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For Companies At a Glance
- Tasks: Configure and deliver innovative storage and backup solutions for impactful projects.
- Company: Join CGI, a top-rated employer known for its inclusive and collaborative culture.
- Benefits: Enjoy competitive salary, private healthcare, pension scheme, and career development opportunities.
- Why this job: Make a real difference in tech while growing your skills in a supportive environment.
- Qualifications: Experience in storage and backup delivery with strong problem-solving and communication skills.
- Other info: Hybrid role with excellent career growth potential and a focus on teamwork.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Business Analyst – AIOps | Category: Business Analysis (functional and technical)
Main location: United Kingdom, UK Wide – Various. Position ID: J0925-0751. Employment Type: Full Time.
At CGI, we help clients achieve excellence in complex, mission-critical environments, and our success depends on the strength of our people. As a Storage and Backup Consultant, you will play a central role in delivering robust, secure, and reliable infrastructure solutions that underpin business transformation. Working within our Technical Services, Projects & Consulting team, you\\\’ll take ownership of end-to-end delivery, from implementation through to knowledge transfer, ensuring solutions are delivered on time, within budget, and to the highest standards. This role offers the opportunity to bring creativity to problem-solving, develop innovative approaches, and thrive in a collaborative culture that supports your professional growth.
CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK \\\\\”Best Employer\\\\\” by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you\\\’ll be part of an open, friendly community of experts. We\\\’ll train and support you in taking your career wherever you want it to go.
Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position.
Responsibilities
Your future duties and responsibilities:
In this role, you will configure and deliver storage and backup solutions that are critical to project success and long-term service stability. You will implement changes, carry out installations, patching, and configuration tasks, ensuring delivery aligns with best practice, agreed designs, and client expectations. By maintaining strong documentation, you will enable seamless handover and support continuity across both onshore and offshore teams. You will also play a key role in sustaining CGI\\\’s high standards, ensuring that every solution meets our security, compliance, and quality commitments. Whether working independently or in collaboration with senior colleagues, you\\\’ll take ownership of outcomes, contribute to innovation, and build trusted relationships with clients and colleagues.
- Configure & Deliver: Install, patch, and configure storage and backup solutions across hardware and virtual environments.
- Maintain & Secure: Apply OS installs, patching, and firmware updates in line with best practices and CGI standards.
- Document & Transfer: Produce accurate documentation and manage knowledge transfer to support teams.
- Collaborate & Support: Work alongside colleagues and clients to meet project and small change delivery timescales.
- Adhere & Protect: Follow change control procedures and maintain compliance with ISO90001 and ISO27001 standards.
- Innovate & Improve: Identify opportunities to enhance processes and contribute to service excellence.
Qualifications
Required qualifications to be successful in this role:
To be successful, you should bring solid experience in storage and backup delivery, with a deep knowledge of Windows Server architecture and an understanding of Unix/Linux environments. Strong problem-solving, documentation, and communication skills are essential, as is the ability to follow detailed implementation plans while working independently or within a team.
Essential qualifications:
- In-depth knowledge of Windows Server (legacy to 2019 and current supported versions)
- Knowledge of Unix/Linux operating systems
- Familiarity with Brocade/Cisco FC switch fundamentals
- Ability to configure, patch, and deliver storage and backup solutions
- Strong documentation and knowledge transfer skills
- Proven ability to follow detailed implementation plans and change control procedures
- Excellent communication skills, verbal and written
- Full UK driving licence
Desirable experience:
- Exposure to hybrid infrastructure environments
- Experience supporting secure or regulated industries
- Familiarity with ITIL practices
Skills
- Grafana
- Python
What you can expect from us
Together, as owners, let\\\’s turn meaningful insights into action.
Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you\\\’ll reach your full potential because…
You are invited to be an owner from day 1 as we work together to bring our Dream to life. That\\\’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company\\\’s strategy and direction.
Your work creates value. You\\\’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You\\\’ll shape your career by joining a company built to grow and last. You\\\’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
Come join our team-one of the largest IT and business consulting services firms in the world.
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Business Analyst - AIOps employer: CGI
Contact Detail:
CGI Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Analyst - AIOps
✨Tip Number 1
Network like a pro! Reach out to people in your field on LinkedIn or at industry events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their projects and values, so you can show how you fit right in with their team.
✨Tip Number 3
Practice your problem-solving skills! As a Business Analyst, you'll need to think on your feet. Try mock interviews or case studies to sharpen your analytical abilities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our community.
We think you need these skills to ace Business Analyst - AIOps
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Business Analyst - AIOps role. Highlight your experience with storage and backup solutions, and don’t forget to mention your knowledge of Windows Server and Unix/Linux environments. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how your problem-solving skills can contribute to our team. Keep it concise but engaging – we love a good story!
Showcase Your Documentation Skills: Since strong documentation is key in this role, make sure to highlight any relevant experience you have. Whether it’s producing technical documents or managing knowledge transfer, let us know how you’ve excelled in this area.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at CGI
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows Server and Unix/Linux environments. Be ready to discuss specific experiences where you've configured or delivered storage and backup solutions, as this will show your technical prowess.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled complex issues in past roles. Think about times when you had to innovate or improve processes, as this aligns with the role's focus on creativity and problem-solving.
✨Master the Art of Documentation
Since strong documentation skills are essential, be prepared to talk about your approach to maintaining accurate records and facilitating knowledge transfer. Highlight any tools or methods you use to ensure clarity and continuity.
✨Communicate Effectively
Practice articulating your thoughts clearly, both verbally and in writing. Since communication is key in this role, consider how you can demonstrate your ability to collaborate with colleagues and clients during the interview.
