At a Glance
- Tasks: Provide top-notch support for hardware, software, and user accounts in a dynamic tech environment.
- Company: Brook Green Supply, a fast-growing energy business in London.
- Benefits: Gain hands-on experience with Microsoft 365 and Azure while building your IT career.
- Other info: Join a lean, high-impact team with great opportunities for growth.
- Why this job: Be the go-to tech guru and make a real difference in a thriving company.
- Qualifications: Passion for technology and eagerness to learn in a supportive team.
The predicted salary is between 30000 - 42000 £ per year.
About the Role
Brook Green Supply is a growing energy business based in London, building out its own fully independent Microsoft 365 and Azure infrastructure. The IT function is a lean, high‑impact team responsible for the full technology environment — from end‑user support through to cloud identity, device management, and security.
As IT Support Analyst (Level 1), you will be the first point of contact for all internal technology requests, providing responsive and professional support across hardware, software, connectivity, and user account management. You will work closely with the Head of IT Infrastructure, gaining hands‑on exposure to Azure AD/Entra ID, Microsoft Intune, Teams, SharePoint, and the broader M365 platform. This is an excellent opportunity for a motivated individual looking to build a career in enterprise IT within a fast‑paced commercial energy environment.
Key Responsibilities
- User Support
IT Support Analyst employer: CFP Energy (UK) Ltd
Brook Green Supply is an exceptional employer that fosters a dynamic and collaborative work culture, where IT Support Analysts can thrive in a fast-paced energy sector. With a strong focus on employee growth, you will have the opportunity to gain hands-on experience with cutting-edge technologies like Azure and Microsoft 365, while being part of a supportive team that values innovation and professional development. Located in London, the company offers a vibrant environment that encourages creativity and teamwork, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land IT Support Analyst
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend meetups, or join online forums. The more connections we make, the better our chances of landing that IT Support Analyst role.
✨Tip Number 2
Show off your skills! When you get the chance, demonstrate your knowledge of Microsoft 365 and Azure during interviews. We want to see how you can apply your expertise to real-world problems.
✨Tip Number 3
Prepare for those tricky questions! Brush up on common IT support scenarios and think about how you'd handle them. We need to show that we can think on our feet and provide top-notch user support.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in being part of our growing team.
We think you need these skills to ace IT Support Analyst
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience and skills that match the IT Support Analyst role. We want to see how your background aligns with our needs, so don’t be shy about showcasing your tech know-how!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about joining Brook Green Supply and how you can contribute to our team. Keep it professional but let your personality come through.
Showcase Your Technical Skills:Since this role involves hands-on support with Microsoft 365 and Azure, make sure to mention any relevant certifications or experiences. We love seeing candidates who are proactive about their learning and development in tech!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people!
How to prepare for a job interview at CFP Energy (UK) Ltd
✨Know Your Tech
Make sure you brush up on your knowledge of Microsoft 365, Azure, and the tools mentioned in the job description. Familiarise yourself with Azure AD/Entra ID, Microsoft Intune, and Teams. Being able to discuss these technologies confidently will show that you're ready to hit the ground running.
✨Showcase Your Problem-Solving Skills
Prepare to share examples of how you've tackled tech issues in the past. Think about specific scenarios where you provided user support or resolved connectivity problems. This will demonstrate your ability to handle the responsibilities of an IT Support Analyst effectively.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare some thoughtful questions about the team dynamics, the technology stack, and the company's future plans. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
✨Be Professional and Personable
As the first point of contact for internal tech requests, your communication skills are key. Practice being friendly yet professional in your responses. A positive attitude can go a long way in making a great impression during the interview.
