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- Tasks: Shape user-centred Dynamics 365 solutions and collaborate with delivery teams.
- Company: Join CGI, a leader in high-impact digital services.
- Benefits: Enjoy flexible time off, health benefits, and a supportive work environment.
- Why this job: Make a real impact while developing innovative solutions for clients.
- Qualifications: Strong expertise in Dynamics 365 and experience with Agile delivery.
- Other info: Hybrid role with opportunities for growth and skill development.
The predicted salary is between 28800 - 48000 £ per year.
At CGI, we deliver high-impact digital services that transform how organisations engage with their customers. As a Dynamics CRM/CE Functional Consultant, you'll play a key role in shaping user-centred solutions that meet real client needs, working closely with delivery teams to turn complex requirements into intuitive, high-quality services. You'll be trusted to take ownership, contribute ideas and influence outcomes, while being supported by experienced colleagues in a collaborative environment that values continuous improvement, innovation and shared success.
In this role, you will work closely with clients, product owners and solution architects to analyse requirements and shape Dynamics 365 CRM/CE solutions that deliver real value. You'll guide delivery teams through configuration and change, ensuring solutions are aligned to user needs, accessibility standards and Agile best practice. You will actively contribute throughout the delivery lifecycle, influencing quality from the earliest stages and supporting continuous improvement across tools, practices and documentation. Supported by a collaborative, multi-disciplinary team, you'll have the autonomy to make informed decisions while helping teams deliver reliable, accessible and user-focused services.
Key Responsibilities- Analyse client requirements and translate them into effective Dynamics 365 solutions
- Provide expert advice to support optimal use of CRM/CE platforms
- Guide delivery teams through configuration and deployment of CRM/CE changes
- Collaborate with engineers, DevSecOps and QA to embed quality throughout delivery
- Support continuous improvement of engineering practices, tools and documentation
- Ensure solutions meet accessibility standards such as WCAG 2.2 AA
- Actively participate in Agile ceremonies, including sprint planning and retrospectives
- Communicate clearly with both technical and non-technical stakeholders
- Strong functional expertise in Dynamics 365
- Deep knowledge of Dynamics 365 Business Central functionality and business process integration
- Strong experience with Dynamics 365 Customer Engagement (CE) and Field Service
- Experience working with Dataverse tables (virtual tables desirable)
- Hands-on experience with the Power Platform, including model-driven Power Apps
- Experience with Power Automate, Power Fx and Power Pages (Portals)
- Proficiency in Liquid, HTML, CSS and JavaScript
- Experience creating and modifying plugins, workflows and custom APIs using C#
- Experience using XRM ToolBox and solution layering
- Proven experience working effectively within Agile delivery squads
- Insurance coverage
- Medical benefits
- Pension plan
- Member Assistant Programme
- Check4Cancer
- Flexible time off
- Share Purchase Plan
- Member discounts
- Dental benefits
- Vision benefits
- Profit Participation Plan
- Health and Wellbeing Programme
Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because we benefit from our collective success and actively shape our company’s strategy and direction. Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities and benefit from expansive industry and technology expertise. You’ll shape your career by joining a company built to grow and last. Our leaders care about your health and well-being and provide opportunities to deepen your skills and broaden your horizons.
Location & Work ArrangementThis role is hybrid with 2/3 days a week working on CGI sites primarily in Nottingham, with occasional expensed travel to another client site in Swansea.
CRM/FC Dynamics Engineer in Nottingham employer: CGI Group Inc.
Contact Detail:
CGI Group Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM/FC Dynamics Engineer in Nottingham
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to Dynamics 365. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills! Create a portfolio or a project that highlights your expertise in Dynamics 365 and the Power Platform. This gives you something tangible to discuss during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed, and we love seeing candidates who are proactive about their job search.
We think you need these skills to ace CRM/FC Dynamics Engineer in Nottingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the CRM/FC Dynamics Engineer role. Highlight your experience with Dynamics 365 and any relevant projects you've worked on. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Be sure to mention specific experiences that relate to the job description.
Showcase Your Technical Skills: Don’t forget to highlight your technical expertise, especially with tools like Power Platform, C#, and Dataverse. We love seeing candidates who can demonstrate their hands-on experience and problem-solving abilities.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at CGI Group Inc.
✨Know Your Dynamics Inside Out
Make sure you brush up on your knowledge of Dynamics 365, especially the Customer Engagement and Business Central functionalities. Be ready to discuss how you've used these tools in past projects and how they can be applied to meet client needs.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've analysed client requirements and translated them into effective solutions. Highlight your experience with configuration and deployment, and be ready to explain your thought process during Agile ceremonies.
✨Communicate Like a Pro
Practice explaining complex technical concepts in simple terms. You'll need to communicate clearly with both technical and non-technical stakeholders, so think of ways to demonstrate your ability to bridge that gap during the interview.
✨Emphasise Collaboration and Continuous Improvement
Be prepared to discuss how you've worked within multi-disciplinary teams and contributed to continuous improvement. Share specific examples of how you've influenced quality and supported engineering practices in previous roles.
