Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team to provide exceptional care for adults with diverse needs.
- Company: Join CFT Care Ltd, part of Optimo Care Group, dedicated to person-centred support.
- Benefits: Enjoy flexible working, comprehensive training, and career progression opportunities.
- Why this job: Make a real difference in people's lives while fostering a supportive team culture.
- Qualifications: Experience in social care management and knowledge of CQC standards required.
- Other info: Full-time role based in Clacton, with a £250 refer-a-friend bonus.
The predicted salary is between 36000 - 60000 £ per year.
At CFT Care Ltd we are proud to be part of the Optimo Care Group. With over 1,500 dedicated employees across multiple regions, we work in partnership with local authorities, healthcare providers, and care professionals to deliver outcome-focused, person-centred care. Whether it's homecare, supported living, or complex needs support, we provide tailored solutions that truly make a difference.
Our PRIDE Values: We live by our values of PRIDE: Person-Centred – Putting the individual at the heart of our service; Responsive – Delivering well-planned, effective support; Innovative – Continuously improving and evolving our services; Delight – Going the extra mile to exceed expectations; Engagement – Creating opportunities for everyone to be part of the journey.
About the Role
We are passionate about delivering high-quality, person-centred care to adults with physical and mental health needs, learning disabilities, autism, complex care requirements, and behaviours that may challenge. Our supported living services are designed to promote independence, dignity, and fulfilment in every aspect of life. We are seeking a proactive, compassionate, and experienced Service Manager to lead our dedicated team of support professionals. This is a key leadership role, responsible for ensuring that our services run smoothly, efficiently, and in line with regulatory and organisational standards.
Key Responsibilities:
- Provide effective leadership and oversight to care teams, including recruitment, supervision, and performance management.
- Develop and maintain individualised support plans that reflect the preferences, needs, and goals of each person we support.
- Ensure full compliance with CQC standards, internal policies, and all relevant legislation.
- Continuously monitor, assess, and improve the quality of care delivered, using audits, feedback, and evidence-based practices.
- Respond promptly and sensitively to concerns or complaints raised by individuals or families, ensuring positive outcomes.
- Coordinate care with multidisciplinary teams, including health and social care professionals, commissioners, and families.
- Foster an inclusive, empowering, and supportive working environment that promotes staff engagement and wellbeing.
- Provide regular reports on service performance, identifying areas for development and implementing improvements.
- Keep up-to-date with sector developments, including changes to legislation, best practice guidance, and safeguarding protocols.
Benefits of Working with CFT Care Ltd:
- Flexible Working: Full-time, permanent contracts with flexibility to accommodate work-life balance.
- Comprehensive Training: Optimo learning academy - Ongoing training and development to help you grow within the role and the company.
- Career Progression: Opportunities for career advancement within our growing organisation.
- Supportive Team Environment: A friendly and supportive team committed to delivering the highest standard of care.
- Employee Assistance Program: Everyone receives the health assured EAP, ensuring professional support is always available for whatever life throws at you, because your wellbeing matters.
- Reward Gateway: Access to a wide range of non-salary benefits and genuine shopping discounts.
- £250 Refer-a-Friend Scheme: Receive a £250 bonus when you refer someone who successfully joins the team.
Role Details:
- Role Type: Full Time Permanent
- Hours: 40 hours
- Location: Clacton
What You'll Bring:
- Substantial experience in a management role within the social care or supported living sector.
- Strong working knowledge of complex care, autism, learning disabilities, and behaviours that challenge.
- In-depth understanding of CQC standards, safeguarding, and other relevant legal frameworks.
- A Level 5 Diploma in Leadership for Health and Social Care (or equivalent) is desirable, or a willingness to work towards it.
- Demonstrated ability to lead, support, and develop staff teams in a fast-paced and emotionally demanding environment.
- Excellent interpersonal and communication skills, with a professional and person-centred approach.
- Proficient in the use of care planning and compliance software.
- Full UK driving licence and flexibility to travel between services as required.
Supported Living Service Manager in Clacton-On-Sea employer: CFT Care
Contact Detail:
CFT Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supported Living Service Manager in Clacton-On-Sea
✨Tip Number 1
Familiarise yourself with the PRIDE values of CFT Care Ltd. Understanding how they prioritise person-centred care and responsiveness will help you align your approach during interviews and discussions.
✨Tip Number 2
Network with professionals in the social care sector, especially those who have experience in supported living services. Engaging with them can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Stay updated on the latest developments in CQC standards and safeguarding protocols. Demonstrating your knowledge of these areas during conversations can set you apart as a well-informed candidate.
✨Tip Number 4
Prepare examples from your past experiences that showcase your leadership skills and ability to manage complex care situations. Being ready to discuss these will highlight your suitability for the Service Manager role.
We think you need these skills to ace Supported Living Service Manager in Clacton-On-Sea
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Supported Living Service Manager position. Tailor your application to highlight your relevant experience in management within the social care sector.
Highlight Relevant Experience: In your CV and cover letter, emphasise your substantial experience in management roles, particularly in social care or supported living. Mention specific examples of how you've led teams, developed support plans, and ensured compliance with CQC standards.
Showcase Your Values: CFT Care Ltd values PRIDE: Person-Centred, Responsive, Innovative, Delight, and Engagement. Make sure to reflect these values in your application by providing examples of how you've demonstrated them in your previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which is crucial for a leadership role.
How to prepare for a job interview at CFT Care
✨Understand the PRIDE Values
Familiarise yourself with CFT Care Ltd's PRIDE values: Person-Centred, Responsive, Innovative, Delight, and Engagement. Be prepared to discuss how you embody these values in your previous roles and how they can guide your leadership style.
✨Showcase Your Leadership Experience
Highlight your substantial management experience in social care or supported living. Prepare specific examples of how you've successfully led teams, managed performance, and developed staff in challenging environments.
✨Demonstrate Knowledge of Compliance
Be ready to discuss your understanding of CQC standards and relevant legislation. Provide examples of how you've ensured compliance in past roles and how you would maintain high standards in this position.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle sensitive situations. Think of examples where you've effectively responded to concerns or complaints, ensuring positive outcomes for individuals and families.
