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- Tasks: Guide clients through the claims process and ensure fair settlements.
- Company: Join a dynamic insurance company with a focus on innovation and teamwork.
- Benefits: Competitive salary, professional development, and a fun work environment.
- Why this job: Make a real impact in the insurance industry while working with talented colleagues.
- Qualifications: Experience in broking or underwriting, and strong communication skills.
- Other info: Fast-paced environment with opportunities for growth and collaboration.
The predicted salary is between 36000 - 60000 £ per year.
At CFC, we know that an insurance policy is only as strong as the claims service behind it. That’s why we’ve built a powerhouse in-house claims team—driven, highly qualified, and laser-focused on delivering fast, effective solutions for our clients. Our claims handlers are true experts, bringing specialist, real-world experience that’s directly relevant to the people we serve.
Now, our innovative Emerging Risk Team is on the lookout for an experienced Claims Adjuster to help us raise the bar even higher. You’ll play a pivotal role in ensuring our policyholders, brokers, underwriters, and capacity providers receive the exceptional service we’re known for. This is your chance to work side-by-side with talented colleagues across Claims, Underwriting, Finance, IT, and Products, all while navigating the cutting edge of the insurance industry.
As a Claims Adjuster at CFC, you’ll be the reassuring voice and steady hand guiding clients through the claims process. You’ll lead fair settlements, champion customer service, and help us set new standards for excellence.
What You’ll Do:- Ensure our claims department continues to deliver outstanding TPA services for capacity providers, always upholding Treating Customers Fairly (TCF) and Conduct Risk principles.
- Proactively manage claims from first notification of loss to settlement, analysing coverage, legal liability, and quantum within delegated authorities.
- Build strong relationships with policyholders, brokers, underwriters, and capacity providers—delivering a customer experience that sets us apart.
- Guarantee prompt, accurate reserving, pursue third-party recoveries, and minimise claims leakage.
- Identify and escalate key issues to the Emerging Risks Claims Manager and Claims Director as needed.
- Support the Emerging Risks Claims Manager, Claims Director, and the wider claims team, collaborating closely with underwriters and providing valuable feedback on claims trends and product development.
We’re looking for a passionate claims professional with a background in broking or underwriting within the Lloyd’s/London market. If you thrive in a fast-paced environment and are eager to grow with a forward-thinking team, we want to hear from you!
You’ll Bring:- CII qualification (or working towards it)
- Excellent verbal and written communication skills
- A confident grasp of insurance policy wordings across multiple territories
- Experience with ECF (a strong advantage)
- Love what you do: We show up each day ready to take on the world. Our passion and intensity set us apart and makes the difference to our colleagues, customers, brokers and carriers.
- Challenge everything: We’re never afraid to question the way that things are done and we constantly challenge ourselves and others to make things better.
- Have fun, be good: Insurance is a serious business, but we don’t take ourselves too seriously. We make it fun to work at CFC, we welcome all viewpoints, and we treat everyone how we would expect to be treated.
Claims Adjuster, Emerging Risks - 12 Month FTC employer: CFC
Contact Detail:
CFC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Adjuster, Emerging Risks - 12 Month FTC
✨Network Like a Pro
Get out there and connect with people in the industry! Attend events, join online forums, or even hit up LinkedIn. The more you engage with others, the better your chances of landing that Claims Adjuster role.
✨Show Off Your Skills
When you get the chance to chat with potential employers, don’t hold back! Share specific examples of how you've tackled claims in the past. This will show them you’re not just talk, but you’ve got the experience to back it up.
✨Be Ready for the Interview
Prepare for those tricky interview questions by practising your responses. Think about how you can demonstrate your understanding of TCF principles and your ability to manage claims effectively. Confidence is key!
✨Apply Through Our Website
Don’t forget to apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our awesome team at CFC.
We think you need these skills to ace Claims Adjuster, Emerging Risks - 12 Month FTC
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Claims Adjuster role. Highlight your experience in broking or underwriting, and don’t forget to mention any relevant qualifications like your CII. We want to see how your background aligns with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for the insurance industry and why you’re excited about joining our Emerging Risk Team. Be sure to mention how you can contribute to our commitment to outstanding customer service.
Showcase Your Communication Skills: Since excellent communication is key in this role, make sure your written application reflects that. Use clear, concise language and check for any typos or grammatical errors. We want to see your ability to convey information effectively right from the start!
Apply Through Our Website: We encourage you to apply through our website for a seamless application process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about our company culture while you’re at it!
How to prepare for a job interview at CFC
✨Know Your Stuff
Make sure you brush up on your knowledge of insurance policies, especially those relevant to the Lloyd’s/London market. Familiarise yourself with key terms and concepts, as well as the specific claims processes at CFC. This will show that you're not just interested in the role, but that you’re also prepared to hit the ground running.
✨Showcase Your Communication Skills
As a Claims Adjuster, you'll need to communicate effectively with various stakeholders. During the interview, practice articulating your thoughts clearly and confidently. Use examples from your past experiences where you've successfully managed client relationships or resolved disputes to demonstrate your skills.
✨Emphasise Teamwork
CFC values collaboration across departments, so be ready to discuss how you've worked with others in previous roles. Share specific instances where you’ve partnered with underwriters or other teams to achieve a common goal. This will highlight your ability to fit into their team-oriented culture.
✨Prepare Questions
Interviews are a two-way street, so come prepared with thoughtful questions about the Emerging Risks Team and the challenges they face. This shows your genuine interest in the role and helps you assess if CFC is the right fit for you. Ask about their approach to Treating Customers Fairly and how they handle claims trends.
