At a Glance
- Tasks: Manage and resolve complex claims in technology and media sectors across multiple jurisdictions.
- Company: Join a leading insurance firm known for its innovative approach to emerging risks.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Collaborative team environment with a focus on continuous improvement and career advancement.
- Why this job: Make a real difference by ensuring fair treatment for policyholders and enhancing customer service.
- Qualifications: Experience in claims handling, particularly in technology and media, with strong analytical skills.
The predicted salary is between 60000 - 80000 £ per year.
A Senior Claims Adjuster is required to further strengthen CFC’s Emerging Risks claims team and to ensure that CFC continues to deliver a high-quality claims service to policyholders, brokers, underwriters and capacity providers. Seeking a conscientious and hardworking claims professional with experience of handling Technology, Media, Intellectual Property claims with potential exposure to other lines, across multiple jurisdictions including the United States, Canada, Australia, United Kingdom and Europe.
The role of the Senior Claims Adjuster will involve working closely with CFC colleagues within the Claims, Underwriting, Finance, IT and Products teams whilst being subject to all relevant legal and statutory (including FCA and Lloyd’s) requirements and obligations.
About the role
Your key responsibilities will include but are not limited to:
- Ensure CFC’s claims department continues to act as an effective TPA for its capacity providers in accordance with binding authority SLAs & claims handling agreements, with adherence to Treating Customers Fairly (TCF) and Conduct Risk.
- Proactively handle claims in accordance with CFC Claims Best Practices from first notification of loss (FNOL) to settlement (including coverage, legal liability and quantum analysis) within the scope of CFC’s delegated authorities.
- Foster good relationships with policyholders, brokers, underwriters and capacity providers, and drive excellent customer service.
- Ensure that there is prompt and accurate reserving, identifying and pursuing relevant third-party recoveries and seeking to reduce claims leakage.
- The ability to prioritise where necessary, identifying deadlines such as those stipulated within lawsuits, demand letters and in addressing claims queries.
- Work closely with CFC’s panel of service providers to ensure a quality and value for money service is provided/received within required timeframes and relevant attorney/adjuster guidelines.
- General claims administrative duties such as electronic file management filing.
Senior Claims Adjuster, Emerging Risk in London employer: CFC
Contact Detail:
CFC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Claims Adjuster, Emerging Risk in London
✨Network Like a Pro
Get out there and connect with people in the industry! Attend events, join online forums, and don’t be shy about reaching out to current employees at CFC. We all know that sometimes it’s not just what you know, but who you know that can help you land that Senior Claims Adjuster role.
✨Show Off Your Skills
When you get the chance to chat with potential employers, make sure to highlight your experience with Technology, Media, and Intellectual Property claims. We want to see how your background aligns with the needs of the Emerging Risks team, so be ready to share specific examples of your past successes!
✨Ask Smart Questions
During interviews or networking chats, ask insightful questions about CFC’s claims processes and how they handle emerging risks. This shows you’re genuinely interested and have done your homework. Plus, it gives you a chance to demonstrate your knowledge of the industry!
✨Apply Through Our Website
Don’t forget to apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to engage with us directly. Let’s get you on board!
We think you need these skills to ace Senior Claims Adjuster, Emerging Risk in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Claims Adjuster role. Highlight your experience with Technology, Media, and Intellectual Property claims, and don’t forget to mention any relevant jurisdictions you’ve worked in. We want to see how your background aligns with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our Emerging Risks claims team. Share specific examples of how you’ve handled claims and built relationships with policyholders and brokers. Let us know what makes you tick!
Showcase Your Soft Skills: In addition to your technical skills, we’re keen on seeing your soft skills. Communication, teamwork, and customer service are key in this role. Make sure to weave these into your application to show us how you can foster good relationships and drive excellent service.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at CFC
✨Know Your Stuff
Make sure you brush up on your knowledge of Technology, Media, and Intellectual Property claims. Familiarise yourself with the specific legal and statutory requirements relevant to the jurisdictions mentioned in the job description. This will show that you're not just a claims professional, but one who understands the nuances of the role.
✨Showcase Your Relationship Skills
Since the role involves fostering relationships with policyholders, brokers, and underwriters, be prepared to discuss how you've successfully built and maintained these connections in the past. Share specific examples that highlight your customer service skills and ability to drive excellent outcomes.
✨Demonstrate Proactivity
CFC values proactive claims handling, so come ready to discuss how you've taken initiative in previous roles. Think about times when you identified potential issues before they became problems or how you’ve improved processes to enhance efficiency and customer satisfaction.
✨Be Organised and Detail-Oriented
With responsibilities like managing deadlines and ensuring accurate reserving, it’s crucial to demonstrate your organisational skills. Prepare to talk about your methods for prioritising tasks and managing multiple claims simultaneously, as well as any tools or systems you use to stay on top of everything.