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- Tasks: Welcome visitors and manage switchboard calls with a friendly attitude.
- Company: Join a supportive team at a dynamic site in Radstock.
- Benefits: Enjoy 25 days leave, gym access, yoga classes, and a pension scheme.
- Why this job: Be the first point of contact and make a positive impact every day.
- Qualifications: Customer-focused, team player with great communication skills.
- Other info: Full training provided; perfect for those looking to grow in a vibrant environment.
The predicted salary is between 11 - 16 £ per hour.
To provide a warm professional welcome to all visitors to site at Radstock and all callers to the reception switchboard.
Objectives of this Role
- Answering switchboard calls in a timely manner, receiving all visitors and contractors to site, signing in all collection and delivery drivers.
Key Responsibilities
- Answer all calls in a timely manner, apologising for any delay.
- Transfer all calls to the relevant person/department - do not announce calls.
- Greet all visitors to site, sign them in and inform them of security and mobile phone policies.
- All drivers to sign in (collection and delivery) operate security gates for entrance onto site.
- Sort daily post into departments.
- Sort returned mail into customer accounts for Contract Managers and Docmail.
Requirements
- A robust customer focused individual, able to improve service levels.
- A strong team player with excellent communication skills.
- A positive attitude.
- Sets and maintains high standards.
- Previous experience is desirable, but full training will be given.
Benefits
- 25 days annual leave and 8 bank holidays (pro-rata'd)
- Employee Assistance Programme
- Pension Scheme (salary sacrifice)
- Enhanced maternity and paternity benefits
- On Site Parking
- Weekly yoga class
- On site gym
- Loyalty scheme
- Cycle to work scheme
Receptionist 9 hours in Radstock employer: CFH Docmail
Contact Detail:
CFH Docmail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist 9 hours in Radstock
✨Tip Number 1
First things first, make sure you know the company inside out. Research Radstock and understand their values and culture. This will help you connect with them during your interview and show that you're genuinely interested.
✨Tip Number 2
Practice your greeting! As a receptionist, you'll be the face of the company. Work on a warm and professional welcome that you can deliver confidently. Maybe even role-play with a friend to get comfortable.
✨Tip Number 3
Be ready to showcase your communication skills. Think of examples from your past experiences where you’ve handled calls or visitors effectively. This will demonstrate your ability to manage the switchboard and greet guests like a pro.
✨Tip Number 4
Finally, don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Receptionist 9 hours in Radstock
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to add a touch of warmth and professionalism that reflects how you'd greet visitors at our reception.
Tailor Your Application: Make sure to tailor your application to the role of Receptionist. Highlight any customer service experience you have and how it aligns with our goal of providing a warm welcome to all visitors and callers. We love seeing how you can fit into our team!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Remember, just like answering calls, clarity is key in communication!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at CFH Docmail
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a receptionist. Familiarise yourself with tasks like answering calls, greeting visitors, and managing deliveries. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Practice Your Communication Skills
As a receptionist, excellent communication is crucial. Practice answering common interview questions clearly and confidently. You might even want to role-play with a friend, focusing on how you would greet visitors or handle phone calls. This will help you feel more at ease during the actual interview.
✨Showcase Your Customer Service Skills
Since the role requires a robust customer-focused approach, think of examples from your past experiences where you've provided exceptional service. Be ready to share these stories during the interview to highlight your ability to improve service levels and maintain high standards.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, or specific challenges the reception team faces. This shows your enthusiasm for the role and helps you assess if it's the right fit for you.