CGI in the UK is seeking a Senior Service Delivery Manager specializing in Major Incident and Problem Management to shape service performance, lead teams, and build trusted relationships with senior clients and partners. Based at or near the Waterton, Bridgend office, the role blends service leadership with governance and commercial responsibility in a hybrid setting.
You will drive continual service improvement and XLAs, influence strategy, and collaborate with CGI Partners to deliver
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Incident & Problem Delivery Lead with XLAs in Bridgend employer: CGI Group Inc.
At CGI, we pride ourselves on fostering a culture of ownership and collaboration, where every team member is valued as a partner from day one. Located in Leatherhead, our supportive environment encourages continuous learning and innovation, providing ample opportunities for professional growth while working on impactful projects in the Space, Defence and Intelligence sector. With competitive benefits, including private healthcare and a share scheme, CGI is committed to your well-being and career development, making it an exceptional place to thrive.
