At a Glance
- Tasks: Lead business operations and drive continuous improvement in a dynamic environment.
- Company: Join CGI, a top-rated inclusive employer committed to diversity and innovation.
- Benefits: Enjoy competitive salary, private healthcare, pension scheme, and share options.
- Other info: Be part of a friendly community with excellent career growth opportunities.
- Why this job: Make a real impact on critical national programmes and shape the future of business.
- Qualifications: Experience in business operations and strong analytical skills required.
The predicted salary is between 60000 - 75000 £ per year.
This job is with CGI, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
Join CGI's Space, Defence and Intelligence business unit and become a key operational partner within our Secure Infrastructure Services (SIS) team. Supporting a portfolio that delivers critical services to nationally important programmes, you will lead business operations activities spanning governance, financial performance, resource management, reporting and continuous improvement. This role offers significant visibility across the organisation and the opportunity to influence business outcomes through data-driven insight, operational rigour and stakeholder collaboration.
At CGI, you'll be trusted to make an impact, challenge the status quo and help shape the future success of the business. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance.
Your future duties and responsibilities:
- Support the efficient operation and performance by leading core business management activities, operational governance, management reporting, financial administration and stakeholder coordination.
- The role acts as a key operational partner to sector leadership, ensuring effective business rhythms, operational control, data-driven decision making and continuous process improvement.
Key Responsibilities:
- Lead operational governance, including management forums, meeting cadence, action tracking and follow-up activities.
- Develop, maintain and enhance management information, executive reporting packs, operational dashboards, trackers and business performance commentary.
- Support financial and business operations, including order management, financial reconciliations, aged debt management and operational financial controls.
- Coordinate resource, people and business management processes, onboarding, offboarding and compliance-driven activities.
- Build and maintain strong working relationships across leadership, delivery teams, finance, resource management and wider business operations functions.
- Drive continuous improvement initiatives to strengthen operational processes, reporting capability, data quality and business resilience.
- Ensure operational activities are delivered accurately, consistently and in line with organisational governance requirements.
- Provide operational insight and analysis to support business planning, decision making and performance management.
Required qualifications to be successful in this role:
- Demonstrable experience in Business Operations, Portfolio Management Office, Project Controls, Commercial Operations, Financial Administration or a related business support function.
- Strong financial acumen with advanced analytical capability, particularly in Microsoft Excel and operational data analysis.
- Excellent organisational skills with the ability to manage multiple priorities, deadlines and stakeholders simultaneously.
- Strong stakeholder engagement and communication skills, with the ability to influence and collaborate across all organisational levels.
- Proven ability to work independently, take ownership and deliver high quality operational outcomes with minimal supervision.
- Highly detail-oriented with a structured and disciplined approach to governance, reporting and process management.
Business Operations Lead employer: CGI
CGI is an exceptional employer that fosters an inclusive and diverse work environment, recognised as one of the Best Places to Work in the UK. With a strong commitment to employee growth, we offer competitive salaries, excellent benefits including private healthcare and a share scheme, and a supportive community that encourages career development. Join us in our Space, Defence and Intelligence business unit, where your contributions will directly impact nationally important programmes and where you'll be empowered to challenge the status quo and drive continuous improvement.
StudySmarter Expert Advice🤫
We think this is how you could land Business Operations Lead
✨Tip Number 1
Network like a pro! Reach out to current or former employees at CGI through LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral.
✨Tip Number 2
Prepare for the interview by researching CGI's recent projects and initiatives. We want to show that we’re not just interested in the role, but also in how we can contribute to their mission and values.
✨Tip Number 3
Practice our answers to common interview questions, especially around operational governance and financial performance. We need to demonstrate our expertise and how it aligns with CGI’s needs.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can keep us on their radar and show our enthusiasm for the role. Let’s make sure they remember us!
We think you need these skills to ace Business Operations Lead
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Business Operations Lead role. Highlight your experience in business operations, financial administration, and stakeholder engagement. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Be sure to mention any relevant achievements that showcase your operational prowess.
Showcase Your Analytical Skills:Since this role requires strong analytical capabilities, don’t forget to highlight your experience with data analysis and tools like Excel. We love seeing how you've used data to drive decisions and improve processes in your previous roles.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at CGI
✨Know Your Numbers
As a Business Operations Lead, you'll need to demonstrate strong financial acumen. Brush up on key financial metrics and be ready to discuss how you've used data to drive decisions in past roles. This shows you can handle the financial administration aspect of the job.
✨Showcase Your Stakeholder Skills
This role requires excellent stakeholder engagement. Prepare examples of how you've successfully collaborated with different teams or influenced decision-making in your previous positions. Highlighting these experiences will show you're ready to build strong relationships across the organisation.
✨Be Process-Oriented
With a focus on operational governance and continuous improvement, be prepared to discuss specific processes you've implemented or improved in past roles. Share how these changes positively impacted efficiency or performance, demonstrating your structured approach to operations.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to manage multiple priorities. Think of situations where you had to juggle deadlines or resolve conflicts, and be ready to explain your thought process and outcomes clearly.
