At a Glance
- Tasks: Support and maintain business-critical applications while driving improvements and automation.
- Company: Dynamic tech company focused on innovation and collaboration.
- Benefits: Permanent full-time role with competitive salary and growth opportunities.
- Other info: Join a fun, passionate team that values creativity and challenges the status quo.
- Why this job: Make a real impact by solving complex problems in a fast-paced environment.
- Qualifications: Experience in application support, SQL, and incident management required.
The predicted salary is between 45000 - 45000 £ per year.
The Application Engineer (EUT) is responsible for supporting and maintaining CFC’s internally developed platforms, ensuring high quality delivery of escalated technical support, application investigation, data analysis, and continuous improvement. This role operates at a senior level in capability within Application Operations and acts as a key support to the Application Operations Lead. You will take ownership of complex incidents, provide technical leadership to offshore resources, and ensure continuity of service across business critical systems. You will be expected to operate independently, make informed decisions, and take full ownership of issues through to resolution.
About the role:
- Own the stability and performance of business-critical applications in a fast-moving, product-led environment.
- You’ll take the lead on complex incidents, working across Product and Engineering to resolve issues quickly and, more importantly, fix them for good.
- This role is about moving beyond reactive support — driving smarter operations, better automation, and more resilient systems.
- Own L2/L3 escalations and critical incidents end-to-end.
- Lead root cause investigations across key platforms and data.
- Partner with Product & Engineering to improve system stability and delivery.
- Drive automation, reduce repeat issues, and improve how we operate.
- Enable offshore teams and keep delivery moving at pace.
About you:
- You’re a hands-on problem solver with a product mindset — focused on outcomes, not just fixes.
- You’re comfortable in complex environments, confident working with data, and always looking to improve how things work.
- You care about building scalable, reliable systems and delivering a better experience for users.
- Have strong experience in application support, escalations, and incident management.
- Be confident with SQL, data investigation, and root cause analysis.
- Have a proven track record of driving improvements and reducing repeat issues.
- Be comfortable working across Product & Engineering teams.
- Be proactive, organised, and focused on delivering real impact.
Core Values:
- Love what you do: We show up each day ready to take on the world. Our passion and intensity set us apart and makes the difference to our colleagues, customers, brokers and carriers.
- Challenge everything: We’re never afraid to question the way that things are done and we constantly challenge ourselves and others to make things better.
- Have fun, be good: Insurance is a serious business, but we don’t take ourselves too seriously. We make it fun to work at CFC, we welcome all viewpoints, and we treat everyone how we would expect to be treated.
EUT - Application Engineer in London employer: CFC Underwriting
CFC is an exceptional employer located in the vibrant city of London, offering a dynamic work culture that fosters innovation and collaboration. As an Application Engineer, you will benefit from a supportive environment that prioritises employee growth through continuous learning and development opportunities, while also enjoying the unique advantage of working in a fast-paced, product-led setting that encourages creativity and fun. Join us to make a real impact in a company that values passion, challenges the status quo, and promotes a positive workplace atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land EUT - Application Engineer in London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what CFC Underwriting values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges CFC Underwriting might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at CFC Underwriting!
✨Direct Apply to CFC Underwriting
Let's not forget to apply directly through the CFC Underwriting website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace EUT - Application Engineer in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at CFC Underwriting.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at CFC Underwriting. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at CFC Underwriting
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
