What You\'ll Do
- Lead cross‑functional groups from the design, product, and engineering teams to define the user experience, using business requirements, customer research, and feedback to develop scenarios, use cases, and high‑level requirements.
- Work with the Director, User Experience & Design to develop reusable patterns and approaches that maintain consistency across teams.
- Ensure that the tools and processes leveraged by the team are appropriate and mentor team members on their use and best practices.
- Seek opportunities to evolve and iterate the enterprise presence, strategically approaching solutions for the team to leverage.
- Design conceptual sketches, wireframes, information architecture, high‑fidelity mockups, and interaction specifications.
- Build and nurture relationships across teams and disciplines to promote collaboration, efficiency, and adoption of solutions.
- Develop and maintain detailed design patterns that scale for the team and influence other designers.
- Lead brainstorming sessions and present to partners and stakeholders to drive design, demonstrating features and flows.
- Drive a data‑informed approach to continuous improvement, creating data‑collection methods to guide the team.
- Oversee special projects and initiatives, identifying new opportunities for value creation.
What We\'re Looking For
- B.S. degree or equivalent experience in interaction design, human‑computer interaction, or related subject.
- 10–12 years of experience as a user experience designer, interaction designer, information architect, or similar role.
- Experience designing for enterprise and/or internal tools to simplify workflows, scale, and support automation for internal stakeholders and customers.
- Proven track record of partnering closely with other teams to influence positive outcomes and propose well‑informed new directions.
- Strong independent problem‑solving skills, self‑direction, and innovative thinking.
- Business acumen, including experience measuring and calibrating the impact of your work against key business and customer experience goals.
- Self‑motivated team player with refined and assertive leadership skills.
- Experience teaching and mentoring others.
- Experience working in a collaborative team, white‑boarding, and working directly with developers for implementation of designs.
- Ability to drive the design review cycle and close on design requirements independently.
- Expert level knowledge of Interaction Design, Visual Design, Information Architecture, and User Research.
- Demonstrated success of quantitative and qualitative research analysis and collection techniques.
- Proven track record with prototyping and taking a product from idea to launch and beyond.
- Ability to understand broader/holistic organizational context and goals.
- Strong understanding of WCAG2.2AA guidelines and how to design for adherence.
We offer a comprehensive benefits package to support our employees, including health coverage, generous time off, competitive retirement plans, flexible work options, and wellbeing and development programs.
We are an Equal Opportunity Employer. CFA Institute prohibits discrimination and harassment with regard to all identifying characteristics and applies a global policy that impacts all aspects of employment. If you require an accommodation, please send an email to TAHelpdesk@cfainstitute.org.
