At a Glance
- Tasks: Coordinate operations to ensure smooth underwriting processes and support key business activities.
- Company: Join a dynamic team at a leading insurance firm in London.
- Benefits: Permanent full-time role with competitive salary and growth opportunities.
- Other info: Fast-paced environment with opportunities for professional development.
- Why this job: Be at the heart of operations, driving efficiency and making a real impact.
- Qualifications: Strong organisational skills and a proactive mindset are essential.
The predicted salary is between 30000 - 40000 £ per year.
The Operations Support Coordinator plays a central role in ensuring CFC’s underwriting operations run smoothly, efficiently, and in line with our ambitious growth plans. As part of a high‑performing team that drives process excellence and challenges the status quo, this role sits at the heart of our operational engine - supporting centralised workflows, coordinating key business processes, and enabling underwriting teams to work at pace and scale. Working in a fast‑moving environment where accuracy, structure, and proactive problem‑solving are essential, you will gain deep exposure to CFC’s systems, workflow design, and multiple underwriting classes. This is an ideal opportunity for someone who thrives in operational roles and is eager to build strong technical and business capabilities.
Key responsibilities
- Underwriting File reviews
- Oversee the process and document report findings and themes back to underwriting teams
- Maintain accurate records of reviews completed and findings identified
- Peer review teams findings and feedback any discrepancies to respective ops team members
- Operational Resilience & Business Continuity Support (Ad‑hoc)
- Provide administrative and coordination support for Operational Resilience activities, including:
- Supporting scenario testing preparation, such as:
- Emailing teams to coordinate attendance
- Assessing calendar availability for workshops, exercises, and meetings
- Assisting with meeting administration, including:
- Producing clear, concise meeting summaries and action notes
- Support day‑to‑day operational activity as required, including:
- Vendor Management – manage relationships with vendors including contracts renewals and invoice/payments.
- Purchase order (PO) processing
- Support managing external audits
- Manual programme code set‑ups for underwriting teams
- Supporting process‑driven tasks where additional capacity is needed
- Monitor mailboxes and handle operations queries from stakeholders across the business
- Assist with cross‑team support tasks, particularly where Operations acts as a central point of contact
- Triage requests and elevate or allocate appropriately
- Ensure requests are tracked and followed through to completion
About you
- A driven, self‑starting approach with a strong work ethic.
- The ability to thrive in a fast‑paced environment
- Excellent organisational skills and strong attention to detail
- Confident communication skills and the ability to work effectively with stakeholders
- A proactive mindset with the ability to challenge existing processes constructively
- A collaborative approach and willingness to support a wide range of operational tasks
Operations Support Coordinator employer: CFC
CFC is an exceptional employer that fosters a dynamic and collaborative work culture in the heart of London. As an Operations Support Coordinator, you will benefit from comprehensive training and development opportunities, enabling you to enhance your technical and business skills while contributing to our ambitious growth plans. With a focus on process excellence and a supportive team environment, CFC offers a rewarding career path for those eager to make a meaningful impact in a fast-paced operational setting.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Support Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Understand their goals and challenges, and think about how your skills can help them achieve success. This will show you're genuinely interested and ready to contribute.
✨Tip Number 3
Practice your problem-solving skills! Since the role involves operational resilience and business continuity, be ready to discuss how you've tackled challenges in the past. Use real examples to demonstrate your proactive mindset.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining our team and contributing to our growth.
We think you need these skills to ace Operations Support Coordinator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Operations Support Coordinator role. Highlight your organisational skills, attention to detail, and any relevant operational experience to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about operations and how you can contribute to our team. Be sure to mention specific examples of your proactive problem-solving skills.
Showcase Your Communication Skills:Since this role involves liaising with various stakeholders, it's important to demonstrate your confident communication skills. Whether in your CV or cover letter, make sure to highlight instances where you've effectively communicated in a fast-paced environment.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of being noticed. It’s super easy, and you’ll be able to keep track of your application status. We can’t wait to see what you bring to the table!
How to prepare for a job interview at CFC
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Operations Support Coordinator role. Familiarise yourself with the key responsibilities and how they align with CFC’s growth plans. This will help you articulate how your skills and experiences can contribute to their operational excellence.
✨Showcase Your Organisational Skills
Given the emphasis on accuracy and structure in this role, be prepared to discuss specific examples of how you've successfully managed multiple tasks or projects. Highlight your attention to detail and any tools or methods you use to stay organised, as this will resonate well with the interviewers.
✨Demonstrate Proactive Problem-Solving
CFC values a proactive mindset, so come ready with examples of challenges you've faced in previous roles and how you tackled them. Discussing your approach to problem-solving will show that you can think on your feet and adapt to the fast-paced environment they operate in.
✨Engage with Stakeholders
Since the role involves liaising with various teams and stakeholders, practice articulating your communication style. Be ready to share experiences where you effectively collaborated with others, managed queries, or resolved conflicts. This will illustrate your ability to work well within a team and support cross-team initiatives.
