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For Companies At a Glance
- Tasks: Deliver exceptional customer service and manage daily hotel operations.
- Company: Stunning hotel in Woking with a vibrant team atmosphere.
- Benefits: Competitive pay, career growth, and a supportive work environment.
- Other info: Opportunity to develop a positive work culture and enhance guest satisfaction.
- Why this job: Join a dynamic team and make guests' experiences unforgettable.
- Qualifications: Experience in Food and Beverage management and strong multitasking skills.
The predicted salary is between 25000 - 30000 £ per year.
An exciting opportunity for Duty Manager at a stunning property in Woking. You’ll be delivering attentive customer-focused service and enjoy working as part of a successful team. The ideal manager will have a strong background in Food and Beverage, preferably with Supervisor/Management experience as food and drink service is a major part of this role. The ability to multi-task is essential for this role.
DUTY MANAGER RESPONSIBILITIES INCLUDE:
- Develop and implement a great work culture while maintaining a positive and friendly attitude at all times.
- Take ownership and action of any problems that may arise during your shift.
- Liaise with all other departments to ensure efficient service and guest satisfaction at all times.
- Deal with guest complaints in an effective and courteous manner, ensuring guest satisfaction at all times.
- Keep all public areas, front and back-office areas clean and tidy at all times.
- Report maintenance and housekeeping requirements.
- Support other departments when needed.
THE IDEAL CANDIDATE WILL:
- Be trustworthy and diligent and have a “can-do attitude.”
- Go the Extra Mile and be passionate about what you do.
- Display a pleasant and cheerful disposition to customers and employees.
- Be able to clearly communicate to guests, management, and employees alike.
- Have excellent attention to detail.
- Be fully conversant in all legal and operational procedures within a Hotel.
Duty Manager Hotel in Surrey employer: CFCHOSPITALITYRECRUITMENT LTD
Contact Detail:
CFCHOSPITALITYRECRUITMENT LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager Hotel in Surrey
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who work in hotels. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your personality! When you get an interview, let your cheerful disposition shine through. Remember, they’re looking for someone who can create a positive atmosphere for guests and staff alike.
✨Tip Number 3
Prepare for situational questions! Think of examples where you’ve dealt with guest complaints or multi-tasked effectively. This will show you’ve got the experience and the 'can-do attitude' they’re after.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Duty Manager Hotel in Surrey
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see that you’re not just looking for a job, but that you genuinely care about delivering excellent service and creating memorable experiences for guests.
Tailor Your Experience: Make sure to highlight your relevant experience in Food and Beverage management. We’re looking for someone who can multi-task and handle various responsibilities, so be specific about how your past roles have prepared you for this Duty Manager position.
Be Personable: Since this role involves dealing with guests and team members, it’s important to convey your friendly and approachable nature in your application. Use a warm tone and share examples of how you’ve successfully handled guest interactions or resolved complaints in the past.
Check Your Details: Attention to detail is key in our industry, so make sure your application is free from typos and errors. We recommend reviewing your application multiple times before submitting it through our website to ensure it reflects your best self.
How to prepare for a job interview at CFCHOSPITALITYRECRUITMENT LTD
✨Know Your Stuff
Make sure you brush up on your knowledge of food and beverage service. Familiarise yourself with the hotel’s offerings and any recent changes in the industry. This will show that you're genuinely interested and prepared to take ownership of the role.
✨Showcase Your People Skills
As a Duty Manager, you'll be dealing with guests and staff alike. Prepare examples of how you've handled customer complaints or resolved conflicts in the past. Highlight your ability to maintain a positive attitude even in challenging situations.
✨Demonstrate Multi-Tasking Abilities
Think of scenarios where you've successfully managed multiple tasks at once. Be ready to discuss how you prioritise responsibilities during busy shifts, ensuring guest satisfaction while keeping everything running smoothly.
✨Emphasise Teamwork
This role requires liaising with various departments, so be prepared to talk about your experience working in a team. Share specific instances where you supported colleagues or collaborated to enhance service delivery, showcasing your commitment to a great work culture.