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- Tasks: Manage credit control, collect funds, and resolve queries with brokers.
- Company: CFC, a dynamic insurance company with a fun and passionate culture.
- Benefits: Full-time role with opportunities for growth and development.
- Why this job: Join a team that values passion, challenges the norm, and makes work enjoyable.
- Qualifications: Experience in Credit Control or IBA accounting within the insurance sector.
- Other info: Fast-paced environment with a focus on collaboration and strong relationships.
The predicted salary is between 36000 - 60000 £ per year.
Here at CFC we are looking for an experienced Credit Controller to be responsible for the timely collection of funds from brokers, resolution of aged debt and queries, and accurate cash allocation. The role supports departmental targets related to debt levels and unallocated cash, distribution of monthly statements and handling incoming enquiries from brokers, while maintaining strong relationships with both brokers and internal stakeholders.
The Credit Controller will be responsible for active credit control, ensuring timely collection of funds from brokers; elevating unresolved debt and initiating actions such as Final Chasers or Notices of Cancellation where necessary. Other responsibilities include but are not limited to:
- Unallocated Cash – Ensuring cash is applied accurately and resolving queries where appropriate.
- Take ownership of queries and resolve issues to reduce aged debt.
- Monitor and follow up on debt over 60 days in line with departmental processes.
- Build strong broker relationships to ensure timely payments and issue resolution.
- Liaise regularly and collaboratively with underwriters and brokers to address overdue premiums and any payment delays.
- Respond to broker enquiries via phone and email.
- Distribute monthly statements.
- Escalate high-risk accounts and provide regular updates on aged debt.
- Provide support to other team members as needed, including assistance with cash allocation during busy periods.
To be considered for this role, you must have experience in Credit Control or IBA accounting within the insurance sector. Familiarity with multicurrency transactions and account reconciliation. Proficiency in Excel preferred. Strong communication and stakeholder management. Analytical and detail-oriented with good problem-solving skills. Organised and proactive; able to manage priorities in a fast-paced environment. Collaborative team player with a flexible approach. Ability to work independently and manage a high-volume workload.
Core Values
- Love what you do: We show up each day ready to take on the world. Our passion and intensity set us apart and makes the difference to our colleagues, customers, brokers and carriers.
- Challenge everything: We're never afraid to question the way that things are done and we constantly challenge ourselves and others to make things better.
- Have fun, be good: Insurance is a serious business, but we don’t take ourselves too seriously. We make it fun to work at CFC, we welcome all viewpoints, and we treat everyone how we would expect to be treated.
Credit Controller 12m FTC in London employer: CFC Underwriting
Contact Detail:
CFC Underwriting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller 12m FTC in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and insurance sectors. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have a lead on that perfect Credit Controller role!
✨Tip Number 2
Prepare for those interviews! Research common questions for Credit Controllers and practice your answers. Be ready to discuss your experience with debt collection and cash allocation, and how you’ve built strong relationships with brokers in the past.
✨Tip Number 3
Show off your skills! If you’ve got proficiency in Excel or experience with multicurrency transactions, make sure to highlight these during your conversations. Bring examples of how you’ve used these skills to solve problems or improve processes.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are passionate about joining us. It shows initiative and gives you a better chance to stand out in the crowd. Don’t miss out on the opportunity to be part of our awesome team!
We think you need these skills to ace Credit Controller 12m FTC in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Credit Controller role. Highlight your experience in Credit Control or IBA accounting, especially within the insurance sector. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Don't forget to mention your strong communication skills and ability to build relationships with brokers.
Show Off Your Analytical Skills: Since the role requires analytical and detail-oriented skills, make sure to include examples of how you've successfully resolved queries or managed aged debt in your previous roles. We love seeing problem-solving in action!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Can't wait to see your application!
How to prepare for a job interview at CFC Underwriting
✨Know Your Numbers
Brush up on your knowledge of credit control metrics and financial terminology. Be ready to discuss how you've successfully managed aged debt and cash allocation in previous roles, especially within the insurance sector.
✨Build Rapport with Brokers
Since strong relationships with brokers are key, think of examples where you've effectively communicated or resolved issues with them. Show that you understand the importance of collaboration and can maintain a positive working relationship.
✨Demonstrate Problem-Solving Skills
Prepare to share specific instances where you've tackled complex queries or resolved payment delays. Highlight your analytical skills and how you approach problem-solving in a fast-paced environment.
✨Show Your Organisational Skills
Be ready to discuss how you manage your workload and prioritise tasks, especially when dealing with high volumes of work. Mention any tools or methods you use to stay organised and ensure timely collections.
