Product Developer in London

Reporting to the Product Development Leader, you will be responsible for the creation and maintenance of specialist commercial insurance products and providing a quality support service to the Underwriting and Claims teams on product related enquiries.

About the role

You will be assisting with the strategic planning and development of CFC’s product portfolio. This will include working with teams around the business to monitor the performance of product coverage, identifying opportunities to drive innovation, conducting and facilitating competitor and market analysis, and extracting actionable insights from our internal data.

With over 50 CFC products across multiple business lines, you will be managing many projects and stakeholders at any given time. To be successful in this role, you will thrive working in a fast-paced and results-driven business, have strong attention to detail, be a confident communicator and have an analytical mind.

Key responsibilities include:

• Drafting of policy wordings, policy endorsements, application forms, schedules and ancillary documents in the CFC in-house style, ensuring they are compliant with territorial requirements and meet the requirements of the relevant business line (cyber, tech, media, professional liability, general liability, commercial property, management liability, product recall, medical malpractice etc).
• Responding to underwriter and claims generated product enquiries of all complexity within the prescribed timeframe and obtaining the appropriate sign off before issuance.
• Project managing the development and delivery of new product initiatives and product version upgrades from initial concept to final release within the prescribed timeframe.
• Logging coverage queries from underwriters and ensuring they are responded to within the appropriate timeframe.
• Working with the systems development team to achieve successful system integration of new product initiatives and product version upgrades, including the creation of detailed user requirements and user acceptance testing.
• Relationship managing the communication between the products team and underwriting teams and other key stakeholders throughout the business in respect of the progress and release of new product initiatives and product version upgrades.
• Maintaining accurate records of version control of all documents.
• Researching any jurisdictional requirements or other compliance issues through the use of Lloyds Crystal, the compliance team and other channels, as appropriate.

About you

We’re looking for a proactive, self-starter with strong experience in policy wordings from a similar role, or with contracts/product development expertise - ideally gained within a claims or fintech environment. You’ll bring a solid understanding of commercial and/or personal lines insurance, with demonstrable experience in developing and enhancing insurance products.

You’ll thrive in a collaborative team environment, with a strong work ethic and the confidence to engage and influence stakeholders at all levels, including C-suite executives. Strong written communication skills are essential, particularly in report writing, alongside the ability to analyse data, identify trends and translate insights into actionable outcomes. You’ll be confident in your decision-making and understand when to escalate issues appropriately to the Product Development Leader.

Core Values

• Love what you do: We show up each day ready to take on the world. Our passion and intensity set us apart and makes the difference to our colleagues, customers, brokers and carriers.
• Challenge everything: We’re never afraid to question the way that things are done and we constantly challenge ourselves and others to make things better.
• Have fun, be good: Insurance is a serious business, but we don’t take ourselves too seriously. We make it fun to work at CFC, we welcome all viewpoints, and we treat everyone how we would expect to be treated.