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- Tasks: Lead a team to enhance customer service and manage daily store operations.
- Company: Dynamic retail company in Northampton with a focus on diversity and inclusion.
- Benefits: Generous staff discount, flexible working, and professional development opportunities.
- Why this job: Join a vibrant team and make a real impact on customer experience.
- Qualifications: Proactive attitude and passion for team development required.
- Other info: Exciting environment with opportunities for growth and performance improvement.
The predicted salary is between 28800 - 43200 £ per year.
A retail company in Northampton is seeking a dedicated store manager to enhance customer service and oversee daily operations. You will be part of a management team improving stock control and merchandising while driving performance through KPIs. Opportunities for professional development and flexible working are offered, alongside a generous staff discount.
The ideal candidate will have a proactive approach and a passion for team development. Join in a dynamic work environment that values diversity and inclusion.
Store Team Leader: Lead Service, Grow & Perform in Northampton employer: CeX Franchising
Contact Detail:
CeX Franchising Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Team Leader: Lead Service, Grow & Perform in Northampton
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info about the store culture and what they really value in a team leader.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and team management. We should also think of examples that showcase our proactive approach and passion for team development.
✨Tip Number 3
Show off our knowledge of KPIs! Be ready to discuss how we’ve used data to drive performance in previous roles. This will demonstrate our ability to enhance operations and meet targets effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, it shows we’re genuinely interested in being part of the team at this retail company.
We think you need these skills to ace Store Team Leader: Lead Service, Grow & Perform in Northampton
Some tips for your application 🫡
Show Your Passion for Team Development: When writing your application, make sure to highlight your enthusiasm for developing and leading a team. We want to see how you can inspire others and create a positive work environment.
Be Specific About Your Experience: Don’t just list your previous roles; tell us about specific achievements that relate to customer service and performance management. We love seeing concrete examples of how you've driven results in past positions.
Tailor Your Application: Make sure your application speaks directly to the job description. Use keywords from the listing, like 'stock control' and 'KPIs', to show that you understand what we’re looking for and how you fit the bill.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at CeX Franchising
✨Know the Company Inside Out
Before your interview, make sure you research the retail company thoroughly. Understand their values, mission, and recent developments. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Leadership Skills
As a Store Team Leader, you'll need to demonstrate your ability to lead and develop a team. Prepare examples from your past experiences where you've successfully managed a team, improved performance, or enhanced customer service. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Familiarise Yourself with KPIs
Since driving performance through KPIs is a key part of the role, brush up on what KPIs are relevant in retail. Be ready to discuss how you've used KPIs in previous roles to improve stock control or merchandising. This shows that you understand the metrics that matter in a retail environment.
✨Emphasise Your Proactive Approach
The ideal candidate is described as having a proactive approach. Think of instances where you've taken initiative to solve problems or improve processes. Highlighting these experiences will align well with what the company is looking for and demonstrate your fit for the role.
