At a Glance
- Tasks: Coordinate sales processes and support client relationships in a dynamic energy sector.
- Company: Brook Green Supply, an independent B2B energy supplier with a focus on sustainability.
- Benefits: 25 days annual leave, flexible working, private healthcare, and a supportive team environment.
- Why this job: Gain hands-on experience in the energy market while building valuable client relationships.
- Qualifications: Customer-facing experience, strong communication skills, and a detail-oriented mindset.
- Other info: Opportunities for growth and a culture that values initiative and teamwork.
The predicted salary is between 28800 - 43200 ÂŁ per year.
Location: Hammersmith, London (Hybrid working, 3 days a week in the office)
Hours: Full-time, 35 hours per week
About Us
At Brook Green Supply, we are an independent B2B energy supplier supporting the UK’s most complex industrial and commercial energy consumers. We specialise in tailored supply contracts, risk management solutions, and data‑led insights that help our clients navigate a rapidly changing energy landscape and transition towards a more sustainable future. As our business continues to grow, we are looking for an ambitious and detail‑driven individual to join our expanding Sales Support team.
Why this role matters
The Account Manager Coordinator plays a critical role in supporting our TPI and Direct Sales channels. Acting as a key point of coordination between internal teams, TPIs, and customers, you will help ensure tenders, onboarding, and client queries are handled accurately and efficiently. You’ll also act as a trusted point of contact in the absence of Account Managers, helping maintain service continuity and strong client relationships. This is a varied, fast‑paced role offering excellent exposure to the commercial side of the energy market, hands‑on learning and clear opportunities for progression within the business.
What You’ll Do
- Manage the tendering process for the TPI Sales & Direct Sales channels, this includes vetting customers in line with target market and credit guidelines.
- Accurately log tenders in line with KPIs on our CRM systems and communicate key requests to the relevant teams.
- Identify any query anomalies in tender data with clients and assist Account Managers by obtaining better quality data.
- Maintain high standards of accuracy when setting up tenders, pricing, and contract documentation, ensuring all details are correct before submission.
- Onboard all new clients accurately to ensure a smooth transition to post sales teams.
- Liaise with the Commercial and Operations departments on tender and contract queries.
- Create and issue contract offers in the absence of the Account Manager and where necessary support the Account Manager in obtaining price feedback.
- Maintain a high level of responsiveness on the sales line by answering all incoming calls promptly, meeting service‑level expectations while managing queries and escalating issues where required.
What we’re looking for
- Experience in a corporate customer facing role.
- Proven experience in building and maintaining strong client relationships.
- Experience working collaboratively in cross‑functional teams.
- Exceptional written and verbal communication skills.
- Detail‑oriented with strong organizational and time‑management skills.
- Ability to identify opportunities for improvement and implement effective solutions.
- Proficient in using relevant software tools, including Microsoft Office suite and industry‑specific platforms.
- Proactive and self‑motivated to work alone and as a part of a wider team.
Why you’ll love working here
This role offers real opportunities for growth, collaboration, and impact. You will work closely with experienced industry professionals in a supportive environment that values initiative, development, and teamwork. You will also have the flexibility to balance office collaboration with independent working time.
We Also Offer a Comprehensive Benefits Package, Including
- 25 days annual leave plus Bank Holidays
- Flexible working arrangements
- Private health care
- Company pension scheme
- Life and medical insurance, eyecare scheme
- Employee Assistance Programme
- Cycle to Work scheme
- Family‑friendly policies
- Recruit and Reward scheme
- Access to Perkbox benefits platform
A note from us
Even if you don’t tick every single box, we would still love to hear from you. If you bring enthusiasm, curiosity, and a willingness to learn, we will support your growth and help you succeed.
Questions
If you have any questions about the role or the recruitment process, our team will be happy to help. If you require any specific accommodations during the interview process, please let us know and we will do our best to support you.
Account Manager Coordinator employer: CFP Energy
Contact Detail:
CFP Energy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show that you're genuinely interested in being part of the team.
✨Tip Number 3
Practice your communication skills! As an Account Manager Coordinator, you'll need to be clear and concise. Try mock interviews with friends or use online resources to refine your pitch and ensure you come across as confident and professional.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our team at Brook Green Supply. Let's get you on board!
We think you need these skills to ace Account Manager Coordinator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Account Manager Coordinator role. Highlight your experience in customer-facing roles and any relevant skills that match what we're looking for. This shows us you're genuinely interested and have put in the effort!
Show Off Your Communication Skills: Since this role requires exceptional written communication, ensure your application is clear and concise. Use professional language but let your personality shine through. We want to see how you can effectively communicate with clients and colleagues alike!
Highlight Your Attention to Detail: As a detail-driven position, it's crucial to demonstrate your organisational skills. Mention specific examples where you've successfully managed data or handled complex tasks accurately. This will help us see how you can maintain high standards in your work.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us and what we do!
How to prepare for a job interview at CFP Energy
✨Know Your Stuff
Before the interview, make sure you understand Brook Green Supply's business model and the energy market. Familiarise yourself with their services, especially around tendering processes and client management. This will show your genuine interest and help you answer questions more confidently.
✨Showcase Your Communication Skills
As an Account Manager Coordinator, communication is key. Prepare examples of how you've effectively communicated with clients or teams in the past. Practice articulating your thoughts clearly and concisely, as this will be crucial during the interview.
✨Demonstrate Attention to Detail
Given the role's focus on accuracy, be ready to discuss how you ensure precision in your work. Bring up specific instances where your attention to detail made a difference, whether in managing data or handling client queries.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company culture. This not only shows your enthusiasm but also helps you gauge if the company aligns with your values. Consider asking about opportunities for growth or how the team collaborates on projects.