At a Glance
- Tasks: Support customs clearances and maintain accurate documentation for Aerospace customers.
- Company: Join a leading logistics provider with a culture of growth and recognition.
- Benefits: Competitive leave, pension, life assurance, and discounts on various brands.
- Other info: Dynamic environment with opportunities for personal and professional development.
- Why this job: Gain expertise through the UK Customs Academy while making a real impact.
- Qualifications: Experience in Customs or Import roles and strong communication skills.
The predicted salary is between 30000 - 40000 € per year.
Our growing Customs team based in Felixstowe is looking for a Customs Coordinator to support with customs clearances for our Aerospace customers. You will have the opportunity to deepen your expertise through the UK Customs Academy, with full support to complete your Level 2 qualification. This role follows a Monday to Friday shift pattern, with working hours from 09:00 to 17:30.
What are you going to do?
- Accurately complete import and export customs declarations in accordance with customer instructions and current regulations.
- Ensure all job files are maintained and updated with precise data entry into customs systems.
- Act as the first point of contact for customer queries, ensuring all issues are addressed and resolved within 24 hours.
- Ensure accurate filing, archiving, and maintenance of all Import and Export documentation.
- Maintain full compliance with all relevant documentation standards and ensure updates are accurately reflected across CEVA systems.
- Build and maintain strong, professional relationships with customers to support regulatory compliance, foster account growth, and drive continuous improvement.
- Support and participate in compliance audits.
- Stay up to date with HMRC and other statutory requirements to ensure compliance.
What are we looking for?
Our ideal candidate will need to come with experience working in a Customs or Import role and be confident working in a role that services a large and varied customer base. You will need to understand and implement best practice within your role to ensure compliance is maintained, being proactive and efficient in your communication with customers, and be able to multi-task in a fast-paced environment whilst maintaining accuracy and attention to detail. You will also be IT literate, comfortable using different systems to process customs entries, and able to quickly adapt to new software and tools while ensuring precise and accurate data handling.
What do we have to offer?
With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement with a fantastic holiday buy scheme, pension and life assurance along with access to an employee benefits platform that offers discounts on gym memberships and money off vouchers for a diverse range of retail, travel and hospitality brands. There’s no doubt that you will be compensated for your hard work and commitment.
We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career.
Customs Coordinator in Suffolk employer: CEVA Logistics
CEVA Logistics is an exceptional employer located in Felixstowe, offering a supportive work culture that prioritises employee growth and development. With access to the UK Customs Academy and a comprehensive benefits package including competitive leave, pension, and discounts on various services, employees are recognised and rewarded for their hard work. Join us to be part of a leading logistics provider where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Customs Coordinator in Suffolk
✨Tip Number 1
Network like a pro! Reach out to people in the customs and logistics industry on LinkedIn or at local events. Building connections can lead to job opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching common customs-related questions. We recommend practising your answers with a friend or in front of a mirror to boost your confidence and ensure you come across as knowledgeable.
✨Tip Number 3
Showcase your skills! Bring examples of how you've handled customs clearances or resolved customer queries in past roles. This will demonstrate your expertise and make you stand out during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Customs Coordinator in Suffolk
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Customs Coordinator role. Highlight any relevant experience in customs or import roles, and don’t forget to mention your attention to detail and ability to handle multiple tasks!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our Customs team. Mention your customer service skills and how you can contribute to maintaining compliance and fostering relationships.
Showcase Your IT Skills:Since we’re looking for someone who’s IT literate, make sure to highlight your experience with customs systems or any software you’ve used. If you’ve adapted to new tools quickly in the past, let us know!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status directly!
How to prepare for a job interview at CEVA Logistics
✨Know Your Customs Stuff
Make sure you brush up on customs regulations and procedures before the interview. Familiarise yourself with import and export declarations, as well as any recent changes in HMRC guidelines. This will show that you're proactive and serious about the role.
✨Show Off Your Communication Skills
Since you'll be the first point of contact for customer queries, practice how you would handle different scenarios. Think about how to communicate clearly and effectively, especially when resolving issues. Role-playing with a friend can help you feel more confident.
✨Demonstrate Attention to Detail
In customs coordination, accuracy is key. Prepare examples from your past experience where your attention to detail made a difference. Be ready to discuss how you maintain precise data entry and compliance with documentation standards.
✨Be Ready to Multi-task
This role requires juggling multiple tasks in a fast-paced environment. Think of times when you've successfully managed several responsibilities at once. Share these examples during your interview to highlight your ability to stay organised and efficient under pressure.
