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- Tasks: Lead a dynamic design consulting team and shape impactful strategies for clients.
- Company: Join CGI, a top-rated employer known for its inclusive and supportive culture.
- Benefits: Enjoy competitive salary, private healthcare, pension scheme, and career development opportunities.
- Why this job: Make a real-world impact through human-centred design in a thriving environment.
- Qualifications: Extensive experience in design leadership and client relationship management required.
- Other info: Hybrid role with travel to offices or client sites 2-3 days a week.
The predicted salary is between 36000 - 60000 £ per year.
At CGI, you will shape the future of human-centred design, working at the heart of major client transformations and enabling outcomes that deliver real-world impact. As a Director of Business Consulting in our SPARCK practice, you will guide multidisciplinary teams, steer strategic direction, and ensure our clients receive safe, scalable and innovative services. You will play a pivotal role in strengthening our design capability, nurturing talent and driving sustainable growth, while contributing to an environment where creativity thrives, ownership is encouraged and people feel supported to do their best work.
Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position but you will be expected to travel to CGI offices or client sites 2-3 days per week on average.
Your future duties and responsibilities:
- Lead a thriving design consulting team and act as a trusted partner to clients across multiple sectors.
- Shape design strategy, guide delivery, and ensure the work produced by your team is impactful, high-quality and aligned to business goals.
- Build strong client relationships, influence decision-making, and help remove barriers to progress.
- Coach and develop a group of CGI Partners, championing their growth and strengthening our capability in user research, service design, content design and product design.
- Balance delivery excellence with business development, taking accountability for client outcomes, financial targets and a culture where people feel supported and able to contribute their best.
Key responsibilities:
- Lead & Inspire: Guide multidisciplinary teams, ensuring high-quality human-centred design across all phases of the lifecycle.
- Develop & Deliver: Act as Engagement Manager, overseeing delivery, governance and client satisfaction.
- Drive Growth: Build client relationships, shape roadmaps and support business development plans.
- Assure Excellence: Apply CGI frameworks to ensure consistency and strong outcomes.
- Optimise & Manage: Oversee financial performance, resource planning, utilisation and margin management.
- Coach & Support: Recruit, mentor and develop team members, nurturing skills aligned to evolving market needs.
- Innovate & Improve: Identify opportunities to enhance our services, solutions and ways of working.
Required qualifications to be successful in this role:
You should bring deep experience in human-centred design leadership, consulting delivery, and client relationship management, with the ability to guide teams, influence strategy and balance delivery with commercial accountability. You will be confident shaping design work, assuring quality and leading teams in complex, multi-stakeholder environments.
Essential requirements:
- Extensive experience in User Research, Service Design, Content Design or Product Design.
- Strong background in consulting or engagement management across complex programmes.
- Proven ability to build trusted senior client relationships and influence strategy.
- Experience leading and developing multidisciplinary teams.
- Strong commercial acumen, including revenue, margin and resource management.
- Familiarity with applying structured delivery or client management frameworks.
- Ability to drive innovation and improve services or solutions.
- Knowledge of NHS or public sector (beneficial but not essential).
Director Business Consulting - Human Centred Design employer: CGI
Contact Detail:
CGI Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director Business Consulting - Human Centred Design
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Showcase your expertise! Create a portfolio that highlights your best work in human-centred design. Whether it’s case studies, project outcomes, or innovative solutions, make sure it’s easily accessible. This will help you stand out when you’re chatting with potential employers.
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios related to design leadership and client management. Think about how you can demonstrate your experience in guiding teams and driving growth. Confidence is key, so rehearse until you feel ready to shine!
✨Tip Number 4
Don’t forget to apply through our website! We love seeing candidates who are genuinely interested in joining our community. Plus, it gives you a chance to showcase your enthusiasm for CGI and our commitment to human-centred design.
We think you need these skills to ace Director Business Consulting - Human Centred Design
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Director Business Consulting role. Highlight your experience in human-centred design and how it aligns with CGI's mission. We want to see how you can bring real-world impact to our clients!
Showcase Your Leadership Skills: As a director, you'll be guiding multidisciplinary teams. Use your application to demonstrate your leadership experience and how you've successfully managed teams in the past. We love seeing examples of how you've inspired others and driven growth!
Be Authentic: Let your personality shine through in your written application. We value creativity and authenticity, so don’t hesitate to share your unique perspective on human-centred design and how you approach problem-solving. Show us who you are!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at CGI
✨Know Your Human-Centred Design Inside Out
Make sure you brush up on the principles of human-centred design. Be ready to discuss your experience in user research, service design, and how you've led teams in these areas. Show them you can not only talk the talk but also walk the walk!
✨Demonstrate Your Leadership Skills
Prepare examples that showcase your ability to lead multidisciplinary teams. Think about times when you inspired your team or influenced client decisions. They want to see how you can guide others while driving impactful outcomes.
✨Build a Connection with the Interviewers
Remember, it's not just about your qualifications; it's about fit too! Engage with your interviewers, ask insightful questions about their projects, and show genuine interest in their work culture. This will help you stand out as someone who’s not just looking for a job, but a community.
✨Showcase Your Commercial Acumen
Be prepared to discuss how you've managed financial performance and resource planning in past roles. Highlight your understanding of revenue and margin management, as this is crucial for the Director role. They’ll want to know you can balance delivery excellence with business growth.
