At a Glance
- Tasks: Handle cyber claims and support clients through incidents with expert teams.
- Company: Dynamic insurance firm focused on cyber security solutions.
- Benefits: Permanent full-time role with competitive salary and growth opportunities.
- Other info: Collaborative environment with strong focus on professional development.
- Why this job: Join a passionate team making a real impact in the cyber security field.
- Qualifications: Fluent in French with experience in customer service and cyber claims.
The predicted salary is between 50000 - 70000 £ per year.
We are seeking an experienced claims professional with fluent French language skills to join our Cyber Claims team. This is a pivotal hire that will play a key role in supporting and enhancing the service we provide to our policyholders, brokers, underwriters, and capacity providers across Canada.
The successful candidate will be a conscientious and driven claims professional with proven experience handling cyber and technology claims. The role will work closely with the CFC Claims and Incident Response team, as well as a panel of specialist incident response vendors, including forensic, legal, and public relations partners, to ensure the delivery of a cost‑effective, high‑quality response for our insureds.
This position also involves close collaboration with Underwriting, Finance, IT, and Product teams, while operating in full compliance with all relevant legal and regulatory requirements, including those of the FCA and Lloyd’s.
About the roleThe Cyber Claims Adjuster will work closely with CFC’s internal Incident Response Team to guide clients and triage incidents with the appropriate external response partners to deliver high quality response to cyber incidents.
- Proactively handle cyber and technology claims on behalf of CFC’s capacity providers from first notification of loss to settlement within the scope of CFC’s delegated authorities.
- Foster good relationships with policyholders, brokers, underwriters and capacity providers, and drive excellent customer service.
- Actively work with a panel of response vendors during claims incidents.
- Ensure that there is prompt and accurate reserving, identifying and pursuing relevant third party recoveries and seeking to reduce claims leakage.
- Working closely with underwriters providing feedback on claims issues/trends and the Products team concerning the development of CFC’s products and wordings.
We are looking for a candidate who is passionate about all things Cyber and Cyber Security. You will also have:
- Experience at dealing with external stakeholders in a customer service or consultancy environment.
- The ability to prioritise where necessary, identifying deadlines such as those stipulated within lawsuits, demand letters and in addressing claims queries.
- The capability of managing the work involved in cyber incidents and/or forensic investigations.
To be considered for this role you must be fluent in French.
Claims Adjuster, Cyber - French Speaking in London employer: CFC Underwriting
Join a dynamic and innovative team in the heart of London, where your expertise as a Claims Adjuster will be valued and nurtured. We pride ourselves on fostering a collaborative work culture that encourages professional growth and development, offering comprehensive training and support to help you excel in the fast-paced world of cyber claims. With a commitment to excellence and a focus on employee well-being, we provide a rewarding environment where your contributions directly impact our clients and the industry.
StudySmarter Expert Advice🤫
We think this is how you could land Claims Adjuster, Cyber - French Speaking in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the cyber and claims industry. Attend events, webinars, or even local meet-ups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies showcasing your experience with cyber claims. When you get the chance to chat with potential employers, share specific examples of how you've handled incidents or improved processes.
✨Tip Number 3
Be proactive! If you see a job that fits, don’t just wait for the application window to open. Reach out directly to the hiring manager or team via LinkedIn. Express your interest and ask insightful questions about the role.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It shows you're genuinely interested in joining our team. Plus, it makes it easier for us to spot your application and get back to you quickly!
We think you need these skills to ace Claims Adjuster, Cyber - French Speaking in London
Some tips for your application 🫡
Show Off Your French Skills:Since this role requires fluent French, make sure to highlight your language skills right at the top of your application. We want to see how you can communicate effectively in both English and French!
Tailor Your Experience:When detailing your experience, focus on your background in handling cyber and technology claims. We’re looking for specific examples that showcase your expertise and how you've successfully managed similar situations in the past.
Highlight Collaboration Skills:This role involves working closely with various teams and external partners. Be sure to mention any previous experiences where you’ve collaborated with others, especially in a customer service or consultancy environment. We love a team player!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process. Let’s get started!
How to prepare for a job interview at CFC Underwriting
✨Brush Up on Cyber Knowledge
Make sure you’re up to speed with the latest trends in cyber security and technology claims. Familiarise yourself with common cyber incidents and how they are handled, as this will show your passion for the field and your ability to engage in informed discussions.
✨Showcase Your Language Skills
Since fluency in French is a must, practice speaking about your experiences and knowledge in both English and French. Prepare to switch between languages during the interview to demonstrate your comfort level and ensure you can communicate effectively with stakeholders.
✨Prepare for Stakeholder Scenarios
Think of examples from your past experience where you’ve successfully managed relationships with external stakeholders. Be ready to discuss how you fostered good customer service and resolved issues, as this role heavily relies on collaboration with brokers and underwriters.
✨Understand the Regulatory Landscape
Familiarise yourself with the legal and regulatory requirements relevant to the role, such as those from the FCA and Lloyd’s. Being able to discuss these regulations confidently will demonstrate your readiness to operate within compliance and your understanding of the industry.
