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- Tasks: Manage and adjust claims for emerging risks in technology and media sectors.
- Company: Join a leading insurance firm focused on innovative risk solutions.
- Benefits: Permanent full-time role with competitive salary and career growth opportunities.
- Other info: Collaborative environment with a focus on customer service and professional development.
- Why this job: Be at the forefront of emerging risks and make a real impact in the industry.
- Qualifications: Experience in claims handling and excellent communication skills required.
The predicted salary is between 55000 - 65000 £ per year.
A Senior Claims Adjuster is required to further strengthen CFC’s Emerging Risks claims team and to ensure that CFC continues to deliver a high-quality claims service to policyholders, brokers, underwriters and capacity providers. Seeking a conscientious and hardworking claims professional with experience of handling Technology, Media, Intellectual Property claims with potential exposure to other lines, across multiple jurisdictions including the United States, Canada, Australia, United Kingdom and Europe.
The role of the Senior Claims Adjuster will involve working closely with CFC colleagues within the Claims, Underwriting, Finance, IT and Products teams whilst being subject to all relevant legal and statutory (including FCA and Lloyd’s) requirements and obligations.
About the role
- Ensure CFC’s claims department continues to act as an effective TPA for its capacity providers in accordance with binding authority SLAs & claims handling agreements, with adherence to Treating Customers Fairly (TCF) and Conduct Risk.
- Proactively handle claims in accordance with CFC Claims Best Practices from first notification of loss (FNOL) to settlement (including coverage, legal liability and quantum analysis) within the scope of CFC’s delegated authorities.
- Foster good relationships with policyholders, brokers, underwriters and capacity providers, and drive excellent customer service.
- Ensure that there is prompt and accurate reserving, identifying and pursuing relevant third-party recoveries and seeking to reduce claims leakage.
- The ability to prioritise where necessary, identifying deadlines such as those stipulated within lawsuits, demand letters and in addressing claims queries.
- Work closely with CFC’s panel of service providers to ensure a quality and value for money service is provided/received within required timeframes and relevant attorney/adjuster guidelines.
- General claims administrative duties such as electronic file management filing and payment requests, and the production of management information.
- Support to the Emerging Risks Claims Manager, the Claims Director and claims team on an ongoing basis; and working closely with underwriters, attending underwriting meetings as appropriate, providing feedback on claims issues/trends to the Underwriting and Products teams concerning the development of CFC’s products and wordings.
- Identify and escalation of claims related issues to direct line reports including the Emerging Risks Claims Manager and the Claims Director where necessary.
About you
We are looking for a candidate who is passionate about emerging risks and working with new and evolving products! You will also have:
- Experienced at dealing with external stakeholders in a customer service or consultancy environment.
- The ability to prioritise where necessary, identifying deadlines such as those stipulated within lawsuits, demand letters and in addressing claims queries.
- Excellent communication skills, both verbal and written.
- CII qualified expected, DIP CII preferable.
Senior Claims Adjuster – (Transaction Liability) employer: CFC
Contact Detail:
CFC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Claims Adjuster – (Transaction Liability)
✨Network Like a Pro
Get out there and connect with people in the industry! Attend events, join online forums, and don’t be shy about reaching out to professionals on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help land that dream job.
✨Ace the Interview
Prepare for your interviews by researching the company and understanding their values. Practice common interview questions and think about how your experience aligns with the role of a Senior Claims Adjuster. Remember, we want to see your passion for emerging risks shine through!
✨Follow Up
After an interview, don’t forget to send a thank-you email! It shows your appreciation and keeps you fresh in their minds. A little follow-up can go a long way in making a positive impression.
✨Apply Through Our Website
Make sure to apply directly through our website for the best chance at landing the role. We love seeing candidates who are proactive and engaged with our company. Plus, it makes it easier for us to keep track of your application!
We think you need these skills to ace Senior Claims Adjuster – (Transaction Liability)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Claims Adjuster role. Highlight your experience with Technology, Media, and Intellectual Property claims, and don’t forget to mention any relevant jurisdictions you've worked in!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for emerging risks and how your skills align with CFC’s mission. Keep it concise but impactful – we want to see your personality!
Showcase Your Communication Skills: Since excellent communication is key for this role, make sure your written application reflects that. Use clear, professional language and check for any typos or grammatical errors before hitting send!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at CFC
✨Know Your Stuff
Make sure you brush up on your knowledge of Technology, Media, and Intellectual Property claims. Familiarise yourself with the latest trends in emerging risks and be ready to discuss how they impact the claims process. This will show that you're not just a candidate, but someone who genuinely understands the field.
✨Showcase Your Stakeholder Skills
Since the role involves dealing with various external stakeholders, prepare examples of how you've successfully managed relationships in previous roles. Think about times when you’ve gone above and beyond for clients or colleagues, and be ready to share those stories during the interview.
✨Demonstrate Your Prioritisation Skills
Be prepared to discuss how you handle multiple deadlines and prioritise tasks effectively. You might want to bring up specific instances where you’ve had to juggle competing demands, especially in high-pressure situations. This will highlight your ability to manage claims efficiently.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions! Inquire about CFC’s approach to emerging risks and how the claims team collaborates with other departments. This shows your interest in the company and helps you gauge if it’s the right fit for you.