomes that transform organisations.
You'll have the opportunity to influence business strategy, develop new consulting offerings, and drive lasting value for clients, while continuing to grow your own expertise in a collaborative environment where initiative, innovation, and professional development are genuinely encouraged.
Your future duties and responsibilities include:
- Building & Strengthening executive-level client relationships across new and existing accounts
- Leading & Delivering strategic consulting engagements with measurable business outcomes
- Shaping & Developing innovative Service Advisory propositions aligned to ITIL 4 and Lean principles
- Identifying & Growing business development opportunities and supporting revenue generation
- Designing & Contributing compelling client solutions and winning proposals
- Advising & Influencing C-suite stakeholders on digital transformation and service strategy
- Governing & Overseeing successful project and consulting delivery
- Improving & Innovating CGI consulting services and industry offerings
- Developing & Sharing thought leadership across CGI and within industry communities
- Mentoring & Supporting colleagues while contributing to capability growth across the Advisory practice
Required qualifications to be successful in this role:
- Established track record of leading strategic consulting engagements and building long-term relationships with senior client stakeholders
- Commercial awareness with strong consulting, business development and delivery experience
- Recognised expertise in IT Service Management and digital transformation
- Extensive experience leading strategic client-facing consulting engagements
- Demonstrable success developing executive and C-suite client relationships
- Proven business development, opportunity identification and revenue growth experience
- Strong experience delivering IT or Digital Strategy with measurable business outcomes
- Deep expertise in ITIL 4, Service Value System and modern IT Service Management
- ITIL 4 Strategic Leader (SL) and ITIL 4 Managing Professional (MP) qualifications
- Strong understanding of High Velocity IT, Lean methodologies and service transformation
- Excellent stakeholder management, communication, presentation and influencing skills
- Proven project, programme and consulting delivery leadership
- Strong commercial awareness and ability to balance client value with business growth
- Experience contributing thought leadership through industry forums, networking and professional communities
Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because you are invited to be an owner from day 1 as we work together to bring our Dream to life. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
Director – Service Management Consulting employer: CGI
CGI is an exceptional employer that fosters a culture of inclusivity and collaboration, making it a great place for Senior Programme Managers to thrive. With a commitment to professional growth, competitive benefits including a share scheme, and recognition as one of the UK's Best Employers, CGI offers a supportive environment where you can lead transformative projects in the energy sector while working alongside talented colleagues in Aberdeen. Join us to not only advance your career but also to be part of a community that values diversity and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Director – Service Management Consulting
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Director – Service Management Consulting at CGI!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like CGI or be willing to refer you for that Director – Service Management Consulting position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from CGI who’s on the lookout for their next Director – Service Management Consulting star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Director – Service Management Consulting role at CGI!
We think you need these skills to ace Director – Service Management Consulting
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at CGI. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at CGI
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at CGI. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
