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- Tasks: Handle E&O and PI claims, ensuring excellent service and proactive management.
- Company: CFC, a dynamic insurance company with a focus on innovation and teamwork.
- Benefits: Permanent full-time role with opportunities for growth and development.
- Other info: Fun work environment that values diverse viewpoints and personal growth.
- Why this job: Join a passionate team and make a real impact in the insurance industry.
- Qualifications: Experience in claims handling and strong customer service skills.
The predicted salary is between 36000 - 60000 £ per year.
An experienced claims professional is required to further strengthen CFC’s claims team and to ensure that CFC delivers a high-quality claims service to policyholders, brokers, underwriters and capacity providers. We are seeking a conscientious and hardworking claims professional with experience with Errors & Omissions (E&O) / Professional Indemnity (PI) claims within the professions space (architects, engineers, miscellaneous professionals, accountants, and design and construction).
About the role
The Claims Adjuster, Professions will work closely with CFC colleagues within the Claims, Underwriting, Finance, IT and Products teams whilst being subject to all relevant legal and statutory (including FCA and Lloyd’s) requirements and obligations.
- Proactively handle Errors & Omissions (E&O) and Professional Indemnity (PI) claims on behalf of CFC’s capacity providers from first notification of loss to settlement within the scope of CFC’s delegated authorities.
- Foster good relationships with policyholders, brokers, underwriters and capacity providers, and drive excellent customer service.
- Actively work with a panel of response vendors during claims incidents.
- Ensure that there is prompt and accurate reserving, identifying and pursuing relevant third party recoveries and seeking to reduce claims leakage.
- Working closely with underwriters providing feedback on claims issues/trends and the Products team concerning the development of CFC’s products and wordings.
About you
We are looking for a candidate who is passionate about Specialty claims and continuing to develop in a growing environment. You will also have:
- Experience at dealing with external stakeholders in a customer service or consultancy environment.
- The ability to prioritise where necessary, identifying deadlines such as those stipulated within lawsuits, demand letters and in addressing claims queries.
- The capability of managing the work involved in a variety of Specialty Claims.
Core Values
- Love what you do: We show up each day ready to take on the world. Our passion and intensity set us apart and makes the difference to our colleagues, customers, brokers and carriers.
- Challenge everything: We’re never afraid to question the way that things are done and we constantly challenge ourselves and others to make things better.
- Have fun, be good: Insurance is a serious business, but we don’t take ourselves too seriously. We make it fun to work at CFC, we welcome all viewpoints, and we treat everyone how we would expect to be treated.
Claims Adjuster, Professions employer: CFC
Contact Detail:
CFC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Adjuster, Professions
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance and claims industry. Attend events, join online forums, and don’t be shy about asking for informational interviews. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research CFC and understand their values and the specifics of the Claims Adjuster role. Think about how your experience with E&O and PI claims can add value to their team. Practice common interview questions and have your own ready to show your interest.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’re the perfect fit for the Claims Adjuster position.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications come directly from candidates who are genuinely interested in joining our team. It also helps us keep track of your application and makes the process smoother for everyone involved.
We think you need these skills to ace Claims Adjuster, Professions
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Claims Adjuster role. Highlight your experience with Errors & Omissions and Professional Indemnity claims, as well as any relevant skills that match what we're looking for.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for specialty claims and how your background makes you a perfect fit for our team. Don't forget to mention why you want to work with us at CFC!
Showcase Your Stakeholder Management Skills: Since you'll be dealing with various external stakeholders, make sure to highlight your experience in customer service or consultancy environments. We love candidates who can foster good relationships!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at CFC
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of Errors & Omissions (E&O) and Professional Indemnity (PI) claims. Familiarise yourself with the specifics of how these claims work, especially in relation to professions like architects and engineers. This will show that you're not just interested in the role, but that you understand the nuances involved.
✨Showcase Your Stakeholder Skills
Since the role involves dealing with various external stakeholders, be prepared to discuss your experience in customer service or consultancy environments. Think of specific examples where you've successfully managed relationships and resolved issues, as this will demonstrate your ability to foster good relationships with policyholders and brokers.
✨Prioritisation is Key
Highlight your ability to prioritise tasks effectively, especially when it comes to deadlines related to lawsuits and claims queries. Prepare to share examples of how you've managed competing priorities in the past, as this will illustrate your organisational skills and your understanding of the urgency often required in claims handling.
✨Embrace the Company Culture
CFC values passion, fun, and a willingness to challenge the status quo. During your interview, let your personality shine through and express your enthusiasm for the role. Share how you align with their core values and how you can contribute to a positive team environment while still delivering high-quality service.