At a Glance
- Tasks: Lead global IT support and A/V operations while enhancing service delivery.
- Company: CFA Institute, a prestigious organisation in the heart of London.
- Benefits: Competitive salary, professional development, and a dynamic work environment.
- Other info: Join a collaborative team focused on innovation and excellence.
- Why this job: Shape the future of technology support and make a global impact.
- Qualifications: 8+ years in IT service delivery with strong leadership and vendor management skills.
The predicted salary is between 60000 - 80000 £ per year.
CFA Institute in London seeks a Manager, Global Technology Support Services to lead global end-user support, A/V operations, and device lifecycle.
You will shape service delivery, drive improvements, and partner with security, engineering, procurement, and finance to deliver scalable, secure end-user services.
The role requires 8+ years in IT service delivery with global leadership and a track record of vendor management, ITSM, and device lifecycle design.
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Global IT Help Desk & A/V Leader employer: CFA Institute
M&G plc is an exceptional employer that prioritises employee wellbeing and professional growth, offering a comprehensive benefits package including an 18% pension scheme, generous annual leave, and robust family support policies. Our inclusive work culture fosters collaboration and innovation, ensuring that every team member can thrive while contributing to our mission of providing confidence in financial solutions. Located in a vibrant area, we embrace flexible working arrangements to support a healthy work-life balance.
