Account Support Manager in London
Account Support Manager

Account Support Manager in London

London Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage client accounts, drive sales, and create impactful communications campaigns.
  • Company: CGC, a global brand building agency in the beauty industry.
  • Benefits: Hybrid working, health insurance, pension scheme, 25 days holiday, and early summer Fridays.
  • Why this job: Join a dynamic team and make a real impact in the beauty sector.
  • Qualifications: Strong organisational skills and experience in media and influencer relations.
  • Other info: Diverse and inclusive culture with opportunities for growth and development.

The predicted salary is between 30000 - 42000 £ per year.

CGC is a global brand building communications agency, spanning brand communications, influencer marketing and talent representation. CGC represents the leading power brands within the beauty industry, with a partnership in the Middle East with BFore communications.

CGC London is looking for a dynamic Account Manager, working closely with our senior team. The role will need to cultivate key organisational skills, media and influencer relationships, and ultimately work to drive sales and maximise business performance for clients and the CGC team.

Responsibilities include:

  • Day-to-day lead across an allocated client portfolio, delivering strong client relationships, strategic counsel, and integrated communications campaigns across digital, social, and print.
  • Ownership of PR calendars, launch activity, and always-on strategies, securing high-quality print, digital, and social coverage through strong media and influencer relationships.
  • Management of organic influencer programmes across nano to KOL, MUA, and celebrity tiers, in collaboration with the Senior Influencer Manager.
  • Leadership of client meetings, creative brainstorming, and delivery of clear status updates, insights, and recommendations.
  • Ideation and execution of creative mailings, collaborations, partnerships, and UK press launch events, including logistics and budget management.
  • Development and maintenance of inclusive, diverse press, influencer, MUA, KOL, and celebrity databases, identifying new talent and opportunities.
  • KPI ownership including media analysis, coverage reporting, YoY performance tracking, and insight-led recommendations using MMI and Tribe.
  • Support of the Director in mentoring junior team members, building retailer and VIP relationships, and upholding agency reputation.

We offer a hybrid working model with 4 days a week in our King’s Road Office. Equipment such as a laptop, phone, and any other necessary tools will be provided. We also offer a comprehensive health insurance policy, a supportive employee pension scheme, 25 days holiday allowance plus an extra day for your birthday, and early finishes on Fridays during the summer.

At CGC, we foster a culture of diversity and inclusion, committed to providing equal employment opportunities regardless of gender, disability, sexual orientation, generation, ethnicity, religion, family or parental status, neurodiversity, or belief.

Account Support Manager in London employer: CGC

CGC is an exceptional employer that champions creativity and collaboration within the vibrant beauty industry. With a hybrid working model based in our King’s Road Office, employees benefit from a supportive work culture, comprehensive health insurance, a generous holiday allowance, and opportunities for professional growth through training and mentorship. Our commitment to diversity and inclusion ensures that every team member feels valued and empowered to contribute their unique perspectives.
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Contact Detail:

CGC Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Account Support Manager in London

✨Tip Number 1

Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings!

✨Tip Number 2

Show off your personality! When you get that interview, let your passion for the role shine through. Be yourself, share your ideas, and demonstrate how you can bring value to the team at CGC.

✨Tip Number 3

Prepare for those tricky questions! Research common interview questions for Account Managers and practice your responses. Think about how your skills align with CGC’s focus on media and influencer relationships.

✨Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit for CGC!

We think you need these skills to ace Account Support Manager in London

Client Relationship Management
Strategic Counsel
Integrated Communications Campaigns
Media Relations
Influencer Marketing
Project Management
Creative Ideation
Budget Management
KPI Analysis
Performance Tracking
Team Leadership
Mentoring
Diversity and Inclusion Awareness
Proactive Attitude
Collaboration Skills

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Account Support Manager role. Highlight your relevant experience in managing client relationships and driving sales, as this will show us you understand what we're looking for.

Showcase Your Creativity: Since we value creative thinking, don’t hesitate to include examples of past campaigns or projects where you’ve demonstrated innovative ideas. This will help us see how you can contribute to our dynamic team.

Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key skills and experiences shine through without unnecessary fluff.

Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role without any hiccups!

How to prepare for a job interview at CGC

✨Know Your Clients

Before the interview, research CGC's client portfolio and understand their key brands in the beauty industry. This will help you demonstrate your knowledge of their work and how you can contribute to driving sales and maximising business performance.

✨Showcase Your Relationship Skills

Be prepared to discuss your experience in building media and influencer relationships. Share specific examples of how you've successfully managed these connections in the past, as this role heavily relies on strong interpersonal skills.

✨Demonstrate Your Creativity

Think of innovative ideas for campaigns or events that could benefit CGC's clients. Presenting fresh concepts during the interview will show your proactive attitude and ability to ideate effectively, which is crucial for the Account Support Manager role.

✨Prepare for KPI Discussions

Familiarise yourself with key performance indicators relevant to the role, such as media analysis and coverage reporting. Be ready to discuss how you’ve tracked performance in previous roles and how you can apply those insights at CGC.

Account Support Manager in London
CGC
Location: London

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