Business Analyst

Business Analyst

Full-Time 35000 - 45000 £ / year (est.) No working from home possible
CFH Docmail Ltd.

At a Glance

  • Tasks: Capture and analyse business requirements to drive impactful solutions.
  • Company: Dynamic company in Radstock with a focus on innovation and collaboration.
  • Benefits: 25 days annual leave, hybrid working, and professional development opportunities.
  • Other info: Exciting career growth in a supportive environment.
  • Why this job: Be the bridge between business needs and tech solutions, making a real difference.
  • Qualifications: Strong analytical skills and experience in stakeholder management.

The predicted salary is between 35000 - 45000 £ per year.

Job Purpose: The Business Analyst is responsible for the accurate capture, analysis, and documentation of business and system requirements across a range of general business, print/manufacturing, and IT solutions. The role collaborates closely with business and technical stakeholders to translate organisational needs into clear, actionable requirements—ensuring that proposed solutions align with strategic objectives and deliver measurable, sustainable value. We offer hybrid working (typically 2–3 days in the Radstock office) but during your initial training period you will be required to work in the office on a full‑time basis.

Objectives of this Role

  • Elicit, analyse, define, and document business, functional, and non‑functional requirements for new and existing systems.
  • Translate business needs into clear, structured documentation relevant to current or proposed solutions.
  • Maintain full traceability of requirements throughout the entire project lifecycle.
  • Author Agile user stories, epics, and acceptance criteria to support iterative delivery.
  • Produce formal Business Requirements Documents and Functional Specifications for Waterfall or hybrid projects.
  • Analyse existing business processes and assess the impact of proposed changes on systems, customers, and operations.
  • Identify opportunities for process and system improvement through analysis of current systems, emerging business needs, and market developments.
  • Act as the primary liaison between business stakeholders, project managers, and technical teams to ensure shared understanding of scope, priorities, and constraints.
  • Support solution design by validating requirements against proposed technical approaches.
  • Assist in defining scope, assumptions, constraints, and dependencies for project initiatives.
  • Support testing and acceptance activities to ensure delivered solutions meet agreed requirements.
  • Ensure all Business Analysis activities align with internal governance, quality standards, and project methodologies.

Responsibilities

  • Contribute to the generation and maintenance of software product backlogs for existing products and systems.
  • Provide analytical support for new business initiatives, feasibility assessments, and change requests.
  • Author business requirements documents, functional specifications, and approach documents for Waterfall and hybrid projects.
  • Support project planning activities by helping to define scope, assumptions, dependencies, and risks.
  • Manage communications with internal and external stakeholders throughout the project lifecycle.
  • Prepare and deliver presentations, workshops, and walkthroughs for stakeholders at key project stages.
  • Collaborate with business users, technical teams, and third parties to facilitate effective requirements‑gathering sessions.
  • Collaborate on and drive the creation of prototypes as part of the requirements capture process.
  • Author training guides and supporting materials for new or updated systems when required.
  • Be proactive in the appropriate use of AI tools to support delivery efficiency.
  • Proactively suggest improvements to processes and ways of working for the benefit of the business.

Requirements

  • Hybrid requirements elicitation and documentation (Agile & Waterfall)
  • Stakeholder management across technical and non‑technical audiences
  • Business process analysis and improvement
  • Change impact assessment
  • Traceability management
  • Analytical thinking
  • Problem solving
  • Communication and facilitation

Skills and Experience Required

  • Excellent analytical, technical, and quantitative problem‑solving skills.
  • Proficient in modelling and evaluating current‑state and future‑state ('as‑is' / 'to‑be') business processes.
  • Proficient in Microsoft Office and process mapping tools such as Visio.
  • Strong understanding of the software delivery lifecycle and project management methodologies.
  • Outstanding attention to detail with the ability to manage multiple concurrent assignments.
  • Excellent verbal and written communication skills, with the ability to engage effectively at all levels of the organisation.
  • Proven ability to work independently, manage competing priorities, and meet deadlines.

25 days annual leave plus Bank Holidays (pro rata for part‑time).

Business Analyst employer: CFH Docmail Ltd.

At our Radstock location, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to thrive. As a Business Analyst, you will benefit from hybrid working arrangements, extensive training opportunities, and a commitment to professional development, all while contributing to meaningful projects that drive organisational success. Join us to be part of a team that values your insights and encourages continuous improvement in a supportive environment.

CFH Docmail Ltd.

Contact Details:

CFH Docmail Ltd. Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Business Analyst

Tip Number 1

Network like a pro! Reach out to people in your industry on LinkedIn or at local meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 2

Prepare for interviews by practising common questions and scenarios related to business analysis. We recommend doing mock interviews with friends or using online platforms to get comfortable with your responses.

Tip Number 3

Showcase your skills through a portfolio! If you've worked on relevant projects, compile them into a neat presentation. This gives potential employers a tangible sense of what you can bring to the table.

Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!

We think you need these skills to ace Business Analyst

Business Requirements Documentation
Functional Specifications
Agile Methodologies
Waterfall Methodologies
Stakeholder Management
Business Process Analysis
Change Impact Assessment

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your CV and cover letter for the Business Analyst role. Highlight your experience with requirements elicitation and documentation, as well as any relevant projects you've worked on. We want to see how your skills align with what we're looking for!

Showcase Your Analytical Skills:Since this role is all about analysis, don’t forget to include examples of how you've used analytical thinking in past roles. Whether it’s improving processes or managing stakeholder communications, we love to see how you’ve made an impact!

Be Clear and Concise:When writing your application, clarity is key! Use straightforward language and structure your documents well. We appreciate a well-organised application that makes it easy for us to see your qualifications at a glance.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company culture there!

How to prepare for a job interview at CFH Docmail Ltd.

Know Your Business Analysis Basics

Before the interview, brush up on your understanding of business analysis concepts, especially Agile and Waterfall methodologies. Be ready to discuss how you've applied these in past roles, as this will show your familiarity with the processes they'll expect you to manage.

Prepare for Stakeholder Scenarios

Think of examples where you've successfully managed stakeholder relationships. Prepare to discuss how you’ve gathered requirements from both technical and non-technical audiences, as this role requires strong communication skills across various levels.

Showcase Your Analytical Skills

Be prepared to demonstrate your analytical thinking and problem-solving abilities. You might be asked to analyse a hypothetical business scenario or process, so practice articulating your thought process clearly and logically.

Ask Insightful Questions

At the end of the interview, have a few thoughtful questions ready about the company's current projects or challenges they face. This shows your genuine interest in the role and helps you assess if the company aligns with your career goals.