Business Change Consultant

At CGI, our Business Change Management Consultants help organisations turn incremental change into sustainable benefits. Working as part of our successful Business Consulting & Advisory Practice, you will partner with a diverse range of clients to ensure new technologies, services, and operating models deliver lasting value. In a period of unprecedented change, you will play a key role in shaping how organisations adapt, embed change, and realise benefits. You will be trusted to take ownership, think creatively, and work collaboratively, supported by a culture that encourages continual learning, professional growth, and meaningful impact.

Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position and you will be required to travel to both clients' sites and CGI offices 2 to 3 days a week.

Your future duties and responsibilities:

• In this role, you will work closely with clients to plan, lead, and embed effective business change, ensuring new technologies, services, and processes are adopted and deliver measurable benefits at enterprise/portfolio level and/or at initiative level.
• You will assess change impacts, establish value governance models, define benefits frameworks, and guide organisations through complex and sometimes uncertain environments, providing clarity, leadership, and practical direction.
• Acting as a trusted advisor, you will engage confidently with stakeholders at all levels, shaping change strategies and roadmaps that align operational delivery with wider business objectives, and track measurable value at every step of the journey.
• You will also contribute to the ongoing growth of CGI’s Enterprise & People Change capability, supporting proposition development, mentoring colleagues, and helping to evolve tools and methods.

Key responsibilities include:

• Lead & Enable Change: Plan and deliver business change activities that drive adoption and realise tangible benefits.
• Assess & Advise: Use business analysis and maturity assessment tools to identify challenges and define clear recommendations.
• Design & Improve: Support process design, workflow optimisation, and target operating model development.
• Engage & Influence: Build trusted relationships and influence stakeholders across all levels of client organisations.
• Contribute & Grow: Support bid development, proposal writing, and the evolution of CGI’s Business Change offerings.
• Coach & Collaborate: Mentor junior consultants and contribute to knowledge sharing, workshops, and thought leadership.

Required qualifications to be successful in this role:

You will be a mid to senior-level consultant with a strong background in business change management and advisory delivery. You should be comfortable operating in complex environments, leading change initiatives, and working collaboratively to deliver outcomes that align technology, people, and process.

Essential qualifications and experience:

• Proven experience applying business change management principles and best-practice methodologies
• Strong track record of driving user adoption and realising measurable benefits
• Experience developing and using benefits realisation frameworks
• Excellent communication, stakeholder management, and relationship-building skills
• Ability to produce high-quality written materials, reports, and client-facing presentations
• Experience working on or alongside IT-enabled change or transformation programmes
• Qualification or significant experience in using change-related methodologies such as Prosci, PCI, APM

Skills:

• Change Management
• Client Management
• Leadership
• Process Management
• Strategic Thinking