Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Handle cyber claims and guide clients through incidents with expert response teams.
- Company: Join a dynamic insurance company passionate about cyber security.
- Benefits: Competitive salary, flexible working, and a fun, inclusive culture.
- Why this job: Make a real impact in the fast-paced world of cyber insurance.
- Qualifications: Experience in cyber claims and strong customer service skills.
- Other info: Collaborative environment with opportunities for growth and learning.
The predicted salary is between 36000 - 60000 £ per year.
An experienced claims professional is required to further strengthen CFC's claims team and to ensure that CFC continues to deliver a high quality claims service to policyholders, brokers, underwriters and capacity providers. We are seeking a conscientious and hardworking claims professional with experience in cyber and technology claims. This role will work with the CFC Claims and Incident Response team, along with a number of incident response vendors including forensic, legal, and PR to ensure that CFC delivers a cost effective, but high quality response to our Insureds.
The Cyber Claims Adjuster will work closely with CFC's internal Incident Response Team to guide clients and triage incidents with the appropriate external response partners to deliver high quality response to cyber incidents. Proactively handle cyber and technology claims on behalf of CFC's capacity providers from first notification of loss to settlement within the scope of CFC's delegated authorities. Foster good relationships with policyholders, brokers, underwriters and capacity providers, and drive excellent customer service. Actively work with a panel of response vendors during claims incidents. Ensure that there is prompt and accurate reserving, identifying and pursuing relevant third party recoveries and seeking to reduce claims leakage. Working closely with underwriters providing feedback on claims issues/trends and the Products team concerning the development of CFC's products and wordings.
We are looking for a candidate who is passionate about all things Cyber and Cyber Security. You will also have:
- Experience at dealing with external stakeholders in a customer service or consultancy environment
- The ability to prioritise where necessary, identifying deadlines such as those stipulated within lawsuits, demand letters and in addressing claims queries.
- The capability of managing the work involved in cyber incidents and/or forensic investigations.
Core Values:
- Love what you do: We show up each day ready to take on the world. Our passion and intensity set us apart and makes the difference to our colleagues, customers, brokers and carriers.
- Challenge everything: We're never afraid to question the way that things are done and we constantly challenge ourselves and others to make things better.
- Have fun, be good: Insurance is a serious business, but we don't take ourselves too seriously. We make it fun to work at CFC, we welcome all viewpoints, and we treat everyone how we would expect to be treated.
Claims Adjuster, Cyber employer: CFC
Contact Detail:
CFC Recruiting Team
We think you need these skills to ace Claims Adjuster, Cyber
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Claims Adjuster role. Highlight your experience in cyber and technology claims, and don’t forget to mention any relevant skills that align with our core values. We want to see how you can bring your passion for Cyber Security to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Share specific examples of your past experiences dealing with external stakeholders and how you've handled cyber incidents. We love a good story!
Show Your Enthusiasm: We’re looking for someone who loves what they do! Make sure your application reflects your passion for Cyber and Cyber Security. Let us know why you’re excited about the opportunity to work with CFC and how you can contribute to our mission.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about CFC and what we stand for!
How to prepare for a job interview at CFC
✨Know Your Cyber Stuff
Make sure you brush up on the latest trends and challenges in cyber security. Be ready to discuss specific incidents or case studies that showcase your understanding of cyber claims. This will not only demonstrate your expertise but also show your passion for the field.
✨Showcase Your Stakeholder Skills
Since this role involves working with various external stakeholders, prepare examples of how you've successfully managed relationships in previous roles. Highlight your customer service experience and any consultancy work you've done, as this will resonate well with the interviewers.
✨Prioritisation is Key
Be prepared to talk about how you prioritise tasks, especially under pressure. Think of examples where you had to meet tight deadlines or manage multiple claims simultaneously. This will show that you can handle the fast-paced nature of cyber claims effectively.
✨Embrace the Company Culture
Familiarise yourself with CFC's core values and be ready to discuss how they align with your own. Show that you’re not just a fit for the role, but also for the company culture. A good attitude and a sense of fun can go a long way in making a positive impression!
