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- Tasks: Manage cyber claims from start to finish, ensuring top-notch service and collaboration.
- Company: CFC is a dynamic company focused on delivering high-quality claims services in the cyber sector.
- Benefits: Enjoy a supportive work culture, opportunities for growth, and a chance to make a real impact.
- Why this job: Join a passionate team that values innovation, fun, and respect while tackling exciting cyber challenges.
- Qualifications: Experience in customer service or consultancy roles, with a passion for Cyber Security.
- Other info: Work closely with industry experts and external partners to enhance your skills and knowledge.
The predicted salary is between 36000 - 60000 £ per year.
An experienced claims professional is required to strengthen CFC’s claims team and ensure the delivery of high-quality claims service to policyholders, brokers, underwriters, and capacity providers. We seek a conscientious and hardworking claims professional with experience in cyber and technology claims. This role involves working with the CFC Claims and Incident Response team, along with incident response vendors including forensic, legal, and PR firms, to deliver cost-effective, high-quality responses to insured clients. The role also requires collaboration with Underwriting, Finance, IT, and Products teams, adhering to all relevant legal and statutory (FCA and Lloyd’s) requirements.
The Cyber Claims Adjuster will work closely with CFC’s internal Incident Response Team to guide clients and coordinate with external response partners to manage cyber incidents effectively. Proactively handle cyber and technology claims from first notification to settlement within delegated authorities. Build and maintain good relationships with policyholders, brokers, underwriters, and capacity providers, ensuring excellent customer service. Collaborate with response vendors during claims incidents. Ensure prompt and accurate reserving, pursue relevant third-party recoveries, and aim to reduce claims leakage. Work with underwriters to provide feedback on claims issues and trends, and with the Products team on product development and wording.
We seek candidates passionate about Cyber and Cyber Security, with:
- Experience in dealing with external stakeholders in customer service or consultancy roles.
- Ability to prioritize tasks and meet deadlines, including legal and claims-related timelines.
- Capability to manage cyber incidents and forensic investigations effectively.
Core Values
- Love what you do: We bring passion and energy to our work, making a positive impact on colleagues, customers, brokers, and carriers.
- Challenge everything: We question the status quo and strive to improve continuously.
- Have fun, be good: We believe in enjoying our work, welcoming diverse viewpoints, and treating everyone with respect.
Contact Detail:
CFC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Adjuster, Cyber
✨Tip Number 1
Familiarise yourself with the latest trends and developments in cyber insurance and claims. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the field.
✨Tip Number 2
Network with professionals in the cyber insurance space. Attend industry events or join online forums to connect with others who can provide insights or even refer you to opportunities at StudySmarter.
✨Tip Number 3
Prepare to discuss specific examples of how you've managed cyber incidents or worked with external stakeholders. Real-life scenarios will showcase your experience and problem-solving skills effectively.
✨Tip Number 4
Research CFC’s core values and think about how your personal values align with them. Be ready to articulate this alignment during your conversations, as cultural fit is crucial for us.
We think you need these skills to ace Claims Adjuster, Cyber
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in cyber and technology claims. Use specific examples that demonstrate your ability to manage incidents and collaborate with various stakeholders.
Craft a Compelling Cover Letter: In your cover letter, express your passion for Cyber Security and how it aligns with the company's core values. Mention your experience with external stakeholders and your approach to customer service.
Showcase Relevant Skills: Emphasise skills that are crucial for the role, such as prioritisation, effective communication, and the ability to handle forensic investigations. Provide concrete examples of how you've applied these skills in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any errors or inconsistencies. A polished application reflects your attention to detail and professionalism, which is vital in the claims industry.
How to prepare for a job interview at CFC
✨Show Your Cyber Passion
Make sure to express your enthusiasm for cyber security during the interview. Share specific experiences or projects that highlight your interest and knowledge in the field, as this role requires a genuine passion for cyber-related issues.
✨Demonstrate Stakeholder Management Skills
Prepare examples of how you've successfully managed relationships with external stakeholders in previous roles. This could include instances where you provided excellent customer service or collaborated with vendors, as these skills are crucial for the Claims Adjuster position.
✨Be Ready to Discuss Incident Management
Expect questions about your experience handling cyber incidents and forensic investigations. Be prepared to discuss specific cases where you effectively managed claims from first notification to settlement, showcasing your ability to prioritise tasks and meet deadlines.
✨Align with Core Values
Familiarise yourself with CFC's core values: love what you do, challenge everything, and have fun, be good. Think of examples from your past work that demonstrate how you embody these values, as cultural fit is important for the team.
