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- Tasks: Support claims operations, streamline processes, and enhance performance in a dynamic environment.
- Company: Join a leading insurance firm focused on innovation and efficiency.
- Benefits: Full-time role with competitive salary and opportunities for professional growth.
- Why this job: Make a real impact in the insurance industry while developing valuable skills.
- Qualifications: Strong organisational skills, critical thinking, and excellent communication abilities.
- Other info: Fast-paced environment with opportunities to collaborate across departments.
The predicted salary is between 36000 - 60000 £ per year.
As a Claims Operations Analyst, you will play a vital role in supporting the overall claims function, focusing on our UK and EU claims handling entities. You will work closely with the Claims Operations Manager and collaborate with various departments within CFC. Your contributions will be invaluable in maximizing efficiencies, ensuring compliance, and supporting strategic projects.
About the role:
- Develop a deep understanding of CFC’s end-to-end claims process and the operations of different entities.
- Stay up-to-date with regulatory requirements and developments related to claims handling, and communicate necessary steps to the Claims leadership team.
- Assess and streamline claims team processes and procedures to enhance performance, accuracy, governance, and monitoring.
- Create and maintain documents such as processes, procedures, and guidelines, and monitor adherence.
- Produce and update claims process mapping and flows.
- Collaborate with the Management Information team to improve claims reporting and dashboards.
- Work with the Product Governance Specialist to understand claims metrics and provide data and analysis to demonstrate customer outcomes monitoring.
- Review claims system functionality and work with IT to drive efficiencies and implement system changes.
- Investigate and respond to claims audit recommendations.
- Handle ad-hoc Claims Operations tasks and projects as required.
About you:
- Strong organizational skills, excellent time management, and the ability to juggle multiple tasks and meet deadlines.
- Critical thinker with strong problem-solving skills.
- Exceptional written and oral communication skills, with attention to detail and the ability to communicate professionally with various stakeholders, including senior management.
- Ability to work both autonomously and as part of a team in a high-paced environment.
Claims Operations Analyst employer: CFC
Contact Detail:
CFC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Operations Analyst
✨Tip Number 1
Get to know the company inside out! Research CFC’s claims process and recent projects. This will help you speak confidently about how you can contribute during interviews.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give us insights into the company culture and possibly even a referral.
✨Tip Number 3
Prepare for those tricky interview questions! Think about how your skills align with the role, especially around problem-solving and process improvement. We want to see you shine!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your enthusiasm for the role. It shows professionalism and keeps you on their radar. And remember, apply through our website for the best chance!
We think you need these skills to ace Claims Operations Analyst
Some tips for your application 🫡
Know the Role Inside Out: Before you start writing your application, make sure you really understand what a Claims Operations Analyst does. Dive into the job description and highlight how your skills match the key responsibilities. This will show us that you're genuinely interested and ready to contribute.
Tailor Your CV and Cover Letter: Don’t just send a generic CV! We want to see how your experience aligns with our needs. Use specific examples from your past roles that demonstrate your organisational skills and problem-solving abilities. Make it personal and relevant to the role!
Show Off Your Communication Skills: Since this role involves working with various stakeholders, it's crucial to showcase your written communication skills. Keep your application clear and concise, and don’t forget to proofread for any typos or errors. We love attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us and what we do!
How to prepare for a job interview at CFC
✨Know the Claims Process Inside Out
Before your interview, make sure you thoroughly understand the end-to-end claims process. Familiarise yourself with the specific operations of the company and any recent regulatory changes in the UK and EU. This will not only show your commitment but also allow you to engage in meaningful discussions about how you can contribute.
✨Showcase Your Organisational Skills
As a Claims Operations Analyst, strong organisational skills are key. Prepare examples from your past experiences where you successfully managed multiple tasks or projects. Be ready to discuss how you prioritised your workload and met deadlines, as this will demonstrate your ability to thrive in a high-paced environment.
✨Communicate Like a Pro
Exceptional communication skills are crucial for this role. Practice articulating your thoughts clearly and concisely. During the interview, focus on how you can effectively communicate with various stakeholders, including senior management. Use specific examples to illustrate your ability to convey complex information in an understandable way.
✨Be Ready to Problem-Solve
Expect to face some scenario-based questions that assess your critical thinking and problem-solving abilities. Prepare by thinking through potential challenges in claims operations and how you would address them. This will showcase your analytical skills and your readiness to tackle issues head-on.
