At a Glance
- Tasks: Support retail partners with training, equipment monitoring, and brand merchandising.
- Company: Join a dynamic team working with well-known retail brands.
- Benefits: Enjoy 25 days holiday, a company car, and personal development opportunities.
- Other info: Travel across the Midlands and enjoy a proactive, supportive work environment.
- Why this job: Make a real impact by enhancing customer service and brand visibility.
- Qualifications: Customer service experience, retail background, and a full driving licence required.
The predicted salary is between 30000 - 40000 € per year.
This role is to support our retail partners Boots, London Camera Exchange, Rymans and Robert Dyas who have stores within Midlands, providing support and training to store staff throughout the region, monitoring our equipment and merchandising the CEWE brand. Be the contact point for your region providing excellent customer service in a courteous and professional manner, resolving or escalating concerns where necessary.
Plan and carry out visits to our retail partner's stores throughout the region to review equipment, samples and materials ensuring the CEWE brand is correctly displayed. Provide training for our partners' employees and support for our end customer when needed. Monitor equipment remotely and where possible, solve any problems together with the store by telephone. Maintain close contact with office-based Sales Support to prioritise issues and to offer the best possible service to your customers. Undertake associated administration.
Person Specification:
- Live within Region (Derbyshire/Nottinghamshire area)
- Maths and English at level 5
- Customer Service Experience
- Retail experience
- Full Driving License
- Willingness to travel as will be on the road 100%
Skills:
- Excellent interpersonal skills
- Proactive and self-motivated
- Planning, Analysing and Organisation skills
- Microsoft Office Suite (Word, Excel, Outlook)
- Previous experience of a field based role and/or training others would be an advantage.
Benefits:
- Holiday 25 days plus bank holidays and the opportunity to buy/sell days
- Subsidised canteen, tea, coffee, squash and fruit
- Financial Benefits including Health Cash Plan, critical illness cover, Death in Service and Pension contributions, Employee Share Scheme
- Personal Development Allowance
- Company Car
- Cycle to work scheme
Field Operative - Midlands in Warwick employer: CEWE Stiftung & Co. KGaA
As a Field Operative with us in the Midlands, you will join a dynamic team dedicated to supporting our retail partners like Boots and Rymans, while enjoying a vibrant work culture that prioritises employee growth and development. With generous benefits including 25 days of holiday, a personal development allowance, and a company car, we ensure our employees are well-supported both professionally and personally. Our commitment to excellent customer service and teamwork makes us an outstanding employer for those seeking meaningful and rewarding employment in a collaborative environment.
StudySmarter Expert Advice🤫
We think this is how you could land Field Operative - Midlands in Warwick
✨Tip Number 1
Get to know the companies you're applying to! Research Boots, London Camera Exchange, Rymans, and Robert Dyas. Understanding their values and how they operate will help you tailor your approach and show that you're genuinely interested in the role.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips about the company culture and what it’s really like to work there, plus you might get a referral which can boost your chances!
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and retail experience. Think of examples from your past roles where you’ve demonstrated excellent interpersonal skills and problem-solving abilities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Field Operative - Midlands in Warwick
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Field Operative role. Highlight any customer service or retail experience you have, as well as your ability to train others and manage equipment.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your passion for customer service and how your proactive approach can benefit our retail partners.
Show Off Your Interpersonal Skills:In your application, don’t forget to showcase your excellent interpersonal skills. We want to see how you communicate and build relationships, especially since you'll be the contact point for our retail partners.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at CEWE Stiftung & Co. KGaA
✨Know Your Retail Partners
Familiarise yourself with the retail partners you'll be supporting, like Boots and Rymans. Understand their brand values and how CEWE fits into their offerings. This will show your interviewers that you're genuinely interested in the role and can effectively represent their brand.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Think about times when you resolved issues or trained others. This is crucial for a Field Operative, as you'll need to demonstrate your ability to handle customer interactions professionally.
✨Demonstrate Your Planning and Organisation Skills
Be ready to discuss how you plan and organise your visits to retail stores. Share specific strategies you’ve used to manage your time effectively, especially since this role involves a lot of travel and remote monitoring of equipment.
✨Brush Up on Your Tech Skills
Since you'll be using Microsoft Office Suite and possibly other tech tools, make sure you're comfortable with them. You might be asked about your experience with these tools, so having a few examples of how you've used them in past roles can really help you stand out.
