Operations Support Coordinator
Operations Support Coordinator

Operations Support Coordinator

London Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support underwriting processes, conduct file reviews, and manage operational queries.
  • Company: Join CFC, a dynamic insurance company driving change and growth in the industry.
  • Benefits: Enjoy a permanent full-time role with opportunities for career development and a fun work culture.
  • Why this job: Kickstart your insurance career while working in a supportive and innovative team environment.
  • Qualifications: Ideal candidates should have strong organisational skills and a passion for learning.
  • Other info: Engage with diverse stakeholders and contribute to exciting projects across the business.

The predicted salary is between 28800 - 43200 £ per year.

Operations Support Coordinator

Department: Underwriting Operations

Employment Type: Permanent – Full Time

Location: UK – London

Reporting To: Catherine Christian

Description

A new opportunity has arisen for someone looking to kickstart their career in Insurance to join CFC\’s Underwriting Operations team, a team that is a cornerstone in driving change and scaling the business in line with our ambitious growth trajectory. The Underwriting Operations team focuses on driving efficiencies and best practices throughout our underwriting processes, challenges how we operate today and works at setting up CFC for additional growth.
In this role you are responsible for supporting centralised business processes. This will include tasks such as conducting underwriting file reviews, managing centralised underwriting guidance, handling change requests for our quote and bind platform, and facilitating our underwriting authority process.

About the role

As a Operations Support Coordinator you’ll develop a thorough understanding of CFC’s workflow processes and systems as well as gaining exposure to the various classes of insurance that CFC underwrites.
As an Operations Support Coordinator you your responsibilities will be not be limited to:
  • Undertaking monthly underwriting file reviews for underwriting teams across the company.
  • Monitoring mailboxes and handing operations queries from stakeholders across the business.
  • Actioning change requests for our internal systems.
  • Supporting the wider Operations team with various projects and tasks when required.

About you

We are looking for someone who has the ability to multi-task, managing several initiatives concurrently of varying sizes. You must be able to engage with stakeholders across different lines of underwriting and support functions. You will ideally have previous insurance experience and have a solid business and technical acumen. This position requires an inquisitive nature, strong organisational skills and attention to detail.

Core Values

Love what you do:
We show up each day ready to take on the world. Our passion and intensity set us apart and makes the difference to our colleagues, customers, brokers and carriers.

Challenge everything:
We’re never afraid to question the way that things are done and we constantly challenge ourselves and others to makes things better.

Have fun, be good:
Insurance is a serious business, but we don’t take ourselves too seriously. We make it fun to work at CFC, we welcome all viewpoints, and we treat everyone how we would expect to be treated.

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Operations Support Coordinator employer: CFC

CFC is an exceptional employer that fosters a dynamic and inclusive work culture, where employees are encouraged to challenge the status quo and drive meaningful change within the insurance industry. Located in the vibrant city of London, our Operations Support Coordinator role offers not only competitive benefits and a supportive environment for professional growth but also the opportunity to engage with diverse teams and contribute to innovative projects that shape the future of underwriting. Join us to be part of a passionate team that values fun, collaboration, and personal development.
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Contact Detail:

CFC Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Operations Support Coordinator

✨Tip Number 1

Familiarise yourself with the insurance industry, especially underwriting processes. Understanding the basics of how underwriting works will give you a solid foundation and help you engage more effectively with stakeholders.

✨Tip Number 2

Showcase your organisational skills by preparing examples of how you've successfully managed multiple tasks or projects in the past. This will demonstrate your ability to multi-task, which is crucial for the Operations Support Coordinator role.

✨Tip Number 3

Network with professionals in the insurance sector, particularly those involved in underwriting operations. Engaging with industry contacts can provide valuable insights and may even lead to referrals for the position.

✨Tip Number 4

Prepare thoughtful questions about CFC’s workflow processes and their approach to change management. This shows your genuine interest in the role and helps you stand out during any interviews.

We think you need these skills to ace Operations Support Coordinator

Strong Organisational Skills
Attention to Detail
Stakeholder Engagement
Multi-tasking Ability
Technical Acumen
Business Process Understanding
File Review Experience
Change Management
Communication Skills
Problem-Solving Skills
Project Coordination
Adaptability
Inquisitive Nature
Team Collaboration

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of an Operations Support Coordinator. Familiarise yourself with the tasks mentioned in the job description, such as conducting underwriting file reviews and managing change requests.

Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job requirements. Emphasise any previous insurance experience, organisational skills, and your ability to manage multiple tasks.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the insurance industry and your eagerness to contribute to CFC's growth. Mention specific examples of how you embody their core values, such as challenging the status quo and having fun at work.

Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.

How to prepare for a job interview at CFC

✨Understand the Role

Before the interview, make sure you thoroughly understand the responsibilities of an Operations Support Coordinator. Familiarise yourself with underwriting processes and the specific tasks mentioned in the job description, such as conducting file reviews and managing change requests.

✨Showcase Your Multi-tasking Skills

Since the role requires managing several initiatives concurrently, prepare examples from your past experiences where you successfully juggled multiple tasks. Highlight your organisational skills and how you prioritised effectively.

✨Engage with Stakeholders

Demonstrate your ability to engage with various stakeholders by preparing to discuss how you would handle queries from different teams. Think of examples where you communicated effectively across departments or resolved conflicts.

✨Embrace the Company Culture

CFC values passion, fun, and a willingness to challenge the status quo. Be ready to share how you embody these values in your work. Consider discussing times when you brought a positive attitude to a challenging situation or suggested improvements in processes.

Operations Support Coordinator
CFC
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  • Operations Support Coordinator

    London
    Full-Time
    28800 - 43200 £ / year (est.)

    Application deadline: 2027-08-01

  • C

    CFC

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