At a Glance
- Tasks: Manage claims from start to finish, ensuring exceptional service and strong relationships.
- Company: Join a leading insurance firm with a dynamic in-house claims team.
- Benefits: Competitive salary, professional development, and a collaborative work environment.
- Why this job: Be part of an innovative team shaping the future of insurance.
- Qualifications: Experience in broking or underwriting, with strong communication skills.
- Other info: Fast-paced environment with opportunities for growth and learning.
The predicted salary is between 36000 - 60000 ÂŁ per year.
About the Role
At CFC, we know that an insurance policy is only as strong as the claims service behind it. Thatâs why weâve built a powerhouse inâhouse claims teamâdriven, highly qualified, and laserâfocused on delivering fast, effective solutions for our clients. Our claims handlers are true experts, bringing specialist, realâworld experience thatâs directly relevant to the people we serve.
Now, our innovative Emerging Risk Team is on the lookout for an experienced Claims Adjuster to help us raise the bar even higher. Youâll play a pivotal role in ensuring our policyholders, brokers, underwriters, and capacity providers receive the exceptional service weâre known for. This is your chance to work sideâbyâside with talented colleagues across Claims, Underwriting, Finance, IT, and Products, all while navigating the cutting edge of the insurance industry.
What youâll do:
- Ensure our claims department continues to deliver outstanding TPA services for capacity providers, always upholding Treating Customers Fairly (TCF) and Conduct Risk principles.
- Proactively manage claims from first notification of loss to settlement, analysing coverage, legal liability, and quantum within delegated authorities.
- Build strong relationships with policyholders, brokers, underwriters, and capacity providersâdelivering a customer experience that sets us apart.
- Guarantee prompt, accurate reserving, pursue thirdâparty recoveries, and minimise claims leakage.
- Identify and elevate key issues to the Emerging Risks Claims Manager and Claims Director as needed.
- Support the Emerging Risks Claims Manager, Claims Director, and the wider claims team, collaborating closely with underwriters and providing valuable feedback on claims trends and product development.
About you
Weâre looking for a passionate claims professional with a background in broking or underwriting within the Lloydâs/London market. If you thrive in a fastâpaced environment and are eager to grow with a forwardâthinking team, we want to hear from you.
- Bring a CII qualification (or working toward it).
- Excellent verbal and written communication skills.
- A confident grasp of insurance policy wordings across multiple territories.
- Experience with ECF (a strong addâon).
Claims Adjuster - Emerging Risks - 12 Month FTC employer: CFC
Contact Detail:
CFC Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Claims Adjuster - Emerging Risks - 12 Month FTC
â¨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who work at CFC or similar companies. A friendly chat can open doors and give you insider info that could help you stand out.
â¨Tip Number 2
Prepare for the interview by brushing up on your knowledge of claims management and the specific challenges faced in the Emerging Risks sector. We want you to show off your expertise and how you can contribute to the team!
â¨Tip Number 3
Donât forget to showcase your soft skills! Building strong relationships is key in this role, so be ready to share examples of how you've successfully managed client interactions and resolved issues in the past.
â¨Tip Number 4
Apply through our website! Itâs the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Claims Adjuster - Emerging Risks - 12 Month FTC
Some tips for your application đŤĄ
Tailor Your CV: Make sure your CV is tailored to the Claims Adjuster role. Highlight your experience in broking or underwriting, and donât forget to mention any relevant qualifications like your CII. We want to see how your background aligns with what weâre looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why youâre passionate about claims and how you can contribute to our Emerging Risk Team. Keep it concise but impactfulâshow us your personality and enthusiasm for the role.
Showcase Your Communication Skills: Since excellent communication is key in this role, make sure your written application reflects that. Use clear, professional language and structure your application well. We want to see that you can convey complex information effectively!
Apply Through Our Website: Donât forget to apply through our website! Itâs the best way for us to receive your application and ensures youâre considered for the role. Plus, it shows youâre keen on joining our team at CFC!
How to prepare for a job interview at CFC
â¨Know Your Stuff
Make sure you brush up on your knowledge of insurance policies, especially those relevant to the Lloydâs/London market. Familiarise yourself with key terms and concepts, as well as the specific responsibilities of a Claims Adjuster. This will help you answer questions confidently and demonstrate your expertise.
â¨Showcase Your Communication Skills
Since excellent verbal and written communication skills are crucial for this role, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated with clients or colleagues in the past, especially in challenging situations. This will show that you can build strong relationships, which is key for the position.
â¨Prepare for Scenario Questions
Expect to be asked about how you would handle specific claims scenarios. Think through potential challenges you might face in managing claims from first notification to settlement. Be ready to discuss your approach to analysing coverage and legal liability, as well as how you would uphold Treating Customers Fairly principles.
â¨Demonstrate Your Team Spirit
This role involves collaborating closely with various teams, so be prepared to talk about your experience working in a team environment. Share examples of how you've supported colleagues or contributed to team goals in previous roles. Highlighting your ability to work well with others will show that you're a great fit for their dynamic team.