At a Glance
- Tasks: Manage and resolve complex claims in technology and media sectors across multiple jurisdictions.
- Company: Join CFC, a leader in emerging risks with a commitment to quality service.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on customer satisfaction and career advancement.
- Why this job: Make a real difference in the claims process while working with a dynamic team.
- Qualifications: Experience in claims handling and strong communication skills are essential.
The predicted salary is between 55000 - 65000 € per year.
A Senior Claims Adjuster is required to further strengthen CFC’s Emerging Risks claims team and to ensure that CFC continues to deliver a high-quality claims service to policyholders, brokers, underwriters and capacity providers. Seeking a conscientious and hardworking claims professional with experience of handling Technology, Media, Intellectual Property claims with potential exposure to other lines, across multiple jurisdictions including the United States, Canada, Australia, United Kingdom and Europe.
The role of the Senior Claims Adjuster will involve working closely with CFC colleagues within the Claims, Underwriting, Finance, IT and Products teams whilst being subject to all relevant legal and statutory (including FCA and Lloyd’s) requirements and obligations.
About the role
Your key responsibilities will include but are not limited to:
- Ensure CFC’s claims department continues to act as an effective TPA for its capacity providers in accordance with binding authority SLAs & claims handling agreements, with adherence to Treating Customers Fairly (TCF) and Conduct Risk.
- Proactively handle claims in accordance with CFC Claims Best Practices from first notification of loss (FNOL) to settlement (including coverage, legal liability and quantum analysis) within the scope of CFC’s delegated authorities.
- Foster good relationships with policyholders, brokers, underwriters and capacity providers, and drive excellent customer service.
- Ensure that there is prompt and accurate reserving, identifying and pursuing relevant third-party recoveries and seeking to reduce claims leakage.
- The ability to prioritise where necessary, identifying deadlines such as those stipulated within lawsuits, demand letters and in addressing claims queries.
- Work closely with CFC’s panel of service providers to ensure a quality and value for money service is provided/received within required timeframes and relevant attorney/adjuster guidelines.
- General claims administrative duties such as electronic file management filing.
Senior Claims Adjuster, Transactional Liability in London employer: CFC
CFC is an exceptional employer that prioritises employee development and fosters a collaborative work culture, making it an ideal place for a Senior Claims Adjuster to thrive. With a commitment to high-quality service and adherence to industry standards, employees benefit from comprehensive training opportunities and the chance to work alongside experienced professionals across various sectors. Located in a vibrant area, CFC offers a dynamic environment where innovation and teamwork are at the forefront, ensuring that every team member feels valued and empowered.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Claims Adjuster, Transactional Liability in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work at CFC or similar companies. A friendly chat can sometimes lead to job opportunities that aren't even advertised.
✨Tip Number 2
Prepare for interviews by researching common claims scenarios and how you would handle them. We want to see your thought process and how you apply your experience to real-world situations.
✨Tip Number 3
Showcase your soft skills! As a Senior Claims Adjuster, building relationships is key. Be ready to discuss how you've fostered good relationships with policyholders and brokers in past roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team.
We think you need these skills to ace Senior Claims Adjuster, Transactional Liability in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Claims Adjuster role. Highlight your experience with Technology, Media, and Intellectual Property claims, and don’t forget to mention any relevant jurisdictions you’ve worked in. We want to see how your background aligns with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our Emerging Risks claims team. Share specific examples of how you’ve handled claims and built relationships with policyholders and brokers. Let us know what makes you tick!
Showcase Your Soft Skills:In addition to your technical skills, we’re keen on seeing your soft skills. Communication, teamwork, and customer service are key in this role. Make sure to weave these into your application to show us how you can foster good relationships and drive excellent service.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application directly and ensures you don’t miss out on any important updates. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at CFC
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of Technology, Media, and Intellectual Property claims. Be ready to discuss specific cases you've handled and how you navigated the complexities involved, especially across different jurisdictions like the US, Canada, and the UK.
✨Showcase Your Customer Service Skills
CFC values excellent customer service, so be prepared to share examples of how you've built strong relationships with policyholders, brokers, and underwriters. Highlight any instances where you went above and beyond to ensure a positive outcome for all parties involved.
✨Demonstrate Your Legal Knowledge
Familiarise yourself with relevant legal and statutory requirements, including FCA and Lloyd’s obligations. During the interview, mention how you’ve ensured compliance in past roles and how you stay updated on changes in regulations.
✨Be Ready to Discuss Prioritisation
The role requires effective prioritisation of tasks, especially when dealing with deadlines from lawsuits or claims queries. Prepare to discuss how you manage competing priorities and ensure timely responses while maintaining quality in your work.
