CGI Group Inc. in Chippenham, England, is seeking a Senior Service Desk Analyst to own complex incidents, resolve issues end-to-end and mentor junior colleagues while driving service improvements.
You will work onsite full-time, require 5+ years in IT service desk, ITIL v4 knowledge, and hands-on experience with ITSM tools such as Jira Service Management, Remedy or Mattermost; UK Security Clearance eligibility is preferred.
#J-18808-Ljbffr
Senior Service Desk Analyst – DV Clearance, Onsite Chippenham in Devizes employer: CGI Group Inc.
At CGI, we pride ourselves on fostering a culture of ownership and collaboration, where every team member is valued as a partner from day one. Located in Leatherhead, our supportive environment encourages continuous learning and innovation, providing ample opportunities for professional growth while working on impactful projects in the Space, Defence and Intelligence sector. With competitive benefits, including private healthcare and a share scheme, CGI is committed to your well-being and career development, making it an exceptional place to thrive.
