At a Glance
- Tasks: Support and maintain critical applications, ensuring high-quality technical support and continuous improvement.
- Company: Join a dynamic tech company focused on innovation and collaboration.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Be part of a team that values problem-solving and user experience.
- Why this job: Lead complex incidents and drive improvements in a fast-paced environment.
- Qualifications: Experience in application support, SQL, and incident management required.
The predicted salary is between 45000 - 45000 £ per year.
The Application Engineer (EUT) is responsible for supporting and maintaining CFC’s internally developed platforms, ensuring high quality delivery of escalated technical support, application investigation, data analysis, and continuous improvement. This role operates at a senior level in capability within Application Operations and acts as a key support to the Application Operations Lead. You will take ownership of complex incidents, provide technical leadership to offshore resources, and ensure continuity of service across business critical systems. You will be expected to operate independently, make informed decisions, and take full ownership of issues through to resolution.
About the role:
- Own the stability and performance of business-critical applications in a fast-moving, product-led environment.
- You’ll take the lead on complex incidents, working across Product and Engineering to resolve issues quickly and, more importantly, fix them for good.
- This role is about moving beyond reactive support — driving smarter operations, better automation, and more resilient systems.
- You will also:
- Own L2/L3 escalations and critical incidents end-to-end.
- Lead root cause investigations across key platforms and data.
- Partner with Product & Engineering to improve system stability and delivery.
- Drive automation, reduce repeat issues, and improve how we operate.
- Enable offshore teams and keep delivery moving at pace.
About you:
- You’re a hands-on problem solver with a product mindset — focused on outcomes, not just fixes.
- You’re comfortable in complex environments, confident working with data, and always looking to improve how things work.
- You care about building scalable, reliable systems and delivering a better experience for users.
- You will also:
- Have strong experience in application support, escalations, and incident management.
- Be confident with SQL, data investigation, and root cause analysis.
- Have a proven track record of driving improvements and reducing repeat issues.
- Be comfortable working across Product & Engineering teams.
- Be proactive, organised, and focused on delivering real impact.
Application Engineer in London employer: CFC
CFC is an exceptional employer for Application Engineers, offering a dynamic work environment that fosters innovation and continuous improvement. With a strong emphasis on employee growth, you will have the opportunity to lead complex projects, collaborate with cross-functional teams, and drive impactful changes in a fast-paced setting. Our culture prioritises autonomy and problem-solving, ensuring that you can make meaningful contributions while enjoying the benefits of a supportive and forward-thinking workplace.
StudySmarter Expert Advice🤫
We think this is how you could land Application Engineer in London
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at CFC or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to CFC.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like CFC.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like CFC that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Application Engineer in London
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at CFC.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at CFC and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at CFC
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If CFC uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
