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- Tasks: Lead a team to deliver innovative ServiceNow solutions and drive business growth.
- Company: Join CGI, a top-rated employer known for teamwork and inclusivity.
- Benefits: Enjoy competitive pay, private healthcare, and a supportive work environment.
- Why this job: Make an impact by shaping digital transformation for leading organisations.
- Qualifications: Proven leadership in ServiceNow programmes and strong IT services background required.
- Other info: Hybrid role with opportunities for travel and career advancement.
The predicted salary is between 43200 - 72000 £ per year.
At CGI, we deliver powerful digital platforms that enable organisations to operate smarter, faster, and with greater confidence. As a ServiceNow Director for our Advisory practice, you will design and deliver robust, scalable ServiceNow solutions, lead a growing team of consultants, and work with clients to maximize the value of ServiceNow while ensuring scale, security, and performance. The role is hybrid and requires UK Security Clearance or eligibility. The position can be based from multiple UK offices and involves travel to other UK locations and client sites.
Responsibilities
- Lead and grow a team that consults, implements, and configures ServiceNow workflows for customers.
- Oversee delivery and manage staff within the practice; develop and market new propositions; drive business development from opportunity identification to client approval and closing new sales.
- Manage business operations including compliance, utilization, staffing, and P&L; contribute to revenue growth of the Business Consulting and Advisory business.
- Collaborate with other teams (Digital Transformation, IP, Global Technology Operations service delivery) and carry accountability for delivering acceptable financial performance to the business.
- Engage with clients at CXO level, influence portfolio development, and lead conversations on ServiceNow solutions and related IT/Business topics.
Qualifications
- Proven experience in leading complex ServiceNow programmes and teams to deliver high-value outcomes for clients.
- Strong IT Services background across multi-discipline environments, including consulting; senior-level experience in IT Services, gained through large-scale Systems Integrator or Consulting firms.
- Experience growing a business and delivering high-quality solutions and proposals to support business development, including service design and delivery of ServiceNow solutions.
- Ability to develop and present to CxO-level executives; capability in portfolio development, consulting, and sales support across IT services.
- Experience in IT financial management, business case development, and P&L management; knowledge of commercial models, pricing, contracts, IP protection, and ITIL4/ITSM/Agile Service Management concepts.
- Strong leadership, thought leadership, and industry knowledge; experience with ES(M)I, SIAM/SMI is a plus.
Benefits and About CGI
Life at CGI emphasises ownership, teamwork, respect and belonging. We offer competitive compensation, pension, private healthcare, share plans, and various wellbeing and benefits programs. CGI has been recognised in the Sunday Times Best Places to Work List 2025 and named a UK Best Employer by the Financial Times. We support inclusivity and a diverse community of tech talent and are proud to hold a Gold Award for support of the Armed Forces Corporate Covenant.
Director Business Consulting - ServiceNow in Bridgend employer: CGI Group Inc.
Contact Detail:
CGI Group Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director Business Consulting - ServiceNow in Bridgend
✨Network Like a Pro
Get out there and connect with people in the industry! Attend events, join online forums, and don’t be shy about reaching out to folks on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help land that dream job.
✨Show Off Your Skills
When you get the chance to chat with potential employers, make sure to highlight your experience with ServiceNow and any successful projects you've led. We want to see how you can bring value to their team, so don’t hold back on showcasing your achievements!
✨Prepare for the Interview
Do your homework before the interview! Research CGI, understand their values, and think about how your skills align with their needs. We recommend preparing some thoughtful questions to ask them too – it shows you're genuinely interested and engaged.
✨Apply Through Our Website
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s make it happen!
We think you need these skills to ace Director Business Consulting - ServiceNow in Bridgend
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Director Business Consulting role. Highlight your experience with ServiceNow and any leadership roles you've held. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Be sure to mention specific achievements that demonstrate your expertise in IT services and consulting.
Showcase Your Leadership Skills: As a director, we need to see your leadership chops! In your application, share examples of how you've led teams or projects successfully. This will help us understand your approach to managing and growing a team.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you'll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at CGI Group Inc.
✨Know Your ServiceNow Inside Out
Make sure you have a solid understanding of ServiceNow and its capabilities. Brush up on the latest features and how they can benefit clients. Be ready to discuss specific examples of how you've implemented ServiceNow solutions in the past.
✨Showcase Your Leadership Skills
As a Director, you'll need to demonstrate your ability to lead and grow teams. Prepare examples of how you've successfully managed teams, driven business development, and delivered high-quality solutions. Highlight your experience in engaging with CxO-level executives.
✨Understand the Business Landscape
Familiarise yourself with CGI's business model and how it operates within the IT Services sector. Be prepared to discuss how you can contribute to revenue growth and improve financial performance. Show that you understand the importance of compliance and P&L management.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and decision-making abilities. Think about potential challenges you might face in this role and how you would address them. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
