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- Tasks: Handle E&O and PI claims, ensuring excellent service and proactive communication.
- Company: CFC, a leading firm in the insurance sector with a focus on quality.
- Benefits: Full-time role with competitive pay and opportunities for professional growth.
- Other info: Collaborative environment with strong career development potential.
- Why this job: Join a dynamic team and make a real difference in the claims process.
- Qualifications: Experience in customer service and managing specialty claims is essential.
The predicted salary is between 40000 - 50000 £ per year.
A claims professional is required to further strengthen CFC's claims team and to ensure that CFC delivers a high-quality claims service to policyholders, brokers, underwriters and capacity providers. We are seeking a conscientious and hardworking claims professional with experience with Errors & Omissions (E&O) / Professional Indemnity (PI) claims within the professions space (architects, engineers, miscellaneous professionals, accountants, and design and construction).
About the role
- The Claims Adjuster, Professions will work closely with CFC colleagues within the Claims, Underwriting, Finance, IT and Products teams whilst being subject to all relevant legal and statutory (including FCA and Lloyd's) requirements and obligations.
- Proactively handle Errors & Omissions (E&O) and Professional Indemnity (PI) claims on behalf of CFC's capacity providers from first notification of loss to settlement within the scope of CFC's delegated authorities.
- Foster good relationships with policyholders, brokers, underwriters and capacity providers, and drive excellent customer service.
- Actively work with a panel of response vendors during claims incidents.
- Ensure that there is prompt and accurate reserving, identifying and pursuing relevant third party recoveries and seeking to reduce claims leakage.
- Working closely with underwriters providing feedback on claims issues/trends and the Products team concerning the development of CFC's products and wordings.
About you
- We are looking for a candidate who is passionate about Specialty claims and continuing to develop in a growing environment.
- Experienced at dealing with external stakeholders in a customer service or consultancy environment.
- The ability to prioritise where necessary, identifying deadlines such as those stipulated within lawsuits, demand letters and in addressing claims queries.
- The capability of managing the work involved in a variety of Specialty Claims.
Claims Adjuster, Professions - 12 Month FTC employer: CFC
Contact Detail:
CFC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Adjuster, Professions - 12 Month FTC
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance and claims industry. Attend events, join relevant groups on LinkedIn, and don’t be shy about asking for informational interviews. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research CFC and understand their claims process, especially around E&O and PI claims. Think of examples from your past experience that showcase your skills in handling claims and building relationships with stakeholders.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate why you’re the perfect fit for the Claims Adjuster position.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you stand out. Plus, applying directly shows your commitment to joining our team at CFC. Let’s get you that Claims Adjuster role!
We think you need these skills to ace Claims Adjuster, Professions - 12 Month FTC
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Claims Adjuster role. Highlight your experience with Errors & Omissions and Professional Indemnity claims, as well as any relevant skills that match the job description. We want to see how you fit into our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about specialty claims and how your background makes you a great fit for CFC. Keep it concise but engaging – we love a good story!
Showcase Your Stakeholder Experience: Since you'll be dealing with external stakeholders, make sure to highlight any previous experience in customer service or consultancy roles. We want to know how you've built relationships and handled claims queries effectively.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at CFC.
How to prepare for a job interview at CFC
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of Errors & Omissions (E&O) and Professional Indemnity (PI) claims. Familiarise yourself with the specifics of how these claims work, especially in relation to professions like architecture and engineering. This will show that you're not just interested in the role, but that you understand the nuances involved.
✨Showcase Your Stakeholder Skills
Since the role involves dealing with various external stakeholders, prepare examples from your past experiences where you've successfully managed relationships. Think about times when you provided excellent customer service or resolved conflicts, as this will demonstrate your ability to foster good relationships.
✨Prioritisation is Key
Be ready to discuss how you prioritise tasks, especially under pressure. You might be asked about handling deadlines related to lawsuits or demand letters, so have a few strategies in mind that showcase your organisational skills and ability to manage multiple claims simultaneously.
✨Engage with the Team Dynamics
Understand that you'll be working closely with various teams at CFC. Research their roles and think about how you can contribute to team success. During the interview, express your enthusiasm for collaboration and how you can bring value to the Claims, Underwriting, and Products teams.